The only negative was a lamp not working.

The staff was over the top friendly and helpful. The rooms clean and the location perfect.

Stayed in July 2024

Really, nothing. We did have to check out a day earlier than we had planned, due to potential travel issues but no fault of the staff or location.

The waterfront location was excellent. The staff, really awesome! The place was a "little" dated but still an excellent location for Key Largo for a "local experience". It was close to a variety of restaurants in the area,( highly recommend KeyBites!). The room was very clean and large enough for my wife and I.

Stayed in July 2024

The outdoor hallways, elevators, trash cans were not that clean.

We loved the beach and pool area! The view from the beach was spectacular! It was also centrally located…close to everything! The front office staff was friendly!

Stayed in July 2024

A couple of days we were short towels and washcloths for the two of us. Coffee was not restocked in the room after the first day.

We liked it’s proximity to restaurants and boat rentals. And the snorkels loaned to us from the neighboring dive center was a great bonus. We enjoyed the use of the paddle boards provided by the hotel, as well. Management was very friendly.

Stayed in July 2024

We arrived late, after a full days shopping at Sawgrass mills outlett/mall and a two hour drive, and found the hotel very easily - stopped at a Winn Dixie along the way (and several more times there during our days of stay) which we highly recommend, only about five minutes north. This was our last stop on our 10 day road-trip around Florida and it was the perfect spot, and hotel, to have two days of final lazy recreation before flying back home (especially after three intense days at Universal Orlando, Kennedy Space center and Sawgrass mills). The surroundings are b-e-a-u-t-i-f-u-l, and only like a 30 second walk away down to the small harbor/pier/beach - i.e. the private little shoreline property next to a great Tiki restaurant with an amazing view of the sunset (and really good food). At the time of our stay all the hotels kayaks were being serviced, but we did go out on SUP's instead - in the calm, clear and beautiful waters (saw a Sting-ray lazily coasting by beneath us and several other exotic looking fishes). As in virtually all hotels we stayed in during our trip the AC was a bit loud, but a part from other hotels it wasn't actually noisy and didn't rattle - and like all others it kept the room at a nice and cool temperature in the otherwise very humid days we stayed. After reading reviews here on Booking I was afraid the water pressure would be an issue and I can say that there was a loss in pressure when turning the shower-knob to warm/hot but it stayed at an adequate stream, so no quibble there. Room was clean and smelled nice, beds were wide and of a suitable firmness and we had plenty of room. As an extra bonus, that set it apart from other hotels we stayed in during our trip, this room had a roll-down blind which managed to make it much darker than all others - very much appreciated!

Stayed in June 2024

Nothing. It was exactly as stated.

Great location. Staff were extremely helpful.

Stayed in June 2024

Housekeeping wasn't on top of their game. I had to ask for them to do a few things that they should have just done on their own. The hotel itself could use a few updates.

The staff was amazing. The rooms were nice and comfortable. It's definitely a good place to stay!

Stayed in June 2024

Rooms were in need of updating

Good location in Key Largo, with small private beach area and sea jetty. Free use of paddle boards and kayak. Next door Tiki Bar provided good food

Stayed in June 2024

Pool was outdated and small for property. Our room was not very clean and smelled strongly of marijuana. Shower barely had pressure.

Beautiful views from the Bay Area. Kids enjoyed snorkeling. Beds were comfy. Listing showed a garden island view and our windows opened to a maintenance parking lot.

Stayed in June 2024

The water pressure in the shower was very poor. Almost impossible to take a shower with such a small stream of water.

The location was beautiful, the staff were friendly and the amenities were great!

Stayed in June 2024

The only thing was we asked for an extra pillow but were told there was none even though there were lots of empty rooms. Reception could have been more helpful there.

Location was excellent & facilities very good

Stayed in June 2024

Private beach and mature trees, quiet natural looking surroundings and tight in the water. Had both elevators & stairs Relaxing atmosphere

Stayed in June 2024

But smaller than we though, but it was fine for the time we were there for.

Perfect location - we stopped off in key largo for 1 night on our way to Key West. Hotel was nice - clean and on the beach which was lovely. The pool was smaller than we thought but great location right next to the bar next door which was lovely for an evening drink at sunset.

Stayed in June 2024

to hear that there were alligators on the bayside?

location. friendly staff!

Stayed in June 2024

Location , free coffee

Stayed in May 2024

Nothing

Our room was updated, very clean and comfortable! Close to a lot of restaurants and stores. Love the bar right next door. Good beach and nice small pool. Everyone was very nice and helpful. We loved our stay!

Stayed in May 2024

Small swimming pool that was busy and looked like it could possibly do with a clean.

Free access to canoes and paddleboards direct from hotel.

Stayed in April 2024

Water pressure and volume of water.

Nice location. Good grounds. No hot water and barely any water.

Stayed in May 2024

The beach was ok

Tj was purely amazing! The food at a Snooks was perfect, we loved waking up to the sound of the chikens

Stayed in May 2024

Housekeeping should be daily

The staff and facilities

Stayed in May 2024

I booked my room and was asked if I wanted a better room for about $20 more. I picked that option. It was listed as a premier garden view. We had the last room and we had a view of a parking lot and a dumpster. The ac was on 63 and we were still too hot The pool was cloudy.

It had a nice water view.

Stayed in May 2024

low water pressure on the third floor

beach kayak

Stayed in May 2024

Bathroom small and needed attention. Blinds at window were broken

Location was lovely

Stayed in May 2024

paddle board and kayaks are an awesome attraction, good and free sturbucks coffee in the reception

Stayed in May 2024

Nothing!

Clean convenient location 2nd year in a row staying he r e when fishing the keys.....

Stayed in May 2024