The floor in the room was coming up and lots of corrosion in the bathroom.

The staff was great and friendly.

Stayed in April 2024

It was dirty our ac didn’t work, the shower didn’t work there was mold in the sinks and on the floorboards. Plus the charged us over 120 more then they were supposed to after I canceled the 2nd night due to the condition of the room. And got yelled at when I said the shower and ac don’t work by customer service.

Nothing

Stayed in April 2024

The customer service was terrible!!!

Nothing the guy at front desk was very rude I have stayed at quality inn a couple times for work I travel back and forth from Dallas for work and he told me I had to pay a deposit I didn’t end up staying even though I made reservations and already paid I didn’t even get my money back I’m very upset with the way I was treated

Stayed in March 2024

I didn’t like the smell. Maintenance and cleanliness weren’t priorities of theirs. Breakfast was bad. Terrible coffee. Front desk lady was intentionally caddy. They use dirty mop water in the rooms. I wouldn’t go back.

The stray cats outside eating the rats. That was cool …

Stayed in March 2024

Floor in my room needed to be repaired. People smoking weed in their rooms and you can smell it all over the hotel. 🤬🤬🤬

Staff and location

Stayed in March 2024

The hotel smelled of marajuana. Even in the areas where all the no smoking rooms were located. The floor in the room had several tiles (wood vinyl) that were loose and coming off of the floor. The bed mattress was very uncomfortable. The coffee was watery. The TV was very small. Really disappointed.

The location was where I needed to be.

Stayed in March 2024

Nothing

Everything

Stayed in February 2024

The rooms wernt clean, and it smelled like weed

The manager was nice. I believe her name was Ellie. Or something with an E

Stayed in February 2024

Everything serves

Nothing

Stayed in January 2024

The room was not cleaned when we checked in, there was still trash from the previous people that were there, maid service came in a couple times but didn’t change sheets and left pillows on the desk instead of the bed, had to call for a tv remote and then had to through 3 remotes to find one that worked, things were very out of place after service like they were moved and not put back, had a sweater missing and was never found. Manager was supposed to call on a Friday when we checked out but didn’t receive a call by Sunday so had to call again and got a call on Monday but was not helpful at all.

Stayed in January 2024

The hotel was great but the booking was not correct we scheduled two days but the company booking.com only confirmed one night which the hotel it was a terrible experience cause of booking.com

The hotel was great at getting us another day when the booking app didn't get us the second night like we had scheduled

Stayed in January 2024

No elevator, no sausage or bacon for breakfast

Clean

Stayed in December 2023

Not kick out a single mom and her son to walk home.let the domestic violence abuser stay to smoke meth in the room. 112

Stayed in December 2023

Excellent housekeeping and front desk staff. Very good breakfast choices and quality. Super friendly all around.

Stayed in December 2023

It was way better than I thought for the price

Stayed in October 2023

Wish I could have stayed longer.

Great staff, they made all the difference. Comfortable room, excellent breakfast for the price. Very happy with this property, as I go often to visit my son at Texas Tech University and all hotels I stayed before were REALLY BAD.

Stayed in September 2023

Cleanest and location

Stayed in September 2023

There was apparently a ceiling leak that leaked onto the bed. It looked like it had been that way for a bit. Bed was wet and stained. The facilities were dated and dirty. In need of an update for sure. Carpet was worn and dirty. Paint on walls chipped.

The location is good. Even though there were issues the staff that was there was good help.

Stayed in September 2023

Beds were quite "used"

Older hotel, needs upgrading

Stayed in September 2023

Good folks. Great deal

Stayed in September 2023

On the second day we found out our room wasn’t locking at all. The keycard was completely pointless, as anyone could just walk in at any point. It took some time to get the problem resolved.

Location was great

Stayed in September 2023

When I checked in clerk was NOT friendly AT ALL!! Complained about on line booking and guest needs.. NOT a good first impression if not already paid for I'd have walked OUT 😔

Clean well lit, good breakfast cable that works nice plentiful bathroom?,

Stayed in August 2023

There was nothing that I didn’t like.

The breakfast was absolutely delicious! Lovey staff! Everyone was highly considerate of our wants there at Quality suites.

Stayed in August 2023

There is no elevator

The out side pool.

Stayed in July 2023