Pigeon Forge, 37876, United States
#230 of 554 hotels in Pigeon Forge
Guests' ChoiceBased on 25 hotel reviews
8.6Cleanliness
8.5
Comfort
8.3
Location
8.7
Facilities
8.5
Staff
8.3
Value for money
8.5
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Showing 1 - 25
Reviewed: March 31, 2025
Sandra
United StatesI didn’t like the layout of the house but being just two of us no big deal. I just prefer bedroom on main floor.
Stayed in March 2025
Reviewed: January 29, 2025
Diana
ColombiaThe place is very comfortable, beautiful, clean, if you are looking for a remote and quiet place this is perfect. I had communication with the owner all the time, we did not have any problems. We were two families, 8 people in total, very comfortable and beautiful. The basement is a little cold but there are gas heaters to keep you warm, as well as plenty of blankets. We all really enjoyed this place.
Stayed in January 2025
Reviewed: January 7, 2025
Jennifer
United StatesBeautiful inside and out
Stayed in January 2025
Reviewed: July 2, 2024
Rance
United StatesDead ants on bed upstairs. No coffee filters
Great location and plenty of room for the whole group. Perfectly set up with bathrooms on each level
Stayed in July 2024
Reviewed: June 10, 2024
Gail
United StatesI am a worrywart. I was concerned that it didn't have another lock on the door besides the code panel. Other than that it was great.
It was very private and secluded.
Stayed in June 2024
Reviewed: August 14, 2023
Adam
United StatesBed downstairs was very dissatisfying ver hard hurt my back very bad but all other beds was nice
Location was good very secluded
Stayed in August 2023
Reviewed: December 8, 2024
Wenceslao
United StatesDecided to book this for a nice weekend relaxing trip with the grandkids. We arrived to cabin pretty late after spending the day in town and watching the Christmas parade. We arrived about 8:45. Upon arrival the cabin was freezing temperature inside was 43 with heat off just fan on to 60. We reached out to the staff in regards this. They just apologized and said to give it time to warm up. Thankfully I had an electric heater we used in the living room because the gas fireplace was not working nor was it user friendly. About 10am my daughter wanted to shower and NO running water.. we reached out again they said they would let their local team know asked for an ETA and weren’t able to provide. Woke up at 8am still with no water reached out again they said temperatures were going to reach 50 and that should help?? But still didn’t send anyone out I asked them for another eta they just kept saying local team was aware about 11 I started to fall hotels to find a place to stay. They offer to compensate $111 for the inconvenience. I fought that and said that was not enough. They suggested they could relocate us about 12:30-1 they offered a townhome. Which just was not a good offer since we have small children. We had already waste half the day for a better solution. They also offer to cancel our reservation and fully refund us. I felt that was fair and would cover for the hotel we were able to book. When I emailed them back to cancel and confirm the total amount they would refund never received an email back. I called them in the middle of on hold I received a message on booking.com she said they would just be able to refund 264.99 which was one night and the cleaning fee. We would have obviously left earlier if they would have given better and sooner solutions but we stuck around and waited. Where were we suppose to go the first night it being late and with small kids? We stayed in a cold cabin with no water and still were charged.
Location
Stayed in December 2024
Reviewed: December 31, 2023
Christi
United StatesNeeds a paint update inside, downstairs bedrooms cold!, pillows like bricks. Water had an unpleasant odor
Nice location away from congestion, roomy, gas fireplaces nice
Stayed in December 2023
Reviewed: October 9, 2023
Tiffany
United StatesThe beds were clearly slept in and dirty. Towels were used and on the floor of each bathroom. Dishes in sink and trash still in the house.
Beautiful area
Stayed in October 2023
Reviewed: August 14, 2022
Rachel
United StatesThe place wasn’t clean very well they only gave you one trash bag for a 5 day stay and no where to put a full bag of trash after it was full and we had a baby with us plus half the rocking chairs were broken on the porches so you couldnt sit outside and enjoy the morning with your coffee and the other seats were so dirty and full of spiders that you couldnt sit on them in fear of getting bit. Plus the door wasn’t easy to lock we had to put the code in at less 3 times when leaving for the door to finely lock.
it was away from the hustle and bustle of the tours area but not to far away that it took you for ever to get some where it was quiet and peaceful
Stayed in August 2022
Reviewed: March 9, 2023
Anonymous
United Statesthe hot water didn’t last long at all
Stayed in March 2023
Reviewed: November 4, 2024
Uz
United StatesThere are no comments available for this review
Stayed in November 2024
Reviewed: October 10, 2024
Keith
United StatesThere are no comments available for this review
Stayed in October 2024
Reviewed: October 10, 2024
Nakia
United StatesThere are no comments available for this review
Stayed in October 2024
Reviewed: August 19, 2024
Rankins
United StatesThere are no comments available for this review
Stayed in August 2024
Reviewed: March 18, 2024
Tease
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: March 17, 2024
David
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: October 25, 2023
Kerry
United StatesThere are no comments available for this review
Stayed in October 2023
Reviewed: June 13, 2023
Victoria
United StatesThere are no comments available for this review
Stayed in April 2023
Reviewed: June 3, 2023
Erin
United StatesThere are no comments available for this review
Stayed in May 2023
Reviewed: September 20, 2022
Abbas
United StatesThere are no comments available for this review
Stayed in September 2022
Reviewed: November 14, 2023
Dalton
United StatesThere are no comments available for this review
Stayed in October 2023
Reviewed: July 29, 2023
Thomas
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: November 19, 2023
Anonymous
United StatesThere are no comments available for this review
Stayed in September 2023
Showing 1 - 25
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