701 North Beachview Drive, Jekyll Island, GA 31527, United States
#14 of 16 hotels in Jekyll Island
Guests' ChoiceBased on 718 hotel reviews
7.6Cleanliness
8.0
Comfort
7.9
Location
9.0
Facilities
7.6
Staff
8.2
Value for money
7.2
Free Wifi
6.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 19, 2023
Fran
United StatesClose to the beach
Stayed in September 2023
Reviewed: September 18, 2023
Leanne
United StatesIt would have been nice to have had a complimentary breakfast or at least coffee offered. The Kuerig in the room didn’t work. Nice to have the restaurant so close, but it would have been better to have complimentary coffee.
Our AC was not working in our room. I called the front office and maintenance came within minutes. They determined there was a problem and we were moved to another room immediately. Staff was so helpful and pleasant. Loved the facility and location…so close to the beach, beautiful grounds, relaxing fire at night and a delicious restaurant on site.
Stayed in September 2023
Reviewed: September 9, 2023
Darnise
United StatesPillows. Take your own.
Stayed in August 2023
Reviewed: September 8, 2023
Jill
United StatesBreakfast, the pool is brown or at least it is dark because it was painted dark. Kids nor parents liked swimming in it- creepy. We like blue pools
I didn’t get a breakfast- was not free!
Stayed in September 2023
Reviewed: September 6, 2023
Cassandra
United StatesBeds uncomfortable room never cleaned pool and whirlpool were very dirty. Most of the lights were out on building and sidewalk. Had to ask for towels. Could be a beautiful place if maintance and repairs were done. Also toilet wouldn’t flush had a bad valve
Breakfast was good
Stayed in September 2023
Reviewed: September 5, 2023
Scheuer
United StatesI would have enjoyed it if the Bar near the pool stayed open in the evening hours. After our.kids.went to sleep, it could have been. A great place to socialize with other people. Not sure why it closed so early...also. it would be great to have a coffee option in the bar menu.
I loved the pet policy and the open grass areas near the room. One issue it the spikes that hide in the grass. Need to figure out how you make sure the grass if clean of them...
Stayed in September 2023
Reviewed: August 21, 2023
Guilherme
United StatesRoom is old. Carpet, appliances, bathroom, furniture, sheets, everything pretty old - feels like it needs a really good revamp, cleaning and updating.
The first floor rooms have a backdoor with direct access to the garden, pool, and beach. It's literally a 90 second walk to the beach. You can't get more convenient than that.
Stayed in June 2023
Reviewed: August 21, 2023
Karen
United StatesTrash scattered about grounds which is a shame as the grounds are pretty. Kiddie pool out of service entire stay. Pet in room and the one day we took our dog with us for a day trip nobody cleaned the room. The pet fee for each day is also alittle steep.
Bed and pillows comfortable. Location was great. Handicap beach access wonderful. Pet friendly was main reason we chose this site.
Stayed in August 2023
Reviewed: August 8, 2023
Willard
United StatesEvery time we went to the front desk there was no one in sight. We ended up just standing there until someone noticed us or randomly came out from the back. Also the lights along the path needed fixing. Many were out and it made it difficult for walking at night on the paths.
Beautiful pool area. Room clean and comfortable….price less than most on Island a good value for your money.
Stayed in August 2023
Reviewed: August 7, 2023
James
United StatesWhen I booked the room, it said it was on the bottom floor, but it wasn't. It said breakfast was included. But the hotel would only give us 2 breakfast tickets and we had to pay $24 a day for both of the kids to eat. I thought the refrigerator was gonna be bigger. Microwave turntable didn't work. I didn't like they turned the fireplace outside off at 10. The beds weren't that comfortable. Our deck door didn't want to shut. My husband ended up fixing the door for them. The Kids pool was out of order.
I like the turtle nest . The beach isn't overcrowded. We enjoy going to Driftwood Beach and rhw pier.
Stayed in August 2023
Reviewed: August 7, 2023
Alexander
United StatesThe two white women upon check-in, didn't believe I paid for breakfast even though I did online. They simply told me to call Booking.com for a refund. They could have simply believed me because they believed the other customer after me with a similar problem who was white. (I watched the entire exchange from the side, as I attempted to call Booking.com.) However, they didn't even care to look into the matter further or simply believe me. That exchange, while politely executed, took me at least twenty extra minutes to check in and, frankly, was embarrassing. I left feeling discriminated against. Not a pleasant start to my vacation. Later, when I discovered that all they had to do was literally write my room number on a paper card for breakfast, I was even more disappointed. I didn't ask for an act of Congress and I certainly wasn't requesting an upgraded room, even though my room wasn't pristine. (I found a bug near my bed, but figured it probably wondered in...) To put it bluntly, those white women were politely racist.
