Easy access to the hills

Stayed in January 2025

Immediately welcoming staff who upgraded our room made our experience wonderful Our room was convenient and spacious

Stayed in January 2025

It was very loud above us it was ridiculous !!!!

Food was good and the kids enjoyed tubing

Stayed in January 2025

all good.

we had an excellent breakfast in the hotel. And they made a special latte for me. Kiddos to the chef for our Christmas Eve dinner (surf/turf). Brisket burgers the next day were Amazing and Unique. We had a great time.

Stayed in December 2024

Nothing

Everything

Stayed in October 2024

The front desk staff were all helpful and friendly, which was good because the spa wasn't open to shop at or make an appointment, and the front desk had no idea that there were different hours due to construction. I also had to get the front desk to go to the kitchen to place a food order, which was less than expectations when the food arrived. For a non smoking facility there were ppl smoking everywhere as well as cigars and cigarette boxes in every garbage can. The inn was very warm everwhere except one hallway…

The front desk staff was friendly. Upon exploration of the entire resort it has possibilities if you come in winter or during events, especially if you rent a house

Stayed in August 2024

Great time lounging in the pool followed by fire pit and live music at the Grill then followed by more live music in the lounge

Stayed in September 2024

We kept receiving conflicting information from staff. When we checked in we were told the hotel was now cash free but we could charge everything to the room and pay in cash at the front desk before checking out. We are Canadian so brought cash to avoid extra fees charged to our credit card. When we went to pay, a different staff member said we weren't allowed to pay in cash. It was frustrating and they didn't seem to care that we were told differently. The manager made an exception to take our cash but the rule seemed odd since you can pay cash to get a card to use on site. I didn't understand why cash for that was ok but not to pay our balance off. Another time we went to the restaurant to order a pizza to go. The server asked if they wanted us to bring the pizza to our room for us. I asked if there was any additional charge for this and was told no, so we agreed to it. When the pizza arrived there was $11 in extra fees charged. When I asked why there were extra fees the manager advised there is a room service charge and a mandatory gratuity fee of 18%. We asked if they could remove this since we were told conflicting info. They said they would check but nothing was done. Another time I went to the pool and the person who checked us in took our pool passes. When I asked later how to get the passes back, I was told they were gone and the rep shouldn't have kept them. I would have to go to the front desk to get more. Since it was their error I found it odd they were making us go to the front desk rather than offering to do this for us. We also saw the lifeguards fighting with each other which was awkward. So a few frustrating experiences but overall the stay was ok. The pool was the main event. We would return for that alone.

We love the pool and restaurants on site!

Stayed in August 2024

They had great activities at the pool and I loved the area where you could sit around the fire

Much to do. A really good mix of activities

Stayed in August 2024

No elevators in our section.

Majestic building. Very large bedroom. Very quiet. Staff so gracious and helpful! Pools beautiful.

Stayed in August 2024

Nothing all was good

Over all was very nice stay

Stayed in August 2024

Sand on the floor of the restroom, and the tub faucet was all jacked up

On site activities

Stayed in July 2024

The steps. To get to the room with all the luggage was a challenge. Also to get to the pool there are alot of steps. They are a cashless facility and I dont think thats legal. The entire facility needs updated.

The beds were comfortable and the shower had good water pressure. The ice machine was close and there was a laundry room. The pool was nice

Stayed in July 2024

Nothing the property was amazing

Gorgeous place I will be coming back in July for my anniversary

Stayed in May 2024

No elevators

It was beautiful

Stayed in April 2024

The restaurant was terrible. Like public areas of the hotel, it's not been updated from the 1970s. The restaurant could work with this and really go with it as a theme. Instead, it just was shabby. We went for the eclipse. $600 for one night. Checked the prices for any other time near then...$85. Sigh.

I'm not sure. It was just a bizarre experience. The room was luckily quiet but why are earplugs provided beside the bed?

Stayed in April 2024

Just because there wasn’t many people staying at the hotel, the restaurants inside the facility were closed. There was no rugs for shoes so the whole place got dirty from going outside. We did not have day over service at all and we were there for 2 nights. $230 for a room for 2 nights and there was only bagels and coffee for breakfast available. We were super excited to get there then was instantly let down when we realized all of those things.

I liked the fact that everything was easy to find.

Stayed in April 2024

It is in sore need of repair: rotting window frames, roof in need of replacement, room lamps missing finials to keep lamp shade secured, our room deadbolt lock didn’t work, the Bistro 210 sign has grammar error “alot” rather than “a lot”, no elevators!

Location and eclipse events

Stayed in April 2024

Beautiful place to stay!

Stayed in February 2024

Beautiful hotel with a fantastic restaurant/bar. Food was excellent and the atmosphere was unsurpassed. We loved everything about this place! Thank you. We will be back!

Stayed in February 2024

Everything in the room needs updated

Beautiful lobby

Stayed in December 2023

No elevator

Stayed in November 2023

Nothing

Staff was friendly and pool was great

Stayed in August 2023

Food choices were limited.

So accommodating. The room was large and comfortable with microwave and frig.

Stayed in August 2023

The room smelled and the drapes to block the sun didn’t work

Stayed in August 2023