hot tub being out of order

love being on the ave. made for a fun night

Stayed in August 2022

Keurig cups were all decaf! who wants decaf in the morning

never slept better.

Stayed in August 2022

The only downside was that the hot tub wasn’t available.

Super convenient location and comfortable, revamped rooms

Stayed in August 2022

I was very interested in going to the steak house that was in hotel. The menu items were generally twice the price that I was comfortable paying.

A clothes steamer was provided in the room. This appliance freshened my clothes and was better suited to removing wrinkles than an iron. As a matter of fact, when I returned home, I purchased the exact steamer for my home use..

Stayed in August 2022

Finding boxers in our room under a chair

The beds were so comfy, the bathroom was amazing, the building is beautiful, awesome location for strolling around town

Stayed in August 2022

No HBO

Location

Stayed in July 2022

Breakfast food was cool

Our toilet had to be flushed twice before completely refilling

Stayed in August 2022

I called ahead to make make sure 2 rooms connected. When we arrived there were No connecting rooms. It took quite awhile to check in.

Newly remodeled rooms.

Stayed in August 2022

No outlets in the bathroom along with a toilet that is way to close to the floor. Could've been informed more about the pool and other amenities that were either available or not.

Room was very clean and decorated very stylish. Loved being right downtown allowing us to have fun at different places but knowing that a short walk would bring us right back to the hotel.

Stayed in July 2022

Location, parking, cleanliness, room size, no hot tub, staff,

There was a Starbucks available, breakfast restaurant staff and food

Stayed in March 2025

Walls were very thin. We could hear the person snoring in the next room and people in the hallway. Also, we went to get a drink in the bar and staff started arguing in front of us and messed up our bill and then wouldn’t fix it.

Room was updated and clean. Hotel is in good location. Front desk staff and cleaning staff were friendly and helpful.

Stayed in February 2025

Our rooms ac/heating system was stuck on 75° and it was super uncomfortable to sleep.

The location to the Performing Arts Center

Stayed in January 2025

The pool walls had quite a bit of mold on them. One of the members of our party was in the pool area for about 30 minutes and had such a bad allergy attack that she could no longer use the pool or the pool area. One of the reasons we chose this hotel was so that the kids could all swim. So that automatically excluded one of the children. The coffee maker in one of our two rooms was broke. The handheld shower head in one of our two rooms was also broke. They're in check out there was a gentleman who had a small electric space heater in his hand and as he gave it back to the front desk she asked if it was sufficient to heat his room last night. Being in Wisconsin the overnight low was about 15°. So it was surprising that they let somebody stay in a room without heat instead of moving him to a different room.

The updated room was very nice. The staff was also very friendly and easy to work with. We had four children under the age of 14 with us and they were able to work out our rooms where we were able to have adjoining rooms. The location is fabulous. We were able to walk to the performing arts center for the show we went to that evening as well as walk and get dinner versus waiting for doordash or delivery.

Stayed in January 2025

No Jacuzzi, no parking unless you pay, no continental breakfast ☹️ Staff were not knowledgeable regarding payments and reservations.

The room was comfortable and warm. Lots of towels.

Stayed in November 2024

Bathroom rm 2244 has a brown stained wall and ceiling that was there when we arrived.

Very good breakfast

Stayed in November 2024

very confusing to find the elevators for the new wing, staff was not really helpful to find. more signs to find elevators would be helpful. were waiting in the restaurant inside the atrium ( not the lombardi ) for a while but waitress was overloaded with the guests after the football game. ended up with no dinner or drinks after a long waiting time. make sure you eat somewhere on the road.

room was perfect, clean and nice bathroom

Stayed in November 2024

I did not realize before arrival that parking was not available from the hotel. On street parking required paying by meters for most of the day Monday through Saturday, or there was a parking ramp nearby. we were traveling with our dog, but the hotel did not know that when we checked in since we booked through Booking.com. We were put in a wing, where we were told we could only use the elevator. The stairs were off-limits. This was stressful for my dog. it was calm and quiet the first night we were there but the second night there were lots of people talking just outside our door until well after 1 AM in the morning so sleep was not great . The pool was cold .

Great location to get to a lot of wonderful things in Appleton.

Stayed in October 2024

The Club House restaurant had a terribly rude server (Sydney) who completely spoiled the evening for us.

The location

Stayed in June 2024

Air didn’t work in room. Kids running up and down the hallways as well as adults talking very loudly up and down the hallways.

Location.

Stayed in May 2024

The temperature throughout the entire hotel was very hot. We could not get our room below 80 making it very hard to sleep

Clean and staff was very friendly

Stayed in February 2024

The bathroom door was broken and could not lock it. There was a bench in the shower to sit on. I guess for people that can’t stand that was coming out of the wall and would not stay up so very hard to shower and dangerous.Also lotion bottle was empty. I should get refunded or get a free room next time.

Location good. Breakfast! What breakfast?

Stayed in September 2023

Parking Wish there was a easier way to get Luggage from parking lot To Room Would have rather had a window that looked outsde

Likes Bed , Location, staff

Stayed in May 2023

There were no drawers to put clothes and the room was very warm. We called the front desk and they said they would send someone up to look at it and bring a fan. A fan was brought but the temperature was not looked at. My son had stayed in the room directly across from where we stayed 2 weeks ago and he stated the exact same happened with the room being warm. Someone came and actually fixed theirs though. We would not stay again due to the warm room.

The location was downtown and close to many restaurants and stores. Spacious room.

Stayed in May 2023

I had to ask for hair dryer,iron,alarm clock,no micro wave,no coffee in lobby,no breakfast,also no place to hang cloths up ,had drape cloths over chairs the lighting was dim.the escalateor coming into the building from street i feel was dangerous was very narrow.

room was far from where our parking was it was cross the street in garage 3rd. floor quite a distance from our room

Stayed in May 2023

Check in did not explain parking or wifi. It was not busy during check in. View from hotel room was terrible despite the amount of rooms at this hotel and the fact that I've been a honors member for many years.

Clean and fairly modern with restaurant facilities on location.

Stayed in April 2023