Reviews of INNSiDE by Meliá New York Nomad This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
132 West 27th Street, Chelsea, New York, NY 10001, United States
#108 of 431 hotels in New York
Guests' ChoiceReview Score
Based on 701 hotel reviews
8.4Score breakdown
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Cleanliness
8.8
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Comfort
8.9
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Location
9.1
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Facilities
8.7
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Staff
8.9
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Value for money
7.9
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Free Wifi
8.6
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Reviewed: March 31, 2025
Yehonatan
Israel2 Reviews9.0“Overall - great hotel, great staff, lovely room, excellent location.”- • Business trip
- • Solo traveler
- • The INNSiDE Room - Queen
- • Stayed 5 nights
- • Submitted from a mobile device
I think the gym should be bigger and more equipped, and a late check in option would have been a great option if was free, the hotel was not crowded and all I needed was 3 additional hours.
Location is great, the bar is lovely and makes decent cocktails, staff were super nice.
Stayed in March 2025
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Reviewed: March 25, 2025
Natalie
United States2 Reviews9.0“Comfortable and roomie”- • Leisure trip
- • Family with young children
- • The Family Loft
- • Stayed 3 nights
- • Submitted from a mobile device
There was nothing really I didn’t like about it
I love that the room was roomie. We got the family loft and it was perfect.
Stayed in March 2025
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Reviewed: March 10, 2025
Jean
United States23 Reviews5 helpful votes9.0“Nice stay for a quick visit!”- • Leisure trip
- • Couple
- • The INNSiDE Room - Queen
- • Stayed 1 night
- • Submitted from a mobile device
Restaurant/bar closes early.
Fun and modern decor. Friendly staff!
Stayed in March 2025
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Reviewed: March 6, 2025
Pierre
Hong Kong40 Reviews7 helpful votes7.0“Pretty good”- • Business trip
- • Solo traveler
- • The INNSiDE Room - Queen
- • Stayed 6 nights
- • Submitted from a mobile device
Uneven staff service in restaurant Elevator wait
Location
Stayed in March 2025
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Reviewed: February 28, 2025
Eric
Canada12 Reviews1 helpful vote9.0“Good overall value.”- • Leisure trip
- • Couple
- • The INNSiDE Room - King
- • Stayed 3 nights
- • Submitted from a mobile device
Lobby was a bit small.
Well situated and clean.
Stayed in December 2024
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Reviewed: February 25, 2025
Wilfred
United States33 Reviews4 helpful votes9.0“Fantastic hotel in Chelsea”- • Leisure trip
- • Couple
- • The INNSiDE Room - Doubles
- • Stayed 3 nights
- • Submitted from a mobile device
Great location. Friendly staff. Centrally located. Easy walk to High Line, Broadway and other attractions. Walking distance to some of the most fabulous restaurants Chelsea has to offer. Large windows which let in lots of light even in the winter.
Stayed in February 2025
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Reviewed: February 23, 2025
Erin
United States14 Reviews4 helpful votes8.0“The hotel room was comfortable and quiet and we had everything we needed.everything was fresh and clean upon arrival and”- • Leisure trip
- • Family with young children
- • The INNSiDE Room - Doubles
- • Stayed 2 nights
- • Submitted from a mobile device
Check in was quick but our room wasn’t ready and We waited over an hour. Check out was a bit slow. Would prefer ‘quick’ check out done either in the room or remotely.
Modern and clean decor. Rooms were comfortable and quiet. The drinks in the fridge were very nice and having an umbrella to use was also great since it rained during our stay. The hotel bar and restaurant was very good- great cocktails and excellent service.
Stayed in February 2025
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Reviewed: January 31, 2025
Dunn
United States1 review9.0Wonderful- • Leisure trip
- • Group
- • The Townhouse Suite with Terrace
- • Stayed 1 night
- • Submitted from a mobile device
Wish I could have stayed longer.
Location was great. Room was plenty big for four people.
