Reviews of Home2 Suites By Hilton Columbus Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
412 East Main Street , Columbus, OH 43215, United States
#41 of 123 hotels in Columbus
Guests' ChoiceReview Score
Based on 441 hotel reviews
8.3Score breakdown
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Cleanliness
8.8
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Comfort
8.7
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Location
8.6
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Facilities
8.6
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Staff
8.9
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Value for money
8.2
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Free Wifi
8.1
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Reviewed: June 12, 2023
Shawnda
United States19 Reviews1 helpful vote10“we were stand for softball tournament. This location worked out great for me and my family. The staff was very friendly”- • Leisure trip
- • Family with young children
- • Queen Studio - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
nothing
very friendly staff.
Stayed in June 2023
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Reviewed: June 1, 2023
Robert
United States27 Reviews5 helpful votes2.0“Won't be back.”- • Leisure trip
- • Couple
- • Queen Studio - Non-Smoking
- • Stayed 2 nights
The fecal covered pile of towels from someones pet let in the hallway and stunk up the entire hotel. No one did anything about it until I complained to the front desk. Floors and carpet have urine stains everywhere.
Location
Stayed in May 2023
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Reviewed: May 29, 2023
Summer
United States2 Reviews10“Would definitely stay at again!”- • Leisure trip
- • Couple
- • King Suite - Hearing Access/Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The weekend we went was super expensive. And it sucked they didn't have a military discount.
It was clean. I also loved the fact it was dog friendly!!!
Stayed in May 2023
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Reviewed: May 29, 2023
Crystal
United States9 Reviews10“Excellent”- • Leisure trip
- • Couple
- • Queen Studio - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
I honestly have no complaints!
Everything was very clean and every staff member was nice and helpful! Also breakfast was very delicious and the staff kept it well stocked with everything.
Stayed in May 2023
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Reviewed: May 13, 2023
Kevin
United States2 Reviews5.0Fair- • Family with young children
- • Queen Studio - Mobility Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
parking was additional cost, did not say that when booking.
Stayed in May 2023
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Reviewed: April 28, 2023
Waldron
United States2 Reviews10“Great time”- • Business trip
- • Family with young children
- • Queen Studio - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
N/A
I had an amazing experience staying at this hotel. The staff were incredibly friendly and accommodating, the room was clean and comfortable, and the amenities were top-notch.
Stayed in April 2023
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Reviewed: April 24, 2023
Jenna
United States1 review4.0“Would not recommend this hotel”- • Leisure trip
- • Couple
- • Queen Studio - Mobility Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The door to our room was broken and no one came to look at it. It was open when we checked in and had to be pushed very hard to even close. The shower knob was broken and the hooks to hang towels on were broken. The room was not very nice for the price. We had much higher expectations for our stay. And 19$ per night to park is extremely high.
Stayed in April 2023
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Reviewed: April 11, 2023
Patton
United States3 Reviews1 helpful vote6.0“Eh, not bad for a short notice stay. I've definitely been to worse.”- • Leisure trip
- • Family with young children
- • Queen Studio - Mobility Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Shower didn't work. Tweny dollar charge for parking at their property.
Affordable & very close to where I needed to be. Staff was nice.
Stayed in April 2023
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Reviewed: March 27, 2023
Charles
United States2 Reviews10“Wonderful time!”- • Leisure trip
- • Couple
- • Queen Studio - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing.
Breakfast was great! A lot of things to choose from.
Stayed in March 2023
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Reviewed: March 27, 2023
Mary
United States27 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Queen Studio with Roll-In Shower - Mobility Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
nothing negative to report.
location was perfect - in town for dance competition at Riffe Theatre.
Stayed in March 2023
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Reviewed: March 16, 2023
Maria
United States6 Reviews5.0“the carpet in the room needed cleaning it was stained”- • Leisure trip
- • Travelers with friends
- • Queen Studio Suite - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
breakfast was over too early
Stayed in March 2023
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Reviewed: March 13, 2023
Todd
United States1 review10“I was only there for one night but everything was perfect. Breakfast was really good and my room wa.”- • Leisure trip
- • Couple
- • Queen Studio - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I was happy with everything.
All the staff was extremely friendly and helpful.
Stayed in March 2023
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Reviewed: February 5, 2023
Kelly
United States8 Reviews10“excellent”- • Leisure trip
- • Solo traveler
- • Queen Studio - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
definitely the location to where my event was held. The staff was very helpful. The ambiance of the hotel was very relaxing. Rooms were very nice
Stayed in February 2023
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Reviewed: January 22, 2023
Jackie
United States6 Reviews10“love this hotel!”- • Leisure trip
- • Family with young children
- • Queen Studio Suite - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
nothing I didn’t like.
close to everything and parking was easy and inexpensive.
