Reviews of Hilton Des Moines Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
435 Park Street , Des Moines, IA 50309, United States
#9 of 52 hotels in Des Moines
Guests' ChoiceReview Score
Based on 194 hotel reviews
8.6Score breakdown
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Cleanliness
8.9
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Comfort
8.9
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Location
9.2
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Facilities
8.9
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Staff
9.0
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Value for money
8.0
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Free Wifi
7.5
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Reviewed: April 9, 2025
Crystal
United States4 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Bar needs to stay open later. Came back from event at 1030pm and went to the bar. It closed at 11 and the bartender was kind of rude because he was trying to close but it was very busy.
Stayed in April 2025
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Reviewed: March 7, 2025
Brian
United States5 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Price to stay is high. Cost park was $30. No complimentary breakfast.
Stayed in March 2025
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Reviewed: February 24, 2025
Sara
United States10 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 5 nights
- • Submitted from a mobile device
No parking available. No continental breakfast
Close to Wells Fargo Arena
Stayed in February 2025
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Reviewed: January 4, 2025
Cole
United States1 review10Exceptional- • Business trip
- • Couple
- • King Room
- • Stayed 1 night
There was glass beer bottles left in our trashcan.. the only way we found them was our one year old started to pull them out.. front office didn't seem to care, no apology.
location, airport shuttle.
Stayed in January 2025
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Reviewed: December 17, 2024
Jeanna
United States1 review8.0“Loved the property and room. Everything was clean and comfortable and super easy to get to our event”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
We had a drink and ordered apps. at the bar and we were attending event at the Wells Fargo Arena. It took like over an hour for an order of kids sliders and chips & salsa. We had to eat so fast once we got the food because we had to rush to get to our event. It was a little disappointing. That was the only thing that wasn't so great about our stay.
Stayed in December 2024
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Reviewed: November 18, 2024
Jennifer
United States1 review8.0“Good experience, but have suggestions to improve.”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 4 nights
Night stand is very deep, accidentally hit my head on corner when reaching for fallen pillow in the dark. Not many underground parking spots - was afraid to move my car out and lose my spot. Elevator was SLOW to pick up guests at busy times (at the beginning/ end of the conference day), not able to easily find stairway to walk the 2 flights to room when busy. No microwave in room. Water temperature in sink was inconsistent (randomly, especially when shower was off). No extra blanket available in room.
Great location for easy access to the conference held at the Iowa Events Center. Easy to use room thermostat. Variety of pillow stuffings. Different pressure options for shower head. Lots of organizational areas for belongings - large closet, several drawers, cubby under night stand. nice accent chair and big desk space. Baby fridge was good - concealed in cabinet (helped decrease buzzing sound). Appreciated that under bed was not accessible/ bed frame-base was solid, so I didn't lose anything under the bed.
Stayed in November 2024
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Reviewed: September 25, 2024
Charlene
United States18 Reviews9.0“Very honest”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The room was dirty that was peanut shells on the floor and they charged for everything no complementary breakfast there or coffee except for in the room, which was not good
Was a very nice property very friendly staff. The front desk was very honest my mother left a billfold of money accidentally under the pillow, and they went up and found it right away and we would we went back. It was there all of it.
Stayed in September 2024
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Reviewed: September 24, 2024
Kurt
United States5 Reviews9.0Wonderful- • Solo traveler
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Food, at breakfast was just ok, and pricy for the food quality
Great property; really good location, the manager & staff were great!
Stayed in July 2024
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Reviewed: September 16, 2024
Sheila
United States4 Reviews8.0“Nice stay but the parking fee is not cool”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 2 nights
- • Submitted from a mobile device
Having to pay $28 a day to park!
Could walk to the venue
Stayed in September 2024
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Reviewed: July 19, 2024
Heather
United States1 review9.0“Beautiful property and really good breakfast”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Pool wasn’t available after we arrived at 9
Excellent breakfast but rather expensive at $50 for 2 people
Stayed in July 2024
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Reviewed: May 27, 2024
Olivia
United States1 review9.0Wonderful- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
You have to pay for parking at the hotel.