Stayed in January 2025
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Reviewed: January 28, 2025
Maureen
United Kingdom9 Reviews1 helpful vote8.0“Lovely stay - felt safe and comfortable”- • Leisure trip
- • Family with young children
- • The INNSiDE Room - Doubles
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing
Location was great. Hotel was clean, room was warm and comfortable
Stayed in November 2024
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Reviewed: January 28, 2025
Kathryn
United States17 Reviews4 helpful votes9.0“Central, unexpected details in the room.”- • Leisure trip
- • Solo traveler
- • The INNSiDE Room - Queen
- • Stayed 1 night
- • Submitted from a mobile device
Faultless at this price point.
Loved the little touches-complimentary juice and water in the room, an umbrella in case it rained, heaps of towels, string pressure in the shower, a retro touch to the rooms; a teal blue dial phone, stylish product for sale at reception ( mugs, tea shirts, expresso cups), a great restaurant, a generous lobby with a comfortable waiting area, polite and well informed staff, an outside drinks terrace in the summer, and lots of little Instagram moments. This hotel is very good value for money—an elevated stay at a great price point. I come to the city seven or eight times a year, and always try different hotels. If you love to discover new areas, this is a space for you. This will become a favorite. It’s eight mins (if that) from Penn Station, walking distance EVERYWHERE! The Flat Iron area just around the corner, all amenities close by. Oh, and an extra bonus is that check out is at noon. Great space for working if you need, and high speed internet. Stylish, extremely clean, central if you like to discover and walk the city, and only one block from the subway. I’ll be back.
Stayed in January 2025
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Reviewed: January 24, 2025
Tomas
Czech Republic69 Reviews23 helpful votes9.0“Very nice hotel on Manhattan!”- • Leisure trip
- • Group
- • The INNSiDE Room - Doubles
- • Stayed 5 nights
- Rooms should be renovated in the future - Rooms should be more spacy, but i understand that NY, Manhattan
- Location is outstanding, just near the Madison Square Garden, lot of pubs nearby, subway nearby.... - I love the breakfast in Lobby restaurant and the bar in the evening - Staff was nice
Stayed in January 2025
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Reviewed: January 13, 2025
Judy
United States5 Reviews9.0“Great!”- • Leisure trip
- • Family with young children
- • The INNSiDE Room - Doubles
- • Stayed 2 nights
- • Submitted from a mobile device
When in bathroom, the frosted glass lights up the hotel room especially annoying in middle of night.
Staff, restaurant, gym, free water
Stayed in January 2025
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Reviewed: January 3, 2025
Sarah
United Kingdom10 Reviews9.0“An excellent pit stop for our New York trip”- • Leisure trip
- • Couple
- • The INNSiDE Room - Queen
- • Stayed 1 night
Great location, comfortable and great value for money.
Stayed in December 2024
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Reviewed: January 3, 2025
Rhea
United Kingdom5 Reviews1 helpful vote7.0“Ok but would not return or recommend. The staff were amazing!”- • Leisure trip
- • Couple
- • The INNSiDE Room - King - City View
- • Stayed 4 nights
- • Submitted from a mobile device
Breakfast - there are various menus depending on who you are. We had days where we couldn’t be seated as air stewards seem to take priority. The food wasn’t great quality (maybe due to the menu we were on). The hotel was very expensive for what it was.
It was clean and the reception staff were really friendly and helpful Room was comfortable however paid extra for a city view and in our first room we were looking at a property opposite. I asked to move and we did get a partial view in the second property.
