Reviews of Home2 Suites by Hilton Eugene Downtown University Area This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
102 W 11th Avenue , Eugene, OR 97401, United States
#24 of 50 hotels in Eugene
Guests' ChoiceReview Score
Based on 238 hotel reviews
8.0Score breakdown
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Cleanliness
9.0
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Comfort
8.8
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Location
8.8
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Facilities
8.5
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Staff
9.0
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Value for money
7.8
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Free Wifi
8.5
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Reviewed: March 25, 2025
Joe
United States42 Reviews3 helpful votes8.0“The hotel is centrally located in downtown Eugene.”- • Leisure trip
- • Couple
- • King Studio Suite - Hearing Access/Non-Smoking
- • Stayed 4 nights
We always welcome a complimentary breakfast. However, during our stay, the main breakfast items provided were in need of much improvement - visually and in quality. I asked someone what the items were that I pointed out. The Turkey Bacon, aside from being mysteriously looking, lacked any taste. The Egg Bites had a strange texture without any hint of taste to indicate what they were made of until we asked. The Fried Eggs, as served, were literally flat as pancakes and cold. The poor Canadian Bacon had the appearance and texture of having been microwaved beyond being edible. The coffee, juice, bagel and yogurt were good. Luckily there was a good diner four blocks away, Mandy's, which we frequented.
The hotel location was great. Walkability to many local sites, restaurants and city events during the weekend.
Stayed in March 2025
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Reviewed: March 4, 2025
Vincent
United States1 review9.0Wonderful- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Excellent location, walking distance to restaurants shopping, and the Mcdonald theater,
Stayed in March 2025
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Reviewed: February 18, 2025
Marianne
United States47 Reviews3 helpful votes8.0“This place is fairly close to the airport and not extremely expensive”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No suite with a door to separate the bed room, breakfast was very limited, free parking
Close to the airport, liquor store nearby, staff helpful
Stayed in December 2024
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Reviewed: February 9, 2025
Christian
France65 Reviews5 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • King Studio Suite - Hearing Access/Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
No room stove to cook.
Stayed in February 2025
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Reviewed: February 1, 2025
Patrick
United States2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • King Studio Suite - Mobility Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
We were well cared for and staff and management went out of their way to retrieve personal belonging we had left behind. Great location and staff!
Stayed in January 2025
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Reviewed: January 19, 2025
Carol
United States26 Reviews2 helpful votes8.0“An adventure.”- • Couple
- • King Studio Suite - Hearing Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Size and nice kitchen area, good heating.
Stayed in January 2025
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Reviewed: January 2, 2025
Sandberg
United States2 Reviews8.0“Good overall but could improve on attentive staff for breakfast”- • Leisure trip
- • Family with young children
- • Queen Studio with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
I didn’t particularly like that the shower water took a while to get hot. I also thought it was weird not having a waste basket inside the bathroom. Not enough trash containers in room period. Also, the attendant for breakfast was not attentive to the work flow and guests. For example, there was a continuous beep that last a couple minutes and he just stood there not doing anything about it and when we mentioned the OJ was out he didn’t refill the juice station right away and we had already finished our breakfast.
The counter space is wonderful! Having a kitchenette was super convenient at well.
Stayed in December 2024
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Reviewed: December 5, 2024
Jason
United States1 review7.0“Don't stay here if you are afraid of Sketchy people”- • Solo traveler
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Not enough hot water for the building, could not shower in the morning. Staff was not the best and it was.a location where I had to walk past homeless people who had shit themselves and were trying to wipe themselves up musicly to get to the corner store less than. A block away. So yeah I over rated it I think. The location in Bend Or. Gave me high expectations that were not met.. oh yeah also for a place that offers a noon checkout breakfast being served until 9 was a bit BS
Room was spacious and I brought my VR.
Stayed in December 2024
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Reviewed: September 29, 2024
Ryan
United States16 Reviews1 helpful vote7.0“A solid location west of campus.”- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast.
Good location and easy parking.
Stayed in September 2024
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Reviewed: September 26, 2024
Mrthomrr
United States8 Reviews9.0“Great venue with a few bumps”- • Leisure trip
- • Solo traveler
- • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
I would have expected a hot tub for the price, disappointing. One of the elevators had a floor alert that was loud, obnoxious and jarring. Not sure why since the other elevator was fine. It would have been nice to have an actual channel guide showing currently playing programs but this seems to be a failure of nearly every hotel I've been in.
The front desk staff was amazing, housekeeping was pleasant and helpful, breakfast staff did their job no complaints.