The room was clean and comfortable. The staff was polite and accommodating. The breakfast was good.
Stayed in May 2024
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Reviewed: May 27, 2024
Antoinette
United States4 Reviews1 helpful vote10Exceptional- • Business trip
- • Solo traveler
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The Pillows Are Unnecessarily Soft.
Stayed in May 2024
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Reviewed: May 25, 2024
Joan
United States17 Reviews10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Location, easy to drive to, clean rooms, touch screen room temp and fan speeds, lighted makeup mirror, parking garage. Staff was excellent!
Stayed in May 2024
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Reviewed: May 17, 2024
Kristin
United States1 review10“It was amazing trip and if we come back to Iowa we will 100% be booking the same place.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 2 nights
- • Submitted from a mobile device
The only thing I didn’t just like is the bar location being in the lobby only for personal preference since I don’t drink normally it just felt a little awkward walking through the downstairs entrance.
Amazing pool and very clean. Loved the skywalk to get to and from. They ran out of room for parking but the parking garage was so easy to get to and the skywalk made it super quick to get back to and from it.
Stayed in May 2024
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Reviewed: May 6, 2024
Michael
United States18 Reviews2 helpful votes10“Nice visit.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 1 night
- • Submitted from a mobile device
Parking in their garage was an additional charge.
Close to our activities.
Stayed in May 2024
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Reviewed: April 19, 2024
Madeline
United States1 review10“perfect”- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 1 night
- • Submitted from a mobile device
how it was convenient for wells fargo and how it felt 100% safe
Stayed in April 2024
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Reviewed: March 26, 2024
Mike
United States4 Reviews10Exceptional- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Location to Wells Fargo so skywalk great because of cold weather.
Stayed in March 2024
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Reviewed: February 12, 2024
Holly
United States2 Reviews10“Wow !”- • Business trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Hard to exit without room key.
Location, extras such as bar and restaurant and privacy.
Stayed in February 2024
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Reviewed: February 4, 2024
Phil
Canada7 Reviews10“Always is and has been good service. Front desk staff was very friendly and ready to assist.”- • Business trip
- • Couple
- • King Room
- • Stayed 5 nights
- • Submitted from a mobile device
Costly to park.
Attached to arena
Stayed in February 2024
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Reviewed: January 8, 2024
Alexander
Germany28 Reviews2 helpful votes8.0“Good place to stay in Des Moines”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Good location, clean modern look and feel, warm indoor pool
Stayed in December 2023
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Reviewed: November 27, 2023
Stephanie
United States1 review9.0“We love when we stay at the Hilton. Will definitely be back again. Thank you!”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Wish there was continental breakfast.
The staff was so helpful and friendly! Love the location and the cleanliness. The pool area is great for the kids, and the fitness area looks wonderful as well.
Stayed in November 2023
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Reviewed: November 5, 2023
Heather
United States11 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The parking is GREAT - especially if you are coming for an event like concerts at Wells Fargo (and parking fills up QUICKLY in that area.) So having parking available that is for the hotel guest only is great - but cost $25 per car. It's a bit pricey - but worth still worth it.
The hotel is super clean. The staff is helpful & friendly. Also, the hotel is super close to Wells Fargo Arena so easy to walk the block or use the skywalks & close to restaurants. We also felt very safe at all times. For the hotel being sold out - it was VERY quiet.
Stayed in November 2023
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Reviewed: November 5, 2023
Eddi
United States3 Reviews1 helpful vote8.0“For the money I thought it would be a lot more top end”- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 1 night
- • Submitted from a mobile device
Hair dryer didn’t work usb ports didn’t work fridge wasn’t cold tub did not drain properly
Comfortable beds
Stayed in November 2023
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Reviewed: September 30, 2023
Branden
United States1 review10“Very pleasant location and clean.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
Only thing I didnt like was the bed which was really hard like a board. Could not get comfy.
The young lady at the front desk was very helpful and her customer service skills are top notch.
Stayed in September 2023
