Very new and clean and cute

Stayed in April 2025

The employees were outstanding, professionell and very kind. Alan, Megan and Vivien are awesome

Stayed in April 2025

The hostel is mostly staffed by volunteers (who were great!). But it would have helped to have some more local knowledge. As the volunteers are also figuring out the Big Island, it felt like the blind leading the blind. Would suggest the hostel to have a more local individual available, perhaps in the evening/early morning, to ask questions. Or alternatively, make some recommendation lists and add some local literature or guides to the common area. Another thing to note, there is a noticeable homeless population in Hilo and around the hostel. While I didn't have any personal problems, you could occasionally hear shouting and yelling outside. However, in order to enter the hostel, you must be buzzed in or have an entrance code, and at no point in time was it threatening.

The hostel was exactly what we needed. During my trip I stayed with a friend, and after she left came back to the hostel alone. The rooms were comfortable with comfortable beds. I took the female only room. Each bed comes with a charging port, side light, storage box (you need to bring your own lock). Windows could open fully to let the breeze through. There were also a ceiling and standing fan available to use. Bathroom and showers were great, with numerous shower stalls available. Showers have soap and conditioner provided. Toilets were also quite nice, providing adequate privacy. The common area is comfortable, with couch areas for communal seating as well as side tables for eating or working. Kitchen was comfortable with everything available to make your own meals. The area is in the heart of Hilo and quite close to the shoreline. There are great local eateries just a short walk away. Additionally, some great museums are just up the road like the Lyman museum.

Stayed in April 2025

No A/C - The Coffee was Terrible!

Security (Combination Codes) 10 - Staff 10 (Especially Will (Manager), Miranda and Cynthia) - Cleanliness 10 - Showers Huge, Lots of hot Water 10 - Room was Large (I was in a 6 bed room), but hot, No A/C. 8 - Common room HUGE 10 Free Pancake Breakfast 10! - Value was OK 7 - Location was OK 7.

Stayed in March 2025

Nothing really, but it would add value if the hostel stuff was more aware of the neighbourhood and would be able to provide some tips for visitors.

The cleanness of the place, especially the bathroom areas exceeded our expectations. Also location is prime - center of second largest town on the Big Island.

Stayed in February 2025

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Lovely atmosphere and nice location. Easy to get to it with the local bus from the airport. Also within walking distance from Rainbow falls.

Stayed in March 2025

Nothing

Perfectly clean and quiet at night.

Stayed in February 2025

Breakfast only until 830am (vacation!) No aircon

One of the best hostels I ever stayed at👍 clean, modern facilities, friendly staff, great location.

Stayed in February 2025

Not enough space to eat! Nice kitchen but limited seating area.

Friendly staff and bed was comfortable. Bathroom was really clean.

Stayed in February 2025

I'm terrified of heights so I was really scared i would roll over and fall out of the bed all night (I got the top bunk) and I was scared to get out of my bed in the morning and climb down. All of the other beds in the room appeared to be taken already so that's why I didn't ask for a different one.

The chocolate pancakes tasted delicious! And I loved the bathrooms! The showers were also really nice as they gave us space to put our belongings where they wouldn't get wet. Sometimes in other hostels, it would just be the shower room and no room to put our dry clothes. I like how many activities they do together at the hostel; if I would have stayed longer I would have loved to have done some activities with the other people staying at the hostel. I think the price was perfect and I got a lot more than if I would have stayed at a normal hotel and paid 200+ dollars for just one night. Also the staff was super sweet and helpful!!

Stayed in February 2025

Comfortable beds clean bathrooms

Very nice Staff giving great sightseeing recommendations and borrowing us gear. Free pancakes and coffee in the morning!

Stayed in February 2025

Long flight of stairs

Very clean wonderful coffee& pancakes in morning

Stayed in January 2025

Great location, friendly vibe, super clean

Stayed in January 2025

Location and staff.

Stayed in December 2024

It is one of the cleanest Hostels I've been to, also very comfortable rooms with private beds with curtains and private lockable storage facilities. Nice kitchen, big and very clean bathrooms. There are also nice events organized by the hostel

Stayed in January 2025

The price is insane considering it doesnt even offer ensuite but guessing it's about they are the only hostel in town so pretty much they determine what price they want to charge

Hostel facilities are great, dorm with curtains provide a lot privacy which is amazing, room size is big enough

Stayed in December 2024

Everything was good

Stayed in November 2024

Bit more cleanliness. There were cockroaches in the room.

Breakfast was good. The staff was really helpful. Location is near bus stop (walking distance)

Stayed in November 2024

Perfect for a quick one night stop- the complimentary pancakes and coffee in the morning were great! The staff was very helpful!

Stayed in November 2024

Nothing to put your wet staf after a hike under the rain or the beach. No hair dryer

Very nice share space, the atmosphere with the others and the staff.

Stayed in November 2024

Although the location was convenient, it's right there at downtown Hilo. Personally I am not a fan of downtown areas.

The decoration as a whole, the finish of the bathrooms, the bedrooms, the kitchen, everything looks really nice, with a good taste, new, and super clean. It does not feel like a hostel, it feels like a nice hotel, with the convenience of being a hostel.

Stayed in November 2024

Loved it!

Clean, well maintained and run, friendly staff.

Stayed in November 2024

Que no habían máquinas dispensadoras

El ambiente social

Stayed in October 2024

Saw a cocroach next to my bed at night.

Very friendly staff

Stayed in October 2024