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  5. Reviews of Courtyard by Marriott St. Cloud

Reviews of Courtyard by Marriott St. Cloud This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

404 West Saint Germain Street, Saint Cloud, MN 56301, United States

#9 of 16 hotels in Saint Cloud

Guests' Choice

Review Score

Based on 66 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    8.7

  • Location

    8.4

  • Facilities

    7.5

  • Staff

    7.5

  • Value for money

    7.5

  • Free Wifi

    6.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 10, 2025

    6.0
    Disappointing
    • Business trip
    • Solo traveler
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was either evasive or dishonest….i paid for “breakfast included “ and at check in was told it was not….also at check in, immediately given a parking pass but not informed that there was a fee, even though I asked if it was free Later in the evening, when I said that I checked and said I looked at my booking and breakfast was included, same FD staff said they could not tell me any info about that and that I should ask in the morning. So…..in the morning, was told that I would get a “breakfast allowance of $10” which is less than the cost of anything on the menu.

    Stayed in April 2025

  • Reviewed: September 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The floor in the pool area slippery

    Stayed in September 2024

  • Reviewed: January 16, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa-Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Kind of sad that I didn’t have a tub in the room. Wasn’t aware we were getting a handicap accessible room, otherwise the room was very clean and cozy.

    Stayed in January 2024

  • Reviewed: October 23, 2023

    7.0
    Up to date is the 2023 come on for that kind of money
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The water pressure was not good, it took like five min. Before any got water came throw them out was very little I was charged for two rooms or at less i had two rooms booked under my name you could not charge a phone unless you had an plug in for an outlet let's bring this place up to date yes it was my fault i did not bring a plug but really come on

    The bed, it was close to my daughter wedding,

    Stayed in October 2023

  • Reviewed: September 28, 2023

    8.0
    Overall, this was an acceptable hotel to stay in.
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel couldn’t accept my credit card even though my card company confirmed it was valid, parking was not free and one of the cushioned chairs in the room had a covering that was completely peeling.

    Location was excellent, the roomy had lots of space, bed was comfortable, restaurant on the premises

    Stayed in September 2023

  • Reviewed: May 23, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    needs updated and deep cleaned

    location

    Stayed in May 2023

  • Reviewed: January 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Smaller bathroom.

    Nice comfy bed an window seating.

    Stayed in January 2023

  • Reviewed: October 4, 2022

    6.0
    over priced
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    shower curtain had mildew on it. chair was peeling black plastic. there was no hand lotion in the bathroom.

    great location. nice staff.

    Stayed in October 2022

  • Reviewed: September 13, 2022

    8.0
    great stay but rooms could use some updating
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    furniture is outdated and in rough shape

    location

    Stayed in September 2022

  • Reviewed: August 1, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We initially were put into a dirty room (suite) but the front desk folks corrected the problem immediately upon learning of the mistake.

    Loved the location and we liked having the bar and bistro downstairs. Our room was clean and comfortable. We were just there for the night so didn’t have a chance to use the sauna or pool. Maybe next time !

    Stayed in July 2022

  • Reviewed: July 25, 2022

    7.0
    Good
    • Leisure trip
    • Group
    • King Room with Sofa Bed
    • Stayed 2 nights

    We found an old key card and old plastic silverware in our room. Would have liked a little more attention to detail in room cleanliness. Also, there was loud bass coming from the bars.

    Great location, lots of food options near by. Plus the rooms were huge!

    Stayed in July 2022

  • Reviewed: July 17, 2022

    7.0
    good place
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    parking with a boat was a problem

    nice hotel, great breakfast

    Stayed in July 2022

  • Reviewed: May 17, 2022

    8.0
    Good. But will come alone next time
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    6am breakfast

    I didn't eat. Had to work

    Stayed in May 2022

  • Reviewed: April 14, 2025

    1.0
    Stay somewhere else!
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I booked a suite, that stated it was a split room with a rollout bed. I booked that, paying an additional fee to a double bed, so my kids could sleep while I worked. However the room was not as described. It was one room with one bed and a tiny couch! My son slept terribly on the couch and no extra sleeping for the kids! I paid extra and had yo deal with unnecessary inconveniences, we would have been better off saying less and getting a double bed! I also paid extra for breakfast, that was not provided either! A total waste of $315!!!!

    Stayed in April 2025

  • Reviewed: November 2, 2024

    1.0
    Very Poor
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    They over priced and I didn’t get back my money they told me it will take a week

    Every thing

    Stayed in October 2024

  • Reviewed: September 23, 2024

    10
    Very nice hotel.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints.

    Great coffee

    Stayed in September 2024

  • Reviewed: July 13, 2024

    2.0
    Very disappointed
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in June 2024

  • Reviewed: July 6, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet in the room wouldn’t flush sometimes

    Night staff was amazing

    Stayed in June 2024

  • Reviewed: March 11, 2024

    3.0
    Not enjoyable and very uncomfortable.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds were not comfortable at all. The night staff yelled at my kid. The Cafe overcharges. The lady at the Cafe had no clue what she was doing. The room was smaller then expected. I will never stay at this location again. It's not worth the money.

    The guy was friendly when I checked in.

    Stayed in March 2024

  • Reviewed: January 22, 2024

    9.0
    GREAT!!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I liked the location.

    Stayed in January 2024

  • Reviewed: November 19, 2023

    9.0
    Great stay and friendly staff
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights

    Only 1 elevator working

    Stayed in November 2023

  • Reviewed: July 19, 2023

    1.0
    Everything was awful, and I can't think of anything that's even considered good!
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like anything in this place. First, the city was really bad and made me feel unsafe. Secondly, everything smelled awful, filled with chemicals and germs. There was clear water damage on the roof and walls, and the bathroom was so small! Lastly, when I took a shower and used the towels they gave, there was such a strong but bad smell on my body since they use the same towels and the same cleaning solution which smells awful and made me want to vomit almost all the time! I couldn't even sleep peacefully because each time I moved, the smell would escape from the bed sheets. I eagerly looked outside for the river view they mentioned but that was just a small bit of water I could hardly make out. We went here because of the brand of Marriott, and everything was awful. We stayed at many hotels for vacation, and ALL OF THEM was far better than Marriott. The next hotel wasn't well known at all, but everything was perfect, and it was 56 dollars cheaper. The next one was made fully out of wood, with a much smaller area then Marriott, and filled with bugs, but even this felt homey. Now, were in a place that looks broken from the outside and this is the best one yet! Marriott really disappointed me, and I will not be coming here again.

    Nothing. Everything was far below my expectations for a Marriott Courtyard.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    1.0
    We had a bad experience, no plans to return or recommend my friends or family.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff, very slow as if they are high .

    The location and pool

    Stayed in July 2023

  • Reviewed: July 14, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice hotel

    Stayed in June 2023

Showing 1 - 25

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