Stayed in December 2024
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Reviewed: January 3, 2025
Ian
Ireland1 review8.0“Very good NY hotel. Family loft was great for two adults and two teens - spacious”- • Leisure trip
- • Family with young children
- • The Family Loft - City View
- • Stayed 4 nights
Service in the Wilson was patchy - especially at busy breakfast times
Spacious rooms, central location, clean, stylish hotel
Stayed in January 2025
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Reviewed: January 1, 2025
Tal
United States5 Reviews3 helpful votes8.0“Other than the beds it is a great hotel”- • Leisure trip
- • Family with young children
- • The INNSiDE Room - Doubles
- • Stayed 2 nights
- • Submitted from a mobile device
The mattresses were terrible
Clean modern room
Stayed in December 2024
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Reviewed: January 1, 2025
Helen
United Kingdom10 Reviews4 helpful votes7.0Good- • Leisure trip
- • Couple
- • The INNSiDE Room - Queen
- • Stayed 6 nights
- • Submitted from a mobile device
The main thing was the lighting in the room, wasn't great as no ceiling lights which made things difficult - bedside lights didn't really make a difference due to their positioning and strength. The towels were slightly on the small size and we are average size. This was both large and small towels - couldn't even use hand towel for hair for example.
Location was great - being a walk away from Times Square so not in the crazy busy area but with lots of nice bars and restaurants close by. Daily top up of drinks (water and soda) in mini fridge
Stayed in December 2024
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Reviewed: December 23, 2024
Chris
United Kingdom1 review8.0“Had a great time in INNSiDE!”- • Leisure trip
- • Group
- • The INNSiDE Room - Doubles - City View
- • Stayed 5 nights
- • Submitted from a mobile device
Waiting for the lifts.
Comfy beds, nice showers, one of the rooms had a great view of downtown/ freedom tower.
Stayed in December 2024
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Reviewed: December 20, 2024
Cassandra
United Kingdom6 Reviews9.0“Great comfortable stay at Innside by Melia”- • Leisure trip
- • Couple
- • The INNSiDE Room - King
- • Stayed 1 night
no complaints.
Great location, lovely hotel with a nice bar. Room was a great size for NY and bed was very comfy. Would stay again for sure.
Stayed in November 2024
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Reviewed: December 11, 2024
Nick
United Kingdom16 Reviews2 helpful votes7.0“Great location but not great bedrooms. Better available for less”- • Leisure trip
- • Family with young children
- • The INNSiDE Room - Doubles
- • Stayed 5 nights
- • Submitted from a mobile device
Rooms are not finished to a high standard, we’re very small for 3 people and front of house staff (some) were rude
Location was great. The reception and restaurant areas are finished to a high standard
Stayed in October 2024
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Reviewed: December 10, 2024
Marissa
Canada1 review8.0“Nice place to stay!”- • Leisure trip
- • Group
- • The INNSiDE Room - King
- • Stayed 4 nights
- • Submitted from a mobile device
Shower could have been cleaner upon arrival.
Good location, and they were able to accommodate us last minute. Nice lobby
Stayed in December 2024
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Reviewed: December 3, 2024
Noelle
United States4 Reviews1 helpful vote8.0“Great first trip to NYC with my boyfriend! We had a blast!”- • Leisure trip
- • Couple
- • The INNSiDE Room - King
- • Stayed 2 nights
The shower head leaked and flooded my makeup bag, hair dryer and towels. There was also a dripping sound all night that came from the pipe in the mirror behind the bathroom. The beds could also be a little plusher but that's personal preference. Also parking was pretty expensive even with the sticker.
The hotel staff was so amazing and accommodating. The hotel had a wonderful smell throughout and the rooms were good. The location was pretty central to a lot of the areas we wanted to explore. The hotel also held our suitcase after we checked out so we could walk around the city for the morning.
Stayed in November 2024
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Reviewed: November 27, 2024
Morsen
United States1 review1 helpful vote7.0“comfortable”- • Leisure trip
- • Couple
- • The INNSiDE Room - King - City View
- • Stayed 1 night
wifi
room
Stayed in November 2024
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Reviewed: November 25, 2024
Luiz
Brazil65 Reviews3 helpful votes9.0“Good value”- • Leisure trip
- • Couple
- • The INNSiDE Room - Doubles
- • Stayed 6 nights
- • Submitted from a mobile device
Nice place to stay near metro station and good location
Stayed in November 2024
