Reviews of Best Western Plus Coldwater Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
630 East Chicago Street, Coldwater, MI 49036, United States
#3 of 4 hotels in Coldwater
Guests' ChoiceReview Score
Based on 320 hotel reviews
7.2Score breakdown
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Cleanliness
7.7
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Comfort
7.9
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Location
8.2
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Facilities
7.5
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Staff
8.1
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Value for money
7.4
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Free Wifi
7.5
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Reviewed: April 2, 2025
Mary
United States2 Reviews7.0“It was a good place to rest after a long day on the road.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The carpets in our room
Breakfast was great
Stayed in April 2025
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Reviewed: March 25, 2025
Mark
United States5 Reviews1 helpful vote8.0“Pleasant Stay Good Value Good for Dogs”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Ground Floor/Pet Friendly/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Both my wife and I had allergy issues in the room. Room hidden spots and HVAC unit likely needed a thorough cleaning. Though visible surfaces, beds, bathroom were all cleaned well. I did notice dust on the rear top of the dresser behind the TV.
Pleasant stay we brought a dog and we were in an end room, non smoking on the first floor which was a quiet location and great for taking the dog in and out. Nice area to walk the dog and two newer roomy free dog parks under 4 miles due west of the hotel. Fee was $20 extra per night for the dog. Breakfast and coffee was very good, absolutely loved their coffee machine. Friendly accommodating staff.
Stayed in March 2025
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Reviewed: March 9, 2025
Majcher
United States2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Hard to find. Located behind a KFC and taco bell. Very small sign that's difficult to see.
Pool and hot tub were decent and the breakfast was so so.
Stayed in March 2025
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Reviewed: February 28, 2025
Waddell
United States27 Reviews1 helpful vote7.0Good- • Family with young children
- • Queen Room with Two Queen Beds - Ground Floor/Pet Friendly/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Wanted to pay with different card . Attendant said he would refund card and put on new card. He never switched it. My
It was okay.
Stayed in February 2025
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Reviewed: February 2, 2025
Brandon
United States3 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Fire alarm went off at 6 am no reason
Stayed in January 2025
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Reviewed: January 19, 2025
John
United States19 Reviews8.0“Very clean and well maintained hotel in a very convenient location!”- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
See my description above.
Great hotel for my stay. I was on a 3-day business trip, and the hotel was convenient, clean, and comfortable! Only a few things I would have appreciated. The TV and remote were quite difficult to figure out and no instructions were available. The door to the room didn't close by itself. The shade to shield the view of the room took a bit to find. Lastly, the breakfast was more of a very small buffet. It was fresh and there were some hot options, but don't expect a full slaye of breakfast options. These are very small issues which were more of an inconvenience and didn't affect the stay. The property was very nice and I recommend it for any stay of any duration.
Stayed in January 2025
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Reviewed: November 25, 2024
Haley
United States5 Reviews1 helpful vote6.0“One night”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Ground Floor/Pet Friendly/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Overall appearance
Best automated coffee machine
Stayed in November 2024
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Reviewed: November 5, 2024
Thomas
United States5 Reviews8.0“Pleasant stay. Hotel appears to be well run.”- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Very creaky floors above our room. I didn’t request a move to another room. However, other traveling friends did request a move and the hotel was very accommodating and moved their room.
Very friendly staff. Lots of evidence of cleaning around hotel going. Breakfast had a nice mix of items to choose from. Waffle maker was good. Facility has been renovated.
Stayed in November 2024
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Reviewed: October 7, 2024
Brandi
United States1 review7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The hot tub wasn't working. The pool was too cold to get in. And they charged me an extra 50 bucks. Said it would be returned and it hasn't. Decent experience. Just didn't expect the extra 50 bucks.
The breakfast was decent. Beds were comfy. Rooms and facility clean.
Stayed in October 2024
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Reviewed: October 3, 2024
Matthew
United States15 Reviews1 helpful vote8.0“Comfortable place to stay”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
The spa was closed when we were there.
It is close to where we were traveling to, and the room was comfortable.
