327 Ruby Rd, Willington Hill, CT 06279, United States
#1 of 1 hotels in Willington Hill
Guests' ChoiceBased on 118 hotel reviews
3.2Cleanliness
4.4
Comfort
4.0
Location
5.7
Facilities
3.7
Staff
5.5
Value for money
4.7
Free Wifi
6.0
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End of dialog contentReviewed: June 3, 2024
Danny
United StatesBooked a non-smoking room. And the whole floor smelled like an ashtray. When I turned the A/C in the room the cigarette smell got worse.
Location off the highway, 9 minutes from my final destination.
Stayed in June 2024
Reviewed: May 29, 2024
Jessica
United StatesWe had no hot water. The lady at the front desk was not helpful and quite rude
Housekeeper Sarah was very nice and helpful. She was great!!!
Stayed in May 2024
Reviewed: May 6, 2024
Jailen
United StatesIt was dirty and not cleaned properly in my room.
That my room was right by the stairs and the staff was nice.
Stayed in May 2024
Reviewed: April 30, 2024
Ejaz
United StatesA better customer service experience.
Hotel could not find an iron board or anything to press my shirt.
Stayed in April 2024
Reviewed: September 26, 2023
James
United StatesHeavy weed smell, Dirty stained carpets dirty toilet.
Was located right off 84
Stayed in September 2023
Reviewed: August 6, 2023
Brun01267
United StatesHorrifying...looks like crimes were committed there ...and they forgot to have cleaning come in. nothing like the pics! If they put mejust a little money into it I think it could be a great place!
Stayed in August 2023
Reviewed: July 31, 2023
Derelle
United StatesThe first room had the toilet tank leaking and got the whole floor wet, and there was a dried bloodstain on one of the walls, so I went down and asked for a room change. We got the room across the hall. There was a pubic hair on the sink, which we cleaned off with Purell wipes. The shower wouldn't turn off completely, so there was a loud constant drop, drop, drop all night. We asked for and received extra towels to put around the air conditioner because it was leaking. It was late and I was exhausted going up and down to the front desk. I walk with a cane. I didn't want to try a different room.
We were safe in the room. Our car didn't get broken into.
Stayed in July 2023
Reviewed: July 14, 2023
William
United StatesLobby smelled really musty and stunk Shower leaked in the floor The carpets in room was damp Room smelled like cigarettes when it was non smoking and we had to buy air freshener
Stayed in July 2023
Reviewed: July 3, 2023
Víctor
ChileSmell to cigarrette, too noisy
Stayed in June 2023
Reviewed: June 17, 2023
Marina
United StatesThey need to do a major change. Total makeover. The worse is outdated filthy facilities. Poor landscape. Litter and debris everywhere Parking is .filled with trash Pool isn't working.or functioning Shame really...
I never had breakfast there. Because of poor hygene. Not clean.
Stayed in June 2023
Reviewed: June 5, 2023
Jason
United StatesWhat I didnt like was that the floor was dirty,you can snell smoke,the shower was to dirty,bugs in the bathroom and I couldn't even go to the bathroom because the toilet was dirty.
I liked the comfort of the bed
Stayed in June 2023
Reviewed: May 29, 2023
Dyrell
United StatesCleanliness and smell Got there about 530 one of the rooms wasn’t ready
Nothing honestly felt uneasy the entire time
Stayed in May 2023
Reviewed: January 16, 2023
Marcel
United StatesApparently the man checking me in did not understand me. He tried to get me to sign someone else's room booking. The whole hotel reeked of tobacco smoke. The inside of the bathroom door had old blood stains on it. although we were in a non smoking room, the blankets had cigarette burns in them. The toilet had a ring around the water line as if it had not been cleaned recently.
Didn't know there was a breakfast.
Stayed in January 2023
Reviewed: October 11, 2022
Diane
United Statesno microwave in room, curtains falling off the rod dirty carpet
convenient
Stayed in October 2022
Reviewed: July 23, 2022
Terrence
United StatesThis review is hidden because it doesn't meet our guidelines.
Reviewed: June 29, 2022
Elisa
United StatesThe people around were smoking weed and we did not feel safe leaving our car outside. a lot of weird people hanging out on that hotel. we did not stay and booked another one.
Stayed in June 2022
Reviewed: June 9, 2022
Todd
United StatesTime to renovate and update. Everything is worn out, stained and shabby.
Hotel is run down and shabby. Dirty tables in the lobby. Stained and worn out carpets. Cigarette burns. Old and worn out bedspreads. Concierge at desk was very friendly and helpful. He just needs to shave and look nice for guests. Thermal shirt and dirty jeans are not acceptable. Breakfast is nothing much really but I didn't have it. Everything is worn and shabby.
Stayed in May 2022
Reviewed: June 6, 2022
Jonathan
United StatesSheets on bed were not changed! Saw hair and stains, wrinkles, very obvious the step had been skipped. Disgusting!
Room was not ready when I arrived at 4pm. Had reserved Queen non-smoking, but none available. Offered to put me in King non-smoking, as soon as one was available. That was fine.
Stayed in June 2022
Reviewed: May 15, 2022
Hayden
United Stateselevator rug was a dirty, temporary carpet on top of the rug and smelled of cigarettes, the windows were VERY DIRTY, the carpet was dirty/stained, and the shower floor and toilet were stained.
the AC worked
Stayed in May 2022
Reviewed: May 3, 2022
Belinda
United StatesThough the price was the The room was a non smoking room but it smelled of cigarettes and it was not very clean .the beds were ok but could.use updated .i would not stay here again even though it was the cheapest in the area .
The location was good .it was next to a place that had food and supplies if needed
Stayed in May 2022
Reviewed: April 11, 2022
Brendan
United StatesVery dirty everywhere. Blankets were ripped. Holes in wall. Water was extremely hard and left us feeling dirty after a shower.
Very nice and friendly staff
Stayed in April 2022
Reviewed: February 15, 2025
Robin
United StatesEverything was horrible
Nothing at all, horrible property the manager charged my card 2 times and no refund the roof leaking water all over that place is a scam
Stayed in February 2025
Reviewed: January 25, 2025
Joseph
United StatesBreakfast wasn't breakfast, toast or donut holes or 2 cereals
Surprisingly quiet for it's location
Stayed in January 2025
Reviewed: September 17, 2024
Liana
United StatesIt smelled terribly of cigarette smoke, even though it was supposed to be a smoke-free room. The overhead light would not turn off. I complained about it. No one came to turn it off for me, and I had to sleep with the light on for two nights.
Stayed in September 2024
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