The person (with long hair and beard) during my checkout was exceptionally nice and helpful. They offered me the breakfast pass that I paid for, without question. And, they apologized for the treatment I received during check-in even though they were not present when the issue happened. Very professional and welcoming.
Stayed in August 2023
Reviewed: August 3, 2023
William
United StatesRoom decor needs updating.
Loved the beachside view.
Stayed in May 2023
Reviewed: July 31, 2023
Laura
United StatesThe hotel could use some upkeeping. Plants blocking walkways, Adirondack chairs dirty, not enough beach towels, outdoor showers from beach are all broken and rooms are clean but need updating.
The property was right on the beach. Convenient to great restaurants. Pool bar/grill was excellent. Staff were very friendly and helpful. Breakfast included was definitely a bonus.
Stayed in July 2023
Reviewed: July 21, 2023
Shae
United StatesThe pool side bar was not open at all, the hotel was under going renovations. They need to tune up their bike rentals.
Wonderful pet friendly ocean front hotel, one of my favorite places I’ve stayed, so much we opted to stay another night because we did not want to leave. Had a minor issue with our room the first night but they happily moved us the next day.
Stayed in July 2023
Reviewed: July 17, 2023
Scott
United StatesRoom was disappointing. Dark and dingy. Bathroom wasn't super clean.
Beach was beautiful, pool was nice. The bed and pillows were clean and comfortable.
Stayed in July 2023
Reviewed: July 17, 2023
Cheryl
United StatesThe air conditioner didn’t seem to work as well at night but was very cold during the hot day which was unusually backwards, but the AC did work ! The toilet had a problem flushing once or twice.
The room we had was right near the walkway to the Beach. The beds are very comfortable and the rooms are nice. The landscaping was done. They must be finished with renovations because it looks very nice there despite the bad reviews I read about it being run down.
Stayed in July 2023
Reviewed: July 14, 2023
Karen
United StatesDated. But it looks like they are starting renovations.
Location. Pool and grounds. Easy access to beach.
Stayed in July 2023
Reviewed: July 12, 2023
Lalenia
United StatesThe room is was small and needed a bigger refrigerator
Location
Stayed in May 2023
Reviewed: July 10, 2023
Jeff
United StatesRenovations
Location
Stayed in June 2023
Reviewed: July 9, 2023
Lisa
United StatesShrubbery is too overgrown. Needs trimmed. Did not agree with large daily resort fee.
Beach
Stayed in July 2023
Reviewed: July 7, 2023
Tammy
United StatesRooms needed to be updated. The desk in my room was nasty- looked like the lamp bases had deteriorated and was falling a part leaving a nasty black mess around it. I cleaned it up, but the lamp needs replacing.
The location and it being only 2 floors.
Stayed in July 2023
Reviewed: July 6, 2023
Heather
United StatesThe pool was a little run down. The bar has limited food...not like the Internet pictures would have you believe and the drinks were expensive and underpoured.
It was a little run down. The pictures made it look like a bit nicer of a facility. But it was a pleasant stay
Stayed in July 2023
Reviewed: June 30, 2023
Melissa
United StatesYou could hear the people above us too clearly. The toilet only flushed every other flush and when I told the receptionist at check out, she clearly was disinterested. I understand that they are short staffed but it's simple fixes that keep people coming back or not.
The location is why we always choose to stay here. Beachfront has an excellent view.
Stayed in June 2023
Reviewed: June 28, 2023
Pierce
United Statesnothing
Great view
Stayed in June 2023
Reviewed: June 27, 2023
Bill
United StatesNot us Booking.com. Admittedly cumputer challanged and tried to make reservations via cell phone. Did not realize and should have called hotel direct. Thought had booked seaside and got parking lot view.
Check in and location went well, as well as State of Georgia upgrades to island.
Stayed in June 2023
Terrebonne, Canada
Chia, Italy
Genoa, Italy
Athens, Greece
Milton Keynes, UK
Bodrum City, Turkey
Budapest, Hungary
Kalamaki, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content