Stayed in September 2024
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Reviewed: September 17, 2024
Kayleigh
United States3 Reviews8.0“Nice! Would stay here again”- • Leisure trip
- • Couple
- • King Room with Spa Bath - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast was awful The shower head was placed in a weird position spraying the back of the tub instead of closer to the drain
The location & the tub in our room
Stayed in September 2024
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Reviewed: August 30, 2024
Ravi
United States5 Reviews1 helpful vote8.0“I was very impressed at BW Plus.”- • Business trip
- • Solo traveler
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 3 nights
The room was more spacious than I expected - the bathroom was very nice. I also liked the breakfast - it was pretty standard but met my expectations.
Stayed in August 2024
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Reviewed: August 28, 2024
Michael
United States4 Reviews8.0“Would stay again when in the area.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
Carpet needs cleaning and am sure will be cleaned as season allows.
Ease of location was good. Breakfast bar was well stocked.
Stayed in August 2024
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Reviewed: August 27, 2024
Jason
United States1 review6.0“Our stay was ok, but the hotel needs updated.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Coffee was awful, breakfast was not great, card access to hotel rooms was ridiculous. We had to replace our cards about 5-6 times because they were programmed wrong on day one and deactivated very easily, Pool was cold, hit tub was broken.
It was clean
Stayed in August 2024
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Reviewed: August 5, 2024
Charles
United States1 review8.0“We enjoyed our stay and it was a good bargain for the price we paid.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The hot tub was out of order. However, my children enjoyed using it as a “kiddie pool.” 😁
The facility was clean and the staff were friendly. It was close to eating and shopping experience ls.
Stayed in August 2024
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Reviewed: August 2, 2024
Stanley
United States2 Reviews7.0Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nice breakfast..room nice size spa was down Halls and elevator warm and humid 4 Small pillows on large king bed Curtain liner had 2 burnt/rusty areas
Stayed in August 2024
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Reviewed: July 29, 2024
Alyson
United States4 Reviews1 helpful vote8.0“Great place for family.”- • Business trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
Spa was closed and pool very cold. I didn't like how early they started cleaning since I forgot to put the do not disturb on the door. But, they were very sweet and came back after we left the hotel room around 12.
I loved the staff who provided breakfast. She was so awesome and helpful! All the staff were kind. We loved the pool but the temperature was very cold. Great place for value, amenities, and location. We had a great tome in Coldwater.
Stayed in July 2024
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Reviewed: July 1, 2024
Marla
United States5 Reviews7.0“Exceptionally clean facility! Conveniently located to I-69, restaurants, coffee shops and gas stations!”- • Leisure trip
- • Couple
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Dark hallways, somewhat dated.
Very, very clean! Very good breakfast buffet! Very nice staff!
Stayed in June 2024
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Reviewed: June 17, 2024
Rodney
United States4 Reviews8.0Very Good- • Business trip
- • Solo traveler
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
That the pool is still not a functioning pool.
Stayed in June 2024
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Reviewed: May 31, 2024
Terry
United States1 review7.0Good- • Family with young children
- • Queen Room with Two Queen Beds - Ground Floor/Pet Friendly/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Just didn't like that the spa wasn't working. And wouldn't want room 130 again to much noise with people coming and going through the exit door.
Location. Alot cleaner than the other place we had reservations to stay at. Which was unfundable. Never use Priceline again. Here they were very helpful and clean.
Stayed in May 2024
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Reviewed: May 14, 2024
Sonia
United States9 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
Si at the front desk was so polite and friendly. He made sure our stay was the best it could be. We had a problem with our sink but he had someone there in minutes to fix it. Brenda was a delight. So helpful and friendly. Definitely would come back and stay here.
Stayed in May 2024
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Reviewed: March 20, 2024
Jamie
United States15 Reviews2 helpful votes6.0Pleasant- • Business trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Pool and hot tub was closed. Room could have been cleaner.
Bed was comfortable
Stayed in March 2024
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Reviewed: March 1, 2024
Julie
United States3 Reviews8.0“Pool is out of service.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The pool is not open. We booked a room there specifically for the pool (we have 2 kids) and there was no mention of it being out of service online. But, they were very nice and canceled our room upon our request for free. They also followed booking’s requests to give a verbal and written confirmation so we could get our full refund back from booking.
Customer service was nice.
Stayed in February 2024
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Reviewed: February 27, 2024
Lee
United States1 review7.0Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Pool went down while we were there
Clean convenient place
Stayed in February 2024
