2819 State Street, Santa Barbara, CA 93105, United States
#42 of 65 hotels in Santa Barbara
Guests' ChoiceBased on 2005 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
8.3
Facilities
7.8
Staff
8.4
Value for money
7.6
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: October 7, 2023
Valeria
BrazilPleasant hotel at a few minutes drive from the State Street promenade with its lovely shops, bars, restaurants and turist attractions. The city is so cute with its low buildings that remind us of Spanish arquitechture!
Stayed in September 2023
Reviewed: October 7, 2023
Gammie
United KingdomTip: book a room upstairs with a view of the centre of the hotel. We didn’t realise what we’d booked and didn’t 🙄 lovely, lovely hotel. Very relaxing. Wonderful restaurant, wonderful garden to relax in, high quality pool. We should have stayed a week!
Stayed in September 2023
Reviewed: October 6, 2023
Laura
United StatesThe decor was dated in the room but clean. Updates for sure are due.
Wine and food from restaurant was fabulously delicious. The court yard and the bar were top notch. Erin the bartender was fantastic and was a wealth of knowledge for touring around town. Loved the lightening and locals flare.
Stayed in October 2023
Reviewed: October 6, 2023
Churchill
United StatesSunbeds hard wood no cushions
Very good food
Stayed in October 2023
Reviewed: October 6, 2023
Álvaro
SpainMaybe it was a bit far from the city center but it was still ok
The place itself was like in pictures and very comfortable
Stayed in October 2023
Reviewed: October 5, 2023
Jamie
United StatesNoise from the pool and restaurant can be an issue at times, but it quiets down late at night. The rooms are clean but very basic and the lighting is rather dark in the rooms.
Great location, clean and a great value for Santa Barbara. It is within walking distance to stores and coffee shops. All the rooms have a pleasant view of the pool and garden, and doors that open onto a balcony. Lots of free parking.
Stayed in September 2023
Reviewed: October 3, 2023
Deborah
United StatesThe linens are rough, and the furnishings are dated. The chair at the desk had chipped paint.
The location and price were what made this stay acceptable. The outdoor patio and pool area were lovely. I love the landscaping.
Stayed in September 2023
Reviewed: October 2, 2023
Stephen
United KingdomNo fridge in room. Didn’t like having to pay $150 refundable deposit per room.
Easily accessible for our road trip. Spacious rooms but missed having a fridge. Pool and crocodile bar were excellent for relaxing after long days. On bus route into downtown so could leave car for a couple of days.
Stayed in September 2023
Reviewed: September 30, 2023
Maarten
NetherlandsNothing!
Large comfortable, quiet room, pretty garden area and pool. Would stay again.
Stayed in September 2023
Reviewed: September 28, 2023
Jasmine
United KingdomIt's about a 10 minute drive to town, and public transport isn't very frequent in the evenings so you'll need to drive or taxi.
The pool is great and the ability to dine on site if you prefer. The rooms are pretty big and it's nice to have the balcony.
Stayed in September 2023
Reviewed: September 27, 2023
Hyllo
United StatesRoom could be cleaner.
Location was pretty good and close to some attractions.
Stayed in July 2023
Reviewed: September 26, 2023
Sanjeev
United StatesNo complementary breakfast
Location. Cleanness
Stayed in September 2023
Reviewed: September 26, 2023
Larissa
United Statesnot a fan of the comforter on the bed, triple sheets are best, but it was still comfortable nonetheless and we slept so well
Great location super friendly staff
Stayed in September 2023
Reviewed: September 26, 2023
Anna
LatviaThe carpets in the rooms need some deep cleaning, even the soles of our shoes turned black. The room above us or next to us, used the bath tap during the night - the noise was unbearable.
Very pleasant communication with the front desk. The hotel has a great location and spacious parking. Did not use the pool and the bar, but looked nice.
Stayed in September 2023
Reviewed: September 25, 2023
Jane
United KingdomThe internet was not good in the outside rooms. The restaurant attached was quite expensive
Location was next to the bus stop to and from the town centre There was a lovely cafe and a laundry round the corner. Swimming pool on site.
Stayed in September 2023
Reviewed: September 25, 2023
Lauren
United StatesI thought the hotel was really expensive for what it was, but I recognize that it was because we stayed there during UCSB move in weekend and the rates were high everywhere. I also thought the pillows could have been better.
I liked the location of the hotel which was very close to downtown and the staff at the check in counter were friendly. We didn't use the pool but the pool area courtyard looked charming. They also have a large restaurant on premises which is handy if you don't feel like venturing out for dinner.
Stayed in September 2023
Reviewed: September 24, 2023
Annie
United StatesRooms are clean and you feel safe, restaurant is good as well
Stayed in September 2023
Reviewed: September 23, 2023
Simon
United KingdomBreakfast not great
Lovely pool and outdoor bar area which we used . Rooms v large and comfortable
Stayed in September 2023
Reviewed: September 23, 2023
Dylan
United KingdomDirty floors
Nice room
Stayed in September 2023
Reviewed: September 22, 2023
Dean&
United StatesValue is high. It's a clean comfortable hotel.
Stayed in September 2023
Reviewed: September 21, 2023
Nicki
United StatesThe bed was comfortable but had a very noisy metal base. I'd never seen (or heard) anything like that before.
The pool grounds were lovely, surrounded by gardens and next to a beautiful outdoor restaurant. I especially liked the private outdoor patios on the lower level where we sat and had breakfast and snacks. The rooms were very spaciousand it was very quiet despite being on upper State Street.
Stayed in September 2023
Reviewed: September 20, 2023
Said
United StatesThis might not necessarily be the properties fault, but we had drunk neighbors raging on in the middle of the night. Some action probably should’ve been taken.
Very convenient location to everything I want to see in Santa Barbara. The rooms were large and the beds were very comfortable. I like that I had my own seating area and the pool was very nice.
Stayed in September 2023
Reviewed: September 20, 2023
Darcie
United StatesThe bed was uncomfortable, the shower was new and clean, but for $300+ a night, not impressed. I realize things are expensive in Santa Barbara but this felt like a cheap Holiday Inn on a 5 star Marriot budget.
Pool area was beautiful and was nice to be able to walk over to the restaurant for dinner.
Stayed in September 2023
Reviewed: September 19, 2023
Araza
United StatesThe light on the patio was on all night. We requested it off and that occurred 1 night. We'd prefer control of the light or even no light as the property lights might be enough for ambiant lighting.
Everything was better than we anticipated and great for our stay. I enjoyed the evening music, on Friday I think. Cleaning was very good. Property is so nice!!
Stayed in August 2023
Reviewed: September 18, 2023
Diane
United StatesRooms. First room 241 had a mildew smell and some ants Moved to 236/237 suite. Was excellent. Moved to 231 for last 2 nites Was excellent as well Pool. Was great but the lounge chairs were very uncomfortable need cushions
Stayed in September 2023
Pepinster, Belgium
Bournemouth, UK
Úbeda, Spain
Halls Gap, Australia
Al Khobar, Saudi Arabia
Sebersdorf, Austria
Armidale, Australia
Barcelona, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content