Stayed in September 2024
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Reviewed: September 18, 2024
Victor
United States1 review8.0“I enjoyed the room.”- • Leisure trip
- • Solo traveler
- • King Studio Suite - Mobility Access/Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
A better breakfast selection and more items.
The room was a good size. It was quite and well located.
Stayed in September 2024
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Reviewed: September 15, 2024
Victor
United States2 Reviews9.0“Very good facility and would definitely stay there again”- • Leisure trip
- • Couple
- • King Studio Suite - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Having to pay for parking.
Location was close to everything and within a short walking distance. The breakfast sandwiches were dry especially the bread part. Otherwise it was fair.
Stayed in September 2024
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Reviewed: September 10, 2024
Jeff
United States1 review7.0“Facilities are good. Check in hosts should be better trained”- • Leisure trip
- • Family with young children
- • Queen Studio with Two Queen Beds - Mobility Access/Non-Smoking
- • Stayed 1 night
It took approximately 40 minutes for our party to get checked in. The two representatives were on the phone with booking.com trying to get information on our prepaid booking. $14 to park one night.
Facilities are modern and clean. the room was spacious. Breakfast was ok
Stayed in September 2024
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Reviewed: August 28, 2024
Jane
United States23 Reviews9.0“Great”- • Leisure trip
- • Couple
- • Queen Studio with Two Queen Beds - Non-Smoking
- • Stayed 1 night
Accommodating to needs.
Stayed in August 2024
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Reviewed: August 28, 2024
Jane
United States23 Reviews9.0“Great!”- • Leisure trip
- • Couple
- • Queen Studio with Two Queen Beds - Non-Smoking
- • Stayed 1 night
The breakfast had a good variety of things to eat. The afternoon staff was very helpful in accommodating for parking my car.
Stayed in August 2024
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Reviewed: August 28, 2024
Charly
Kenya5 Reviews7.0Good- • Family with young children
- • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Breakfast is not diverse
Clean Situation
Stayed in August 2024
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Reviewed: August 12, 2024
Mary
United States2 Reviews9.0“Very comfortable, great location and appreciated having exercise facilities.”- • Leisure trip
- • Solo traveler
- • King Studio Suite - Mobility Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Would have liked to see more variety of yogurt, fruit and some kind of granola or muesli. Scrambled eggs and hash browns would be nice.
Location good. Cheese omelet was good and nice to have bananas available.
Stayed in August 2024
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Reviewed: August 8, 2024
Elizabeth
United States20 Reviews3 helpful votes9.0“Would stay again. Wonderful rooms.”- • Leisure trip
- • Family with young children
- • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
The rug in the elevator and the carpet in the hallways need to be cleaned. Smart to have security as the area isn't the best at night.
We loved the check in experience. Also appreciate that there was security as the area was a little sketchy. Had to go out to my car, and I wouldn't have felt safe otherwise. Simon, night clerk, was so helpful and friendly!
Stayed in August 2024
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Reviewed: August 7, 2024
Black
United States17 Reviews8.0“Would stay there again.”- • Business trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
Parking was not secure. If you can't park under the awning in view of the cameras, breakins are likely. This is mostly due to the area. Staff was helpful, but the property needs more secure parking.
Breakfast was good. Room layout was excellent. Location was convenient.
Stayed in July 2024
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Reviewed: July 31, 2024
Joe
United States42 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
Walkability around central city was very good.
Stayed in July 2024
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Reviewed: July 30, 2024
Alfred
United States13 Reviews9.0“Convenient”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
None
Good location and breakfast
Stayed in July 2024
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Reviewed: June 1, 2024
Mark
United Kingdom33 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • King Studio Suite - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Lifts need updating.
Beautiful spacious contemporary suite, a home from home.
Stayed in May 2024
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Reviewed: May 12, 2024
Katie
United States8 Reviews7.0“Ok. Regular cost of a room would probably not be worth it.”- • Business trip
- • Solo traveler
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Lots of unhoused people around. The chaos of that and their things everywhere did interrupt my energy vibe.
Newer
Stayed in May 2024
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Reviewed: May 11, 2024
Jennifer
United States2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast could have been better. I was very uncomfortable with the location. Although this isn’t the hotel’s problem, The amount home homeless people near the hotel was very unsettling. To be honest it’s the whole downtown area, doesn’t make me want to come back to this area and definitely will not be bring my kids.
Love that the hotel was clean! Beds were comfy and staff was friendly.
Stayed in May 2024
