Best Stay Ever!!!!

Stayed in March 2025

late check out was not listed although i paid for it, i had to tell the front desk and show proof with a receipt

Hospitality was amazing, location was great, room was clean

Stayed in March 2025

We liked everything.

The hotel was in a perfect location, room was very clean and spacy, and the bed was very comfortable. The hotel cleaning staff did an excellent job, the room was left very neat. The hotel staff were very friendly and helpful.

Stayed in March 2025

Na

Very clean, great hospitality

Stayed in March 2025

Nothing

Staff was great! Rooms were clean. Location was perfect.

Stayed in February 2025

There wasn’t anything to not like.

Great location for walking around to restaurants and bars. Also close to the port terminal for our cruise.

Stayed in December 2024

The M lounge breakfast was not very large , limited choice and not what I describe as a buffet .

Location was awesome . Room was large and clean and very comfortable .we got given 25$ gift voucher per day for snack bar and tours $30 day - that was awesome and we used them . The M lounge access was good for drinks and water - but no hot chocolate which I missed . The M LOUNGE breakfast was very limited -not really what I describe as a buffet American breakfast . Overall though the location and room comfort was the winner -would stay again

Stayed in January 2025

Our room was upgraded at the time I booked but we got offer the lower room type just because it is the connecting room, so the view is not great. But overall, I am still so happy to choose the hotel and will ve staying here again next time when we come back to visit New Orleans.

Best location, friendly and helpful staffs especially Mohammad and the concierge at the hotel tour desk. Compliment waters filled everyday in the room is a plus because you don’t always have this simple treat in most of the hotels in the US. We signed up to their Marriott Bonvoy program and then get gift card and discount vouchers to use for foods, beverage and trips.. which is wonderful. We also enjoyed the Christmas dinner at the Fogo de Chao Brazillian Steak House which is right next and within the hall way to Marriott so much too.

Stayed in December 2024

Nothing

Location, rooms, bath/shower and coffee in the room

Stayed in December 2024

It was nothing that I didn’t like

I loved everything about the property the convenience, the staff and ambiance

Stayed in December 2024

A coffee maker would be great in the room.

The corner room was great!

Stayed in December 2024

There is nothing I didn't like.

I love the convenience of everything. This hotel was a great stay. The room was clean.

Stayed in December 2024

The AC noise issue all night.

Everyone is friendly, nice, polite. The environment is clean and tidy.

Stayed in November 2024

It wasn't the end of the world, but during our 2 night stay we didn't get our room cleaned.

Friendly staff, lovely big room, comfortable bed. Location was excellent, within walking distance to the French Quarter.

Stayed in November 2024

the margarita mix at bar is horrible . the mix should be fresh everything—including NO PRE-MIXED MARGARITAS ‼️‼️

upscale.

Stayed in September 2024

No soaking tub

The room and the credit for each day

Stayed in September 2024

I didn't like fact that elevators were a bit confusing and that they were slow to get to the top floors.

The Corner King Suite was great size and had a great view. I liked that all he staff seemed to be happy and helpful

Stayed in August 2024

Nothing

Room comfort, staff friendliness, location and amenities.

Stayed in September 2024

We had a couple of snafoos with batteries! The batteries went out in the remote and no one ever came so we had to sleep with the TV on all night until they could refresh the batteries the next day and the battery went out in the room door so we couldn’t get in until Maintenance came and changed the batteries. I would also suggest thicker, fluffier towels. This is the JW Marriott after all!

The breakfast was fantastic. Very high end. I’m really glad we opted for Executive Lounge privileges. The bed was comfy and the room was a nice size.

Stayed in September 2024

Nothing stands out

Location was superb!

Stayed in September 2024

N/A

Customer service was beyond exceptional as all of the staff were incredibly knowledgeable and friendly.

Stayed in September 2024

Perfect location. Just outside the French Quarter, on the Canal st. Very close and still culm an quite. The stuff is very helpful and kind don’t hesitate to ask them for recommendations

Stayed in August 2024

The pillows where to soft. There was no support for my neck.

Loved the Location. Loved the cleanliness. And staff very friendly.

Stayed in August 2024

Nothing.

Great gym with top notch equipment. Clean hotel. Very nice.

Stayed in August 2024