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Reviews of Homewood Suites by Hilton Mount Laurel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1422 Nixon Drive, Mount Laurel, NJ 08054, United States

#8 of 27 hotels in Mount Laurel

Guests' Choice

Review Score

Based on 263 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    7.8

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: July 31, 2023

    5.0
    Just ok
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I have stayed here several Times, it has significantly gone down in cleanliness and is Looking shabby.

    Convenience

    Stayed in July 2023

  • Reviewed: July 23, 2023

    5.0
    Disappointed in overall experience and unlikely to stay at this location again despite convenience.
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Lacked cleanliness and rate was high for a suite with a queen and pull out only.

    Location

    Stayed in July 2023

  • Reviewed: July 21, 2023

    10
    Every time I stay here I enjoy my stay here and management's professionalism is on point.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 4 nights

    Everything is good!

    The management staff has always been professional and exceeded my expectations.

    Stayed in July 2023

  • Reviewed: July 9, 2023

    10
    Very welcoming and comfortable for myself and my son.
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Our room could use a saniter/wipes.

    It was nice and very welcoming and staff are friendly. Breakfast is delicious!

    Stayed in July 2023

  • Reviewed: June 29, 2023

    5.0
    Not the best stay.
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    First room did not have a phone that worked and no light in the bathroom. No maintenance workers on Sunday. Took 2 hours to move us to a different room. There were no sheets on the bed. I had to wait in line to request sheets and due to staffing issues ended up making the bed myself. The bed seemed small for a queen. Hallways were dirty.

    Nice workout room. Liked the breakfast--especially fresh berries.

    Stayed in June 2023

  • Reviewed: June 27, 2023

    10
    Worth the money
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I liked everything the room was nice. The hot breakfast was excellent!!! I just wish that the pool was a little warmer but 10/10 for me.

    Stayed in June 2023

  • Reviewed: June 2, 2023

    10
    stay was nice. inconsistency with the pool and how the chief engineer and how and when he opens the pool
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the chief pool engineer does not know how to work the pool on my stay in December and my stay in May the chief engineer closed the pool or lied about when the pool was opening. Then he drained the water out the pool to waist high we had to get out he left and the staff at the hotel had to call him back.

    location

    Stayed in May 2023

  • Reviewed: May 28, 2023

    5.0
    The photos attached show the difference on water quality in the pool from one day to the next.
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Upon arrival everything was great, as the weekend progressed the cleanliness declined. There were food wrappers on the floor and empty beer cans left about that employees clearly saw and ignored. The pool and pool area quickly became filthy and unpleasant.

    The room had all accommodations that we needed for cooking/eating in the room to offset the cost of eating out. The continental breakfasts was good, however if you’re looking for variety from day to day you won’t get that; expect the same hot food options every morning, Turkey bacon, mini cheese omelettes, home fries and pancakes.

    Stayed in April 2023

  • Reviewed: May 22, 2023

    4.0
    I was not satisfied at all
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was closed, my sheets were dirty they had stains, stains on the curtains, walls are thin I could hear footsteps from the room over top of me. The bed was hard and so far away from the tv. The dishes and silverware were still dirty just never again

    Stayed in May 2023

  • Reviewed: May 17, 2023

    10
    Great place for a quick getaway
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I had to leave loo

    The breakfast options were great!

    Stayed in April 2023

  • Reviewed: April 25, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff member that was at the desk doing the morning wasn't very pleasant,nor was the people that served the food wasn't very friendly nether, they gave bacon to the cleaning staff and guest who they want to. I explained to the cooking staff and the manager that it wasn't fair to the other customers who paid to stay there that this was happening only after talking to the manger did the put turkey and pork bacon out for the other guess. Other than this is truly a lovely hotel. yes we will stay again

    The local was in a very nice area the pool was open and clean.

    Stayed in April 2023

  • Reviewed: April 20, 2023

    10
    Enjoyed my stay.
    • Leisure trip
    • Solo traveler
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    The hotel was clean and smelled nice. The breakfast staff was attentive to the morning food display. The breakfast was really good too.

    Stayed in February 2023

  • Reviewed: April 10, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was not clean. Old food was still in cabinets

    Location and price

    Stayed in April 2023

  • Reviewed: April 9, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Customer services I got charged for the extra night that I never stay even tho manager said I won’t get charge because I was treated horrible

    Pool

    Stayed in April 2023

  • Reviewed: April 9, 2023

    10
    The great experience
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I loved everything about it

    My family and I always enjoy ourselves when we come it's like our 2nd home away from home The staff is always polite, When you 1st come in the front desk service is awesome they greet you with a make you feel comfortable at your stay

    Stayed in April 2023

  • Reviewed: April 9, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    That is was clean, staff was njce and my kids loved the pool and gym area and that it was surrounded by a lot of stores to shop.

    Stayed in April 2023

  • Reviewed: April 3, 2023

    1.0
    I won't come again
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    we liked the property until u feel the sticky floors and all the ants

    loved the rooms bc they were suites. except you have lousy housekeepers. my rooms floor had sticky mess, gummy candies on floor in bedroom, used washcloth on floor behind door. not mine 2nd room we rented two suites, second one my son woke to a kitchen full of ants 🤬

    Stayed in April 2023

  • Reviewed: February 26, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I made it there late and was not able to get the room that I had booked. But the receptionist made it up by upgrading my room and I must say it was one of the nicest most comfortable rooms I've stayed in a while. I had my own fridge ,microwave, stove, dishwasher and living room. I loved that I was able to use the pool and they had fresh warm towels for us to use. And the food was great. Breakfast was awesome. With a various selection of food to choose from. Definitely be staying again

    Stayed in February 2023

  • Reviewed: February 19, 2023

    1.0
    Highly do not recommend.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    1. No heated pool 2. Broken Elevator causing asthma attack 3. Broken up chips on the rug 4. A/C didn’t work 5. Stains on the sheets, pillows, couch, walls, etc 6. Hotel looks nothing like the pictures from online!

    Keyless entry.

    Stayed in February 2023

  • Reviewed: February 17, 2023

    10
    Good Place to stay
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    Location

    Stayed in February 2023

  • Reviewed: February 6, 2023

    10
    Excellent and well recommended!
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The property was very clean, quite and next to everything! shopping, restaurants,and the highway. Breakfast was hot and delicious!Staff was very nice and informative. and went out of their way to make your stay incredible.

    Stayed in February 2023

  • Reviewed: January 29, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    All of it

    Stayed in January 2023

  • Reviewed: November 25, 2022

    1.0
    Look else where do yourself a favor.
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing but issues. Not much to like.

    Leaving it

    Stayed in November 2022

  • Reviewed: November 21, 2022

    10
    My stay was peaceful and well needed. I appreciate the space they give u and tempo of the atmosphere
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The atmosphere even with everything surrounding it. It was so peaceful n clean. Breakfast was well thought out and the staff n guest were great. My girls had the pool the whole stay n there was plenty of guest. I will be back.

    Stayed in November 2022

  • Reviewed: September 29, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We arrived at 22:30, after traveling for 24 hours, we ordered a 5 person room at booking.con and we got only 4 beds, they didn't do anything about it, the only solution they gave us was to call booking.com.this is in acceptable

    Stayed in September 2022

Showing 76 - 100

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