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  5. Reviews of JW Marriott Miami

Reviews of JW Marriott Miami This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1109 Brickell Avenue, Brickell, Miami, FL 33131, United States

#100 of 202 hotels in Miami

Guests' Choice

Review Score

Based on 111 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 25, 2025

    8.0
    Except the connecting foor which hasn’t been proper sealed ,other things was good .
    • Leisure trip
    • Solo traveler
    • King Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    There was a connecting door.

    Location and cleanness

    Stayed in March 2025

  • Reviewed: January 3, 2025

    7.0
    Good
    • Business trip
    • Solo traveler
    • Guest Room with Two Double Beds and City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Our reception was bad. The lady did not know how to handle it. We had to use our credit card althoygh the booking was done on booking.com Travis sorted that fortunetly the next day

    Travis was amazing help!

    Stayed in December 2024

  • Reviewed: January 3, 2025

    9.0
    A comfortable stay in Miami downtown
    • Leisure trip
    • Family with young children
    • Guest Room with Two Double Beds and City View
    • Stayed 1 night
    • Submitted from a mobile device

    Slight delay in allocating room but was well compensated by late check out

    Good property, nice location, and curteous staff...maintaing the high Marriott standards

    Stayed in December 2024

  • Reviewed: December 18, 2024

    8.0
    A good stay with a few hiccups
    • Leisure trip
    • Couple
    • Inspired King Room
    • Stayed 3 nights

    They didn't have an easy to access complimentary wifi (room number + last name should be enough). I believe it to be an important part of comfort in modern life and a 5S hotel should make it easier than a multiple steps registration. The brunch was not available at 11:20 in the Saturday we stayed in so we had to go out. After buying a few beers we found no bottle opener in the room and after requesting it we were informed we couldn't keep it in the room, making impossible for us to open bottles on demand.

    Room was clean, confortable and modern. The bar and breakfast were very good and we had great drinks and food here. Staff was helpful and friendly all the time.

    Stayed in December 2024

  • Reviewed: October 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 3 nights

    Right in front of our room in the corridor, the air conditioner was working very loudly and this noise kept preventing us from relaxing and falling asleep. The hum was very loud in the room.

    Everything is fine

    Stayed in October 2024

  • Reviewed: September 27, 2024

    9.0
    Excellent hotel and location with many options for dinner on walking distance
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 8 nights

    Breakfast was good, not many options but well balanced. Restaurant has excellent food, not too many options (enough for a 5 star hotel) but every one we tried, was excellent.

    Stayed in September 2024

  • Reviewed: September 9, 2024

    9.0
    Amazing chique luxury hotel
    • Leisure trip
    • Solo traveler
    • King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Noting

    Check in very fast breakfast was spectacular.

    Stayed in September 2024

  • Reviewed: August 25, 2024

    9.0
    Great location and friendly staff!
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    It was a bit noisy nighttime.

    Central & handy location. Check in counter staffs are very nice and friendly. Good breakfast.

    Stayed in August 2024

  • Reviewed: August 1, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Guest Room with Two Double Beds and City View
    • Stayed 6 nights
    • Submitted from a mobile device

    High rates for parking and they also charge for wifi.

    Stayed in July 2024

  • Reviewed: July 15, 2024

    8.0
    Was great
    • Leisure trip
    • Family with young children
    • Guest Room with Two Double Beds and City View
    • Stayed 3 nights
    • Submitted from a mobile device

    The smell in the room

    Everything

    Stayed in July 2024

  • Reviewed: May 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 4 nights

    For the first time the hotel in general was satisfying .

    Stayed in May 2024

  • Reviewed: March 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Guest Room with Two Double Beds and City View
    • Stayed 1 night

    Nothing

    Great choices for breakfast although expensive. Location is great! CVS one block away. Walking distance to the Brickell mall.

