No Mikrowave in tbe room Soap wasn't provided in the seonnd day

Breakfast

Stayed in October 2023

Very nice and comfortable stay. The staff was super friendly and helpful. Thank you 🙂

Stayed in September 2023

From the very entrance to the hotel, you can smell the dirt, as if no one had ever cleaned there. Since we arrived late, we didn't have the energy to find something better. We asked to cancel the reservation for the second night, and the lady at the reception with attitude said, "We don't do that here". Since she wasn't helpful, I sent a request through the booking app, and they never responded. The room was dark, stinky and dirty. We found a dirty towel hanging on the door with a makeup stain and many little trash on the floor. There was disgusting mold everywhere in the shower. I don't know when they built this building and what material they used, but I could hear every conversation outside the walls. We wanted to rest there for a while, but it was impossible because there were lots of children running and screaming in the halls and none of the staff cared about it. After seeing the room, bathroom and ice machine in the hall full of mold in this place I wasn't interested in breakfast at all! If you want to save yourself stress and money, don't go there!

Only the location of the hotel was attractive, nothing else.

Stayed in September 2023

ALERT!!!! Stay away!!!! Restroom door lock was not working. When I complain about this issue (15 mins after I got the keys) they are not ready to change/fix it. According to owner of this hotel, if you are staying with family, you don't need lock for your restrooms. You can do your business with restroom door open. Also, They are not ready to change the room. No refunds, no room exchange. Some of the wall outlets were not working. When I complaint about the issue, The response goes like this "if you want all these outlet to work, you should stay in 5 star hotel. NOT here!". One of the bed sheets has blood stains. Breakfast doesn't have many options. Only Bread, Muffins, Cinnamon roll, Waffle, Cereals, Yogurt, Coffee, Juices. Gentleman at the reception is trying to address the concerns. But the other person is showing attitude and insulting the customer.

Room is spacious and can accomodate 4 adults and 2 kids (in my case). Location is great. parking is available.

Stayed in September 2023

All good

Nice hotel and staff are very good

Stayed in September 2023

I think a better breakfast would be a huge plus but they may not have the facilities for that.

Stayed in August 2023

We asked for extra blankets but we could not get. The drinking water filter was not working, the tea making equipment was not working.

The rooms were cleaned enough.

Stayed in September 2023

No fridge

Ease to visit Niagara falls And staff

Stayed in September 2023

Room I stayed in smelled of urine . Nothing a little febrezee couldnt fix , but it lingered. It was dusty in some areas like window curtains, and lamps .

Location was perfect, it was 9min from Niagara Falls. The free breakfast was fair, it was a basic breakfast that consist of waffles, yogurt, toasted bread, juice, or coffee. Bathroom was clean that was a plus . Property had a lot of parking available. It was near restaurants and shopping centers about 12-15min out .

Stayed in September 2023

Pathetic experience. Poor management and staff and making fool of people on name of complementary Breakfast .Overall avoid this hotel if anyone planning to go there.

Stayed in September 2023

Room and amenities very poorly maintained .. shower dirty

Nothing

Stayed in September 2023

I didn't sleep at all nothing to like about it at all it stunk it was loud not good.

Nothing but it was there , door slammed all night it was a hall way door around 10 am they Proped the door open . So they just walked back and fourth on purpose to make us leave and not sleep well at all .

Stayed in September 2023

Nothing

I liked everything

Stayed in August 2023

Had enough space for parking

The room was not very clean and window curtains were almost rotten state

Stayed in August 2023

Couldn’t find anything

Budget friendly, meet all expectations. Value for money.

Stayed in July 2023

The plug I used for my phone charger was not great it was a little big so my charger was not connected correctly and my phone didn't charge all night. But I found one that worked and was able to charge it enough before I had to leave

It was clean and comfortable. I didn't need staff much but when I did they were very friendly,helpful and greeted me very nicely. The breakfast was good too they even have a waffle iron so you can make waffles.

Stayed in August 2023

Paper thin walls people above us ran back and forth sounded like… house keeping walked in our room without knocking and our tv didn’t work

Close to the falls

Stayed in August 2023

Food and Room clean

all together it is nice

Stayed in August 2023

I did not like the moldy shower, dirty curtains, wall paper, and dirty baseboards.

The shower had mold in it. The curtains, wall, and baseboards were extremally dirty. The only thing that was clean was the towels and sheets. The breakfast was clean and had a great variety of foods such as toast, muffins, waffles, cereal, apples, oranges, milk, juices, and coffee.

Stayed in August 2023

Can’t think of a thing.

Excellent Hotel . Very large room. Separate room for shower and toilet . Very clean . Easy to find . It was about $270 less then hotels at Niagara Falls. Owners were on property and friendly. Free continental breakfast.

Stayed in August 2023

Almost Everything. Bathroom has black mold, bathroom door didn't lock, no microwave in room, no coffee machine in room. Staff was rude. Coffee in breakfast was bad. Juices, fruits and bread were also not good.

Nothing. Bathroom has black mold, bathroom door didn't lock, no microwave in room, no coffee machine in room. Staff was not welcoming and had don't care attitude. Coffee in breakfast was bad. Juices, fruits and bread were also not good.

Stayed in August 2023

Only sweet food.

Stayed in August 2023

The water in the bathtub stayed while showering. Breakfast sucked all carbs. ( bread, sweet buns, yogurts, oatmeal) for someone who has to watch their sugar intake is really difficult. I skipped breakfast. I wish there woul be coffee/tea access all day not only during breakfast.

Room was fairly clean.

Stayed in July 2023

The fridge was dirty and warm, there was mold growing in the shower, the drain for the shower did not drain so you ended up standing in a pool of your own dirty water.

Nothing

Stayed in August 2023

Service

Location

Stayed in June 2023