The rooms are dated and facilities in need of repair.

Cozy ski chalet with a great bar!

Stayed in March 2025

Clean property

Stayed in November 2024

No comment

No comment

Stayed in January 2025

A lot to do for adults and kids

Stayed in January 2025

When I booked, I received a text asking if I would like to pay extra for early check in, late check out or late late check out. This was very exciting knowing we weren't able to arrive to late evening Saturday night. I paid and chose for extra late check out only to find out on arrival it was not approved. Why would this ever be offered then? I had not even asked for it, it was offered to me. Very disappointing. We couldn't wait to make our way to the indoor outdoor hot tub after we got there about 8pm. Being that we were limited on time, we chose to walk to hot tub and order take out from the bistro. I spoke to the front desk several times trying to get through to the bistro. They would not answer the phone. The desk and pool attendant assured me if I left my name and number, they would call me back. We were also told they had a full menu until 10 pm. We spent 5 minutes in the hot tub and we were made to get out by security. They said it was overcrowded and not safe. Very disappointed again. Since we couldn't order food over the phone, we decided to just go change back into our clothes and head down to the bistro. We got there at 915. Stood at the desk for 15 minutes waiting to be acknowledged. At least 10 people looked right at us and never said a word. Finally to be seated about 935 and told they no longer were serving the menu just late night snack foods. Luckily we were able to find a nice bar/restaurant down the street we will stick to from now on.

We love the warm welcoming feel of the hotel, the beds are very comfortable. The loft room is fun for the family

Stayed in January 2025

When we arrived we did not receive the room we reserved through booking dot com. We were told that booking was not allowed to reserve suites. Also we currently have a pending charge on our credit card of $331.36!

Great location, restaurants, skiing

Stayed in December 2024

We had some very noisy neighbors the second night (overall I think the walls are pretty thin but these people were running and screaming in the halls at 430am) and the first night the fire alarm briefly went off which made it hard to go back to sleep but glad it wasn't anything serious. The bathroom door was difficult to open and close as it would catch on the floor. Otherwise everything was great!

We always love the cozy atmosphere there and our son loves the pool and play area.

Stayed in November 2024

it was stated that there was going to be a car show with the fall festival on the weekend of the 10/19 and that did not happen!

Stayed in October 2024

They are a cashless resort! I wont be returning.

Hotel was clean. This was my second time here, last trip was in 2020. Now they are a cashless resort! I wont be returning for that reason.

Stayed in October 2024

Rooms seemed outdated, bathroom was very small. Did not like that the outside door entering hallways was not locked at all times! No key card needed to enter, big security issue for us. TV down stairs didn't work.

off peak hours so it was quiet, pool area was nice.

Stayed in October 2024

The workout room and pool hours are limited.

There is a lot to do there. It's a beautiful setting. No issues with room.

Stayed in October 2024

It was a bit odd and sad that there were not much people and almost no othere guests here. I traveld in the off season tough. Room could have been a bit cleaner.

Very big Resort. Everything was open and well maintaind. Staff was super friendly and did an excellent job. Very remote but beautifull and quiet place. Very enjoye my stay here and can highly recommend it.

Stayed in September 2024

The fact our room was unable to get any darker due to the shades in place was a terrible, bright, aggressive way to wake in the morning. Also there was no way to control the temperature in the room except a fan that wasn’t on tight enough and would make a loud awful noise every turn. We also missed out on a massage due to the lack of personnel which in all reality is why we originally chose this place for our romantic getaway… though we made the best fun from the other accommodations!

Love the location, the decor, the pool/hot tub, the mini golf, the style of the room and the comfort of the bed.

Stayed in August 2024

Housekeeping only removed used towels and emptied trash once, no cleaning service done or towel replenishment

Stayed in August 2024

You can hear noise from the room above when people walk heavy footed. The room had ear plugs available for use. I used them and slept well.

The dining room menu and meals were fantastic

Stayed in August 2024

Food was a little pricey

The amount of activities to do, the pools, the cozy beds!

Stayed in August 2024

Location of hotel. Room was clean & checkin/checkout was quick.

Stayed in July 2024

Lunch time dining during the week was almost nonexistent. But that did allow us to travel to nearby by Clymer to experience the Dutch Village and Pine Junction restaurants that were great for different reasons.

The property itself is a little dated but the value is exceptional. The friendliness of the staff and the amenities were perfect. I would highly recommend this for families or for a romantic getaway.

Stayed in July 2024

I think the chair lift should be open at night! It would be pretty to see the stars

The property was beautiful!

Stayed in July 2024

Price

Location good

Stayed in July 2024

There are a lot of stairs at the inn! It’s such a large space and elevators wouldn’t be practical, so wear your comfy shoes! It wasn’t a dealbreaker for us, but I think people should know there will be many stairs to get to the pool complex.

Everyone loved the outdoor pool, especially the water slide! It was nice having different options for meals-the cafe has good coffee and a very nice employee helped us each morning-she was so friendly!

Stayed in July 2024

This hotel is dated and it needs renovations.

Very nice surroundings and the size of the room was very appropriate.

Stayed in June 2024

Needs elevators.

Pool was great.

Stayed in July 2024

Once you get inside, you can tell it’s been around a while. You can still see the original vision, but everything feels just a little tired. My room was sparse. There was a nice sitting area, but no coffee table or side table for the couch or chair, so the only place to eat or sit a drink comfortably was at the desk, which is next to the tv, so not ideal. The water in my tub ran brown for a while before it was clear, so I was afraid to take a bath, wasn’t thrilled to take a shower. Probably just hadn’t been used in a while, but still…

It is summer time, so the area was very green and quiet. Very pretty from the outside. The pool and spa area are nice.

Stayed in June 2024