The cleanliness was not up to par. The bathtub would not drain and the coffeemaker did not work.

The location and check in process was simple.

Stayed in July 2023

Beds were a little uncomfortable.

Nice location. Easy to get to

Stayed in June 2023

The cabin I stayed in seemed very dark. It was dirty outside in the front and back porch. No indoor pool my grand kids were very disappointed being it was spring break and cold outside

I love staying there. The quietness. The privacy is nice. Not to far from town

Stayed in April 2023

room was outdated and broken hair dryer just hanging by a nail, not very clean or welcoming or appealing when open the door to room

Location good

Stayed in March 2023

I was relocated by Booking.com to this location. I had no intention to stay at this location. did not want my adult children to stay in bunk beds. The whole experience not great. Had to stay in a room over the ticket area of a ski resort on off peak. Beds were not comfortable.

location to reason that I was in the area

Stayed in October 2022

The check-in instructions did not say where the "front desk" was, abs I spent an extra 20 minutes driving and walking around looking for it. When I brought this to staff's attention on the phone, they were dismissive. And the bathroom of the room def showed its age!

The room was clean and comfortable, and a good value (it was of- season) for the area.

Stayed in September 2022

The restaurant on-site leaves much to be desired

No breakfast included

Stayed in August 2022

Toilet rocked when sitting on it. Window cases were rotting and peeling paint. Room hallway smelled of pool chlorine.

Had lots of activities (which we didn't use as it was only an overnight stop)

Stayed in September 2022

It is run down and needs updating

The size of the room and the location

Stayed in August 2022

Text system for services needs work. Got immediate response when texting about 8:30am that bedroom light was not working. Assured it would be fixed even if we were out. Return to room about 4. PM, was not fixed. Texted again and it seemed like they weren’t aware of problem. We finally fixed out ourselves. Mattress on room 420 needs to be replaced. It’s broken down on the sides. Had to sleep I. The middle to be comfortable. One motel size bar of soap in room with 2 adults and 2 bathroom sinks (plus kitchenette sink). A list of services on the kitchenette wall said all overnight guests receive daily maid ser, so I left a note (with tip) requesting more soap. Of course, when we returned to the room, no service, my request still on counter. When I texted to ask why no service, and ask for soap, I was told they did not provide daily maid service. So why does the list in the kitchen say it is provided? At 9:30 pm, someone delivered a trash bag with extra soap and other bath items that I did not ask for. This was about 5 hours after the text. Carpets in all public areas and hallways is stained and unattractive. Not a good public look.

The General Store was great. Ate one meal at the pub and food was good. Staff we interacted with directly were friendly and helpful.

Stayed in August 2022

The suite was pretty dirty when we got there. Someone's old towel was still on the door. The floor had not been properly vacuumed - I could feel the dirt and grit. We were not provided sheets and pillowcases for the sofa bed so had to request those. It was pretty clear that their housekeeping & maintenance is pretty bad right now. Turns out - they don't provide housekeeping services during your stay anymore "due to covid". However, the sign inside the suite door still says that housekeeping is provided daily. I have stayed at Jiminy Peak once before in 2016, and it was significantly better maintained at the time, but it certainly isn't now.

Location was optimal - could go to the Berkshires and upstate NY locations. Being able to book a suite with a kitchenette was helpful as a family. The suite was nicely sized.

Stayed in July 2022

musty and very bad smell

location

Stayed in June 2022

location

Stayed in July 2022

not clean enough.

The staff were very friendly.

Stayed in July 2022

The condition of the condo did not meet expectations. I believe privately owned, unfortunately it was dirty, worn and the kitchen not well equipped. Specifically, stains on some chairs, a broken chair, couch cushions so lumpy and sunken, uncomfortable to sit on. Crumbs and dirt under cushions, would not use sleeper. Large picture off wall, leaning on wall behind couch.Vertical blinds on patio door (facing public park) we're so broken and pieces missing, didn't provide any privacy at all. Rusty pans in cupboards, toaster oven didn't seem safe to use. Furniture in bedrooms dusty, Very disappointing because rest of the facilities were very nice.. I would return in hopes of a better condo, because the rest of our experience was very positive.

Loved the adventure parks, John Harvard restaurant, Country store, the grounds, the views. The staff were friendly and accommodating.The size of the 3 bedroom/2bath condo was generous. The location was perfect for our purposes.

Stayed in July 2022

This review is hidden because it doesn't meet our guidelines.

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The restaurant was good. The activities were good. The place itself needs serious updating!! Our room and hallway smelled like mildew! Room was filthy. No power on one wall. No DW, broken. Really bad. We checked out next day. Go to Wyndam next door. Better by a million!!

Stayed in July 2022

Food at John Harvard's was fair.

Breakfast at the Country Store was tasty and close by. 24-hour check-in was very convenient for us since we got there quite late.

Stayed in July 2022

The pool could have been open

There was no breakfast

Stayed in July 2022

Hallways and stair wells could have been cleaner. The unit we stayed in could use an update and maybe some fresh decor.

Stayed in June 2022

The AC in the room didn’t get cold, the bathroom had grime on the back sides of the doors and spiders. All restaurants on the property and around the area were closed but the room with taxes was still around $170 which is pricey for a 4pm check in and 1030am check out with only 3 hours to access their country store in the evening which is when we wanted to be swimming and the pool was loaded with bugs.

Stayed in June 2022

No facilities open. Only source of food/drinks was a cute, but expensive store close by, which closed at 7pm. $174 for 1 night. Very poor value for money at this time of year (May).

Comfortable bed. Large suite.

Stayed in May 2022

it felt a little lonely, not very lively. Maybe more activities for the Fourth of July would bring more people. Maybe a band and/or piped in music.

location, mountain activities

Stayed in July 2023

it is run down the suites need some fresh paint the carpets need cleaning the sofa bed is awful!

picturesque very beautiful

Stayed in October 2022

Beautiful property! Kids had a blast at the adventure park.

Stayed in August 2022