    Stayed in January 2024

  • Reviewed: December 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Guest Room with Two Double Beds and City View
    • Stayed 1 night

    We had breakfast twice while we stayed there, however if felt like the cost of the food was way overpriced and certain costs were not disclosed. For example, we had the buffet on the second day, because the first day we ate breakfast, we did ala carte and found the value of just getting the buffet. Unfortunately, we assumed everything was included in the buffet including pancakes and waffles, but when we received the bill, we saw that in addition to paying $35 for the buffet, they added an additional $18 each for pancakes, and waffles. It was not included in the buffet, but no one ever mentioned this to us. We saw the menu but didn’t see anything that mentions this. Otherwise, everything else was wonderful.

    Very prompt in response to us requesting a refrigerator and extra towel and washcloth.

    Stayed in December 2023

  • Reviewed: November 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Guest Room with Two Double Beds and City View
    • Stayed 7 nights
    • Submitted from a mobile device

    My room, it’s the old room in the hotel

    Stayed in November 2023

  • Reviewed: November 5, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    I like that

    I like the staff and you all í very nice and clean

    Stayed in November 2023

  • Reviewed: October 5, 2023

    8.0
    Good location in Brickell
    • Leisure trip
    • Family with young children
    • Guest Room with Two Double Beds and City View
    • Stayed 4 nights

    The breakfast is way too overpriced. The buffett is ok, but it is not worth $45. Also, we booked the room for 3 persons including breakfasts (the booking confirmation said all the meals were included) and once we were there they told us the third person is not included on that rate, so beware about this. Most of the staff were nice and helpful but there were a couple of persons who were really rude. The shower door didn´t work and couldn´t be closed, sometimes there wasn´t hot water in the shower, only warm.

    The location and the size of the rooms. The pool area and facilities near the hotel.

    Stayed in September 2023

  • Reviewed: July 18, 2023

    8.0
    Good Hotel and very good location with helpful staff
    • Leisure trip
    • Family with young children
    • Guest Room with Two Double Beds and City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom needs updating

    Good Location and Very helpful staff

    Stayed in July 2023

  • Reviewed: December 14, 2022

    7.0
    Great hotel for a night but not for an extended stay.
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel needs a facelift as it is showing it’s signs of age and wear and tear. Valet fee was exorbitant and there were many things that were a lost opportunity for this hotel as far amenities are concerned.

    Friendly and welcoming staff. Hotel was beautifully decorated for Christmas.

    Stayed in December 2022

  • Reviewed: November 21, 2022

    7.0
    Good for 1 night. Please ask corporate to revamp this property asap.
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are SOOOOO dated!! Ours was decked out in the ugliest yellow imaginable. The bathroom was old looking. Light switches from the 90s. The rates charged should more than compensate for a full makeover of this bland hotel. Also, get new toasters that work for your breakfast buffet table. Waited 10 minutes for my bread to toast. I wasn’t alone in this observation.

    The location is excellent. Wellesley our server during breakfast.

    Stayed in November 2022

  • Reviewed: October 31, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Guest Room with Two Double Beds and City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Expensive daily rate should include breakfast and basic snacks in the room. Bathrooms could be better, include bathtubs and others.

    Superb personnel, awesome common facilities, bar and restaurants, bar is specially comfy.

    Stayed in October 2022

  • Reviewed: January 28, 2025

    1.0
    I will not be returning to the hotel
    • Leisure trip
    • Travelers with friends
    • King Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    A/c too cold. No atmosphere, nothing to do.

    Stayed in January 2025

  • Reviewed: January 28, 2025

    6.0
    It was ok for 2 nights, but I wouldn’t go back.
    • Leisure trip
    • Family with young children
    • Guest Room with Two Double Beds and City View
    • Stayed 2 nights
    • Submitted from a mobile device

    They charge 60USD per day for valet parking. Breakfast only a la carte. The hotel is definitely not kid friendly.

    The location.

    Stayed in January 2025

  • Reviewed: January 6, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Guest Room with Two Double Beds and City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Exelent expirieence

    Stayed in December 2024

  • Reviewed: December 2, 2024

    2.0
    Not up to JW Marriott standards.
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was very dated and some of the bathroom trims were rusty. We had two rooms, they gave us both in a bad location, one outside the elevator and one in the corner facing a very noisy main road.

    Stayed in December 2024

Showing 1 - 25

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