Stayed in January 2023
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Reviewed: December 5, 2022
Jean
United States8 Reviews2 helpful votes10“Definitely worth staying.”- • Leisure trip
- • Couple
- • Queen Studio - Non-Smoking
- • Stayed 2 nights
The neighborhood is a little sketchy. Had a homeless man come up to me in the parking deck and ask for a dollar to get a coffee from McDonald's.
I love the comfort of the room. Very clean. They have a body wash and shampoo pump in the shower. The body wash was empty. The continental breakfast was so delicious. The employees were very polite and courteous.
Stayed in December 2022
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Reviewed: December 4, 2022
Mercade
United States5 Reviews10Exceptional- • Leisure trip
- • Couple
- • Queen Studio Suite - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
paying $20 for their parking
very clean, lovely staff
Stayed in December 2022
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Reviewed: November 30, 2022
Bricker
United States4 Reviews6.0Pleasant- • Leisure trip
- • Couple
- • Queen Studio - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Bathroom was not clean on arrival, hairs and clumps of soap in sink
Staff was very nice and helpful, breakfast was good
Stayed in November 2022
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Reviewed: November 30, 2022
Jay
United States2 Reviews10“pleasant place to lay our heads after a full day with grandkids”- • Leisure trip
- • Couple
- • Queen Studio - Mobility Access/Non-Smoking
- • Stayed 1 night
I missed having a comforter
!Loved all the space and comfy bed and pillows
Stayed in November 2022
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Reviewed: October 24, 2022
Malia
United States1 review10“excellent hotel”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 14 nights
- • Submitted from a mobile device
in the heart of downtown
Stayed in October 2022
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Reviewed: October 21, 2022
Rodrigo
United States25 Reviews3 helpful votes6.0Pleasant- • Leisure trip
- • Couple
- • Queen Studio - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
the room - floor, bed, sofa was shaking probably due to some machinery as laundry room or something like that. it made me feel sick when I laid down in bed and could feel it shaking.
the place was clean and staff was friendly
Stayed in October 2022
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Reviewed: September 12, 2022
Alijah
United States8 Reviews1 helpful vote10“immaculate”- • Leisure trip
- • Travelers with friends
- • Queen Studio - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
n/a
nice as hell
Stayed in September 2022
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Reviewed: September 8, 2022
Marilyn
United States17 Reviews6.0“Ok for one night. We would try somewhere else next time.”- • Leisure trip
- • Couple
- • Queen Studio - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The furnishings seemed dingy and the rug was very stained. the lock on the door to the bathroom malfunctioned and had to be opened from the outside by my partner. We noticed a slight shaking of the floor and after reporting it to the staff, we were told that this happens when the laundry is functioning. We wondered about the stability of the building. Also, when we entered our room, the temperature was very cold at 60 degrees. Uncomfortable and a terrible waste of energy.
The staff were very friendly and helpful. We were able to check in early and get. settled. We greatly appreciated this.
Stayed in September 2022
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Reviewed: August 23, 2022
Deborah
United States1 review1.0“Above”- • Leisure trip
- • Couple
- • King Suite - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
My family came down w stomach bug the night before date of stay...I talked to booking .com and they said it was up to the hotel to not charge me...after 3 calls without being called back...the manager told employee to tell me they could not waive the charge or give me credit...very disappointed in the service..for sickness I would think you would not charge my card for a full night's stay! Or least give us a night's credit for another time...
Stayed in August 2022
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Reviewed: August 18, 2022
Courtney
United States11 Reviews3.0Poor- • With a pet
- • Leisure trip
- • Solo traveler
- • Queen Studio - Non-Smoking
- • Stayed 1 night
The front desk staff did not make clear the pet fee was nonrefunable. It was very expensive for this pet fee at $75. They stated that this fee was to clean the room however when I entered the room my dog was very alarmed by the smells- it didn't feel very clean
The rooms are big and kitchen is fully equipped. Beds were basic comfort
Stayed in August 2022
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Reviewed: July 25, 2022
Matt
United States9 Reviews10“Very nice stay”- • Business trip
- • Solo traveler
- • Queen Studio - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Very clean and comfortable. Nice rooms and friendly staff
Stayed in July 2022
