5893 American Way, Orlando, FL 32819, United States
#140 of 401 hotels in Orlando
Guests' ChoiceBased on 389 hotel reviews
8.8Cleanliness
9.1
Comfort
9.0
Location
9.3
Facilities
8.9
Staff
9.1
Value for money
8.7
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: April 2, 2025
Kayondra
United StatesLocation was perfect, staff amazing and couldn’t have asked for a better breakfast omg food awesome.
Stayed in March 2025
Reviewed: March 31, 2025
Junior
United StatesGreat location and great service by the from desk.
Stayed in March 2025
Reviewed: March 17, 2025
Brenda
United Statesbreakfast was not the best but did offer many choices
staff very friendly, location perfect, convenient, loved the shuttle.
Stayed in March 2025
Reviewed: February 26, 2025
Derek
United StatesThere was nothing I did not like it was a great experience
I thought the room was very cleaned. Beds were comfortable and the breakfast was excellent. It was exactly what we needed.
Stayed in February 2025
Reviewed: February 17, 2025
Henrik
DenmarkThe bath is a standing tub, with a very low showerhead, only hitting chest and down. There's no where to hang wet bathing wear or used towels (which only matters if you don't just throw them on the floor for daily replacements). There's only 2 chairs for the table, so if you choose to eat in one night, it's either in teams or 2 People sitting in the couch. There are some noise insides the rooms from the I4 Express exit Road just behind the hotel. Normally not an issue, untill especially at early morning time when People without silencers on their cars seems hellbend on waking all of Orlando up. It's perhaps not really the hotels fault, as they seem to have done alot to reduce it. But still an issue, when in a room on the hotel rearside.
The Rooms are confortable, clean and reasonable sized. The breakfast area is nice light and open, with good seatings. The poolarea works fine, althoug simple and not large, hotel size compared.
Stayed in February 2025
Reviewed: February 15, 2025
James
United StatesEverything,great breakfast
Stayed in February 2025
Reviewed: February 10, 2025
Alberto
United Statesprice
breakfast good . room very clean . good location
Stayed in February 2025
Reviewed: February 4, 2025
Rainolda
LithuaniaNothing.
We like everything. Very comfortable. We have everything what need in the kichen. Very clean and spacious. Have transpirtation to the parks.
Stayed in January 2025
Reviewed: January 19, 2025
Brandon
CanadaClean and well staffed
Stayed in January 2025
Reviewed: January 13, 2025
Tabbitha
United StatesThere wasn’t anything I didn’t like.
The staff were very nice, the room was clean, breakfast was delicious, and the hotel was very well taken care of!
Stayed in January 2025
Reviewed: January 10, 2025
Theresa
AustraliaClose to universal studios with free shuttle bus when you purchased tickets from the hotel. Clean and tidy hotel. Breakfast is very good
Stayed in January 2025
Reviewed: January 5, 2025
Sue
United KingdomPool got very busy with a group of soccer boys so unable to make use of it
New..clean. lovely room. Lovely staff.
Stayed in December 2024
Reviewed: December 31, 2024
Brenda
IrelandNothing
Very central quiet area. Beds very comfortable.large suite .very clean lots of free parking
Stayed in December 2024
Reviewed: December 31, 2024
Animesh
IndiaClean, Great Staff.
Stayed in December 2024
Reviewed: December 31, 2024
Jaime
United StatesLocation Location Location everything u needed was around the way less then 3 miles.
Stayed in December 2024
Reviewed: December 17, 2024
Brenda
IrelandThere is two elevators one was broken the other one is very old and slow especially when cleaning staff were using it
Very comfortable beds and suits
Stayed in December 2024
Reviewed: December 17, 2024
Jenitza
United StatesPool was not heated. And even though it was a little cold outside for December we were looking forward to using it. When we went it was full of kids jumping and screaming when we were there, Maybe a school trip. The hot tub/ Jacuzzi outside had around 14 kids . So no one in my party of 6 had the chance to enjoy it for a couple of days. But I do like the hotel and staff
Breakfast was great but it was a little repetitive.. coffee is delicious ! Nice big clean rooms. Front desk was really nice and helpful. Cleaning crew was nice. Pet friendly. I recommend it.
Stayed in December 2024
Reviewed: December 2, 2024
Ian
United KingdomNothing
Recently refurbished.
Stayed in November 2024
Reviewed: November 19, 2024
Sarah
United StatesNothing I didn't like.
Staff friendly and professional. Accommodations were clean, comfortable and spacious. Hotel's breakfast is sufficient, with healthy options. Universal was a very short drive away, shuttles to Universal offered by hotel. Would definently stay here again.
Stayed in November 2024
Reviewed: November 18, 2024
Sharlotte
United StatesEverything was great, no complaints
The rooms were very spacious and clean. Daily housekeeping and free parking. The location was great also.
Stayed in November 2024
Reviewed: November 12, 2024
Savannah
United StatesWould have love the option to rent a trundle bed for our room so that we didn't have to double up in the beds.
Delicious eggs. Great breakfast options. Plenty to choose from.
Stayed in November 2024
Reviewed: November 5, 2024
Silvia
United StatesEverything was good
Locations was perfect and room was spacious
Stayed in November 2024
Reviewed: November 3, 2024
Gabriela
United StatesThe elevator takes a while. And I would have preferred the room didn't have carpet. But it was still well kept.
The breakfast was good. They offered a good variety of things to choose from. Staff constantly was cleaning and keeping up with refilling items running low for breakfast. They have room service available everyday. Everything was clean. I would stay again. Also loved being able to take a shuttle to Universal studios with my family to and from the hotel.
Stayed in November 2024
Reviewed: October 28, 2024
Kim
United StatesThere was no hot water for a shower
Stayed in October 2024
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