3140 West Shore Drive, Holland, MI 49424, United States
#6 of 26 hotels in Holland
Guests' ChoiceBased on 231 hotel reviews
8.7Cleanliness
9.0
Comfort
9.2
Location
9.0
Facilities
8.8
Staff
9.3
Value for money
8.3
Free Wifi
8.1
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End of dialog contentReviewed: June 19, 2022
V
United StatesI couldn't connect my cell phone/streaming apps to the TV. It only had about 30 channels and we ended up using our tablets/cell phones.
Extremely clean and new, the kitchen was very nice.
Stayed in June 2022
Reviewed: June 19, 2022
Sean
United StatesThe pool was closed the morning we checked out. That was a bummer because it was such a hit the night before. The kids were really looking forward to swimming again before we left.
The room was great for a family of 5! Loved the fridge in the room. The pool area was nice. Location was excellent. Plenty of parking avaliable.
Stayed in June 2022
Reviewed: June 6, 2022
Stephanie
United StatesI would say if ANYTHING could be better it would be the breakfast only because it runs from 6am-10am. We would normally get down there at 8:45Am-9AM and the food would be a little dry or somethings empty. Just a thought to make sure everyone can eat decently in between those times.
I have stayed in some nasty hotels in MI and this one is nice. I was super happy with it. They cleaned the room every other day and it helped a lot. The pool is great fun for kids. We had a 6 and 9 year old with us and they enjoyed it. I would stay again for sure if I came back to the area. THANK YOU Hilton!!!!!!
Stayed in June 2022
Reviewed: May 12, 2022
Eric
United Statestypical shopping plaza location. Too rigid on checkout policy
Top notch rooms and staff. included breakfast was one of the best I’ve had in recent memory
Stayed in May 2022
Reviewed: May 7, 2022
Luella
United StatesWe were disappointed in the breakfast. At that price point we expected more and better choices. Although the noise from surrounding rooms was not noticeable, you could easily hear people walking and running overhead. One night it was so loud, we could not get to sleep until after midnight.
The room was clean and well appointed.
Stayed in May 2022
Reviewed: May 5, 2022
Annetta
United StatesWe were very comfortable in the evening hours relaxing in our room.
Stayed in May 2022
Reviewed: May 3, 2022
Eileen
United StatesTV gave us problems. Room was not re-stocked with towels
Everyone was very nice. The room was comfortable and set up very well. The breakfast was good.
Stayed in May 2022
Reviewed: May 3, 2022
Woolner
United Statesnoisy kids next room
location was convenient to attractions, restaurants, shopping I like the room set up so I could eat there due to restricted diet bed was very comfortable as were the bedding, soft and clean staff was friendly and helpful
Stayed in April 2022
Reviewed: May 2, 2022
Heidi
United Statesmattress was a little to hard for my preference
clean spacious rooms good breakfast choices
Stayed in May 2022
Reviewed: April 30, 2022
Kristian
United StatesNo Complaints whatsoever!
It was a really nice place to stay the location was around everything it’s a must you stay at this hotel if you’re traveling or in the area! Darla was such a sweetheart from top to bottom made my stay feel as if I was someone she’d always known! Thanks again Darla!
Stayed in April 2022
Reviewed: April 30, 2022
Kristian
United StatesI HAVE NOTHING TO COMPLAIN ABOUT!
The property was Beautiful, Clean and All I expected on my visit☺️ Darla was Exceptional from Start to Finish! I look forward to staying there again when I’m in the area! Thanks Again for making my stay so Pleasant!
Stayed in April 2022
Reviewed: April 28, 2022
Luiz
United Statesthere was a used soap over the shampoo container
modern and new
Stayed in April 2022
Reviewed: April 25, 2022
Carrie
United Statesonly one elevator. halls to long for handicapped
cleanliness and friendly staff
Stayed in April 2022
Reviewed: April 18, 2022
Taneshia
USThere was a power outage during our stay however the lights were back on within an hour
The breakfast was really nice, perfect location and room and facilities were really clean no complaints.
Stayed in April 2022
Reviewed: April 18, 2022
Michael
United StatesIt felt like home very spacious
The breakfast was good, just an overall stay was great
Stayed in April 2022
Reviewed: April 12, 2022
Jacklyn
United StatesWished they offered a hot tub
Loved how spaces the room was. It felt like staying at a family members home. Very clean and wonderful breakfast
Stayed in April 2022
Reviewed: April 11, 2022
Roland
United StatesThat we couldn't stay longer
The new contemporary design
Stayed in April 2022
Reviewed: February 17, 2025
Trinity
United StatesPool was cloudy. Unattended children running around. There was a mysterious substance on the curtain in our room.
The staff were wonderful and very respectful the entire time. It was mostly clean. Breakfast was fine.
Stayed in February 2025
Reviewed: October 7, 2024
Margaret
United StatesWhen I got home I had an email saying the hotel charged me for the stay after I paid booking.com. Someone didn't do their job. Now I have to waste time fixing the mistake. Not happy with booking.com or the hotel for this error.
Breakfast wasn't great. Yogurt machine didn't work. Eggs were salty.
Stayed in October 2024
Reviewed: August 7, 2024
Monique
United StatesCarpet and headboard stained. Shower pressure is bad and no ventilation fan in the bathroom.
Location
Stayed in August 2024
Reviewed: July 22, 2024
Micky
United StatesI booked a king and queen bed suit and got a queen and sofa bed. I send several emails about this and never got any replies. Maybe I’ll get a reply this way….
I booked a king and queen bed suit and got a queen and sofa bed. I send several emails about this and never got any replies. Maybe I’ll get a reply this way….
Stayed in July 2024
Reviewed: July 13, 2024
Jose
United StatesThe pillows
Good location
Stayed in July 2024
Reviewed: May 15, 2024
Herron
United StatesWe could not put the blinds up in our room because the electrical gizmo that worked the blinds was broke.
The breakfast was good. The first morning we had breakfast, there was sausage. The second morning we had breakfast, there was only sausage gravy and biscuits, which is not liked by everyone. I think bacon would have been a better option, or just plain sausage.
Stayed in May 2024
Reviewed: January 29, 2024
Lanae
United StatesRoom wasn’t near as clean as it should’ve been, breakfast was cold and the omelets were hard. Hot chocolate was out. Check in staff was rude, an additional $50.00 deposit required to check in even tho no pet, that takes 48/72 hours to be back in my account $50 I didn’t plan. No poop towels. Asked three times… was told there weren’t any they were in the dryer.
The room was spacious and the kitchenette was nice.
Stayed in January 2024
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