The tipping culture and the prices are high, even for American

Everything was top quality with the accommodation. The food was good with a good choice for breakfast and two other options for dinner.

Stayed in April 2025

The staff is amazing and so friendly/helpful, it is easy to get everywhere, there's so much to do, and you can truly feel the Maui vibes and relax/recharge.

Stayed in March 2025

None

I loved how the beaches, shopping, and restaurants were all walking distance from the hotel.

Stayed in March 2025

The room cleaning was done only very late in the day, and the shampoo / conditioner was not refilled on time. Also, on the very busy days (new years eve week) all the restaurants were fully booked, leaving us with no options for dinning.

Great hotel structure, with large swimming pools for adults and kids, and with easy access to a great beach. The room was large enough to accomodate 4 people, and confortable.

Stayed in January 2025

I didn't like that one day the drinking water pipe broke and I didn't have water. It was very stressful not being able to take a bath after being at the beach all day or using the bathroom.

the location and how clean it is

Stayed in March 2025

No complaints

It was beautiful. All the amenities are very good. Additional attractions like the swan pond and the penguins were nice too. Staff were very helpful. The room was clean.

Stayed in February 2025

A bit of elevator noise, guests smoking and road traffic

Excellent service,staff, comfort of bedding and overall amenities like beach chairs. It was nice there is no other hotel on one side so it’s a bit quieter in the area

Stayed in February 2025

We booked a Mountain View room and got a golf Mountain View room. It was not a big issue , however it would have been nice to have the Mountain View

The property had multiple restaurants. We were able to try them all. Also the pool facilities and the beach front access was excellent. My son loved it.

Stayed in December 2024

Breakfast in the Swan Court was - although very beautiful - pricey and not good VFM.

Terrific room, very modern and nice. Room views to the mountains were amazing, even though we got room with supposedly "no view". Good location, Stuff was really nice. The hotel grounds are very beautiful and the pools. The Luau was fun.

Stayed in January 2025

The food was outrageously priced. No foam pillows available.

Very nice facility.

Stayed in January 2025

Family oriented, the resort i nailed

Stayed in January 2025

Nothing

Everything was perfect. Beyond expectation. Was worried about construction, but it was almost done and not a distraction at all. No machine noise. The resort is beautiful with the landscape and different animals (many parrots) on display, penguin feeding, swans. Pool for adults, kids, and pool slide was great Breakfast at hotel was delicious with many options. The restaurant was located near a waterfall. Highly recommend.

Stayed in December 2024

Greater choice in places to eat/types of food would be great COST is very high and very hard to understand, leaving me unsure of what I was going to pay other than "a lot", which is pretty stressful The breakfast was concerning: FAR TOO MANY PEOPLE for the arrangement you have, queueing up the stairs even at 6;30am - and then queuing for ages to get into the food room! I had a short time available due to work commitments so this was a problem for me and it just seemed ridiculous. Choice of food was okay but nowhere near as good as other buffet breakfasts at many resorts I've stayed at.

Stunning location and grounds Beautiful pools Having a shop on site for grocery & pharmacy items is really really helpful Good fitness centre for a hotel/resort

Stayed in October 2024

Nothing

Every thing

Stayed in September 2024

For every facility that you want to use from the hotel you need to pay. Even on the sofa near the pool they want $200 for few hours.

They helped us a lot, the stuff was very kind, The Japanese restaurant in the hotel is wow! And The view from the room is unbelievable

Stayed in September 2024

Renovations Big pool closed (but can use lovelypools next door at vacation club) Beach eroded Very narrow They are in process of rebuilding

Warm warm lovely ocean Beautiful lobby and view from room People who work there super nice and helpful Great service

Stayed in August 2024

They were doing renovations of a large portion of the pool area.

The lobby, restaurants, beach and access to the vacation club were top notch. Vacation club pools were great and the beach was just gorgeous. Maybe the best sunset Ive ever seen.

Stayed in August 2024

Price a little bit more than we get

Location

Stayed in August 2024

Nothing - and that's saying a lot. Wonderful.

The staff was fantastic which made the entire stay that much more enjoyable. The facilities were excellent (as has been the case each and every time we've stayed at the Hyatt Regency Maui).

Stayed in July 2024

They could have had some complimentary activities in the hotel.

The rooms are nice and comfortable. They have a lovely pool. The beach is a 2 min walk. The Whaler's Village is a 20 min walk and has some very good restaurants and shops.

Stayed in July 2024

nothing

It was a pleasure to stay at the Hyatt Hotel. We had a room with an ocean and mountain view and enjoyed the tranquility and sounds of the ocean tides. The room was clean, and the bed was comfortable. Breakfast was diverse and delicious, with many vegetarian options. The swimming pool is big enough, and despite reconstruction, my daughter preferred swimming in the pool, but I swam in the ocean and met a lot of turtles who like to swim in the shallow water.

Stayed in July 2024

A part of the pool is under construction and the noise was extremely annoying, very loud noise during the day, so if you are in the pool or even in the beach, you hear the construction noise. Also restaurants even though are very good, they could be a little expensive, especially the buffet breakfast.

A lot of things to do, very helpful staff, very clean, comfortable, nice room and view. A very nice welcoming, very good restaurants inside the hotel. A mall walkable distance.

Stayed in June 2024

Everything! Friendly staff great good choices pool clean spacious rooms!

Stayed in May 2024

Clean, close to beach - pools and great food - friendly awesome staff!!!

Stayed in May 2024