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  5. Reviews of Candlewood Suites Atlanta West I-20 by IHG

Reviews of Candlewood Suites Atlanta West I-20 by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

913 Bob Arnold Boulevard, Lithia Springs, GA 30122, United States

#10 of 15 hotels in Lithia Springs

Guests' Choice

Review Score

Based on 193 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    7.6

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 16, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The wood floor was sticky. Someone's Hair in bath tub and sink. Hotel ran out of regular coffee for the rooms.

    Stayed in October 2024

  • Reviewed: July 23, 2024

    7.0
    Overall it was a comfortable stay
    • Leisure trip
    • Family with young children
    • Two Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool was green and I wasn't able to get in it.

    The size of the room for 3 people

    Stayed in July 2024

  • Reviewed: July 18, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We booked a two bed room and we received a call asking if a bed with a pull out would be ok because of availability. We agreed to those accommodations but when we arrived the pull out was a small chair not a bed.

    .

    Stayed in July 2024

  • Reviewed: April 5, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Hearing Accessible - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    We were on the 1st floor and we killed stink bugs that were in the room for 2 of the 3 nights we were there

    Stayed in April 2024

  • Reviewed: January 27, 2024

    8.0
    Overall a great hotel. No breakfast, or courtesy coffee.
    • Leisure trip
    • Couple
    • Queen Studio with Two Queen Beds - Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Receptionist could of been kinder.

    Great Location

    Stayed in January 2024

  • Reviewed: January 23, 2024

    8.0
    Overall, a very nice place. I will probably stay here again next time I am in town. I just hope someone addresses the pr
    • Leisure trip
    • Solo traveler
    • King Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The outside of the hotel is gross. The hotel is pet friendly, but no one is cleaning up after the dogs. Droppings were not just in the grass, they were on the sidewalks and in the parking lot.

    Room was clean, the bed was comfortable.

    Stayed in December 2023

  • Reviewed: January 22, 2024

    8.0
    Very Good
    • Travelers with friends
    • Two Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was far from elevator & we had a handicap person with a walker Dog found a piece of salami in the room from previous occupant

    Friendly staff

    Stayed in January 2024

  • Reviewed: October 9, 2023

    6.0
    The bathroom was not clean
    • Leisure trip
    • Family with young children
    • Two Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom wasn't clean There was hair and in the tub and bugs in the bathroom.

    The bed was conformable

    Stayed in October 2023

  • Reviewed: September 25, 2023

    7.0
    Good
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel needs a really good deep and throughly cleaning. I seen multiple roaches in my suite. Roach infestation.

    Kitchenette

    Stayed in September 2023

  • Reviewed: September 24, 2023

    6.0
    Ok but for the price wouldn't go again
    • Leisure trip
    • Family with young children
    • Two Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness... The Shower head had mold on it... the dishwasher was not fixed all the way.... I woke up and there was roach crawling on head board

    Good Location to Escape from the Night

    Stayed in September 2023

  • Reviewed: September 10, 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Two Queen Studio - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    It could have been a little cleaner. Hoping to have a better experience next time.

    The male manager was helpful and understanding. A few things could have been better but it is a good location, the staff is very welcoming, the location felt safe and it was convenient.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    8.0
    It was ok but mold in the shower made us a bit uncomfortable.
    • Leisure trip
    • Couple
    • King Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom shower had what appeared to be mold in several places. That shouldn’t be the case.

    Location and comfort ability, as well as room size.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    8.0
    An amazing value and hidden gem
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Hearing Accessible - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Walls are pretty thin, the stairwell and whomever was above us sounded like they were in a WWE cage match

    Location is perfect, close to the highway. Suite was spacious, clean, and efficient. Wish the TVs were smart tv’s for streaming but cable worked just fine. Shelby was a total sweetheart!

    Stayed in July 2023

  • Reviewed: July 14, 2023

    8.0
    Was pleasant
    • Leisure trip
    • Family with young children
    • Two Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    We really wanted the pool was the reason we chose this hotel but when we arrived it was not working wasn’t the hotels fault but was still disappointing to the kids

    Was clean conveniently located most of the staff was friendly

    Stayed in July 2023

  • Reviewed: May 4, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like the lack of Creamer and sugar in the am

    I liked the kitchen in my room!

    Stayed in May 2023

  • Reviewed: May 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The beds weren't very comfortable

    The convenience, the location

    Stayed in May 2023

  • Reviewed: April 21, 2023

    7.0
    clean hotel with zero amenities
    • Leisure trip
    • Couple
    • Two Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    you had to take your own garbage to the dumpster.

    clean and well taken care of

    Stayed in April 2023

  • Reviewed: April 17, 2023

    7.0
    Decent hotel really nice area!
    • Leisure trip
    • Family with young children
    • Two Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The stairways were an absolute mess the elevator was very dirty, they didn't appear to have any housekeeping staff on hand I had to bring my own towels down in a laundry basket and exchange them for clean ones. The milk that I bought for my daughter out of the concession place was expired 7 days ago. Also found it odd I had to get my own shower curtain from the front desk as there was no shower curtain.

    The room was clean and spacious! We love the complimentary laundry service! Ice maker in the room was nice full kitchen was nice!

    Stayed in April 2023

  • Reviewed: November 28, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    It wasn’t clean as I anticipated. There was hair in the shower, bathroom floor and under the sink from someone else.

    It’s comfort and space

    Stayed in November 2022

  • Reviewed: September 22, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was fine

    Everything was great

    Stayed in July 2022

  • Reviewed: September 17, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Two Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything is perfect

    Clean quiet

    Stayed in August 2022

  • Reviewed: July 9, 2022

    6.0
    Never again
    • Leisure trip
    • Family with young children
    • Two Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It had a dead smashed roach and bug legs and droppings in the drawer where the utensils were. Although we did not use any of the kitchen space, it was still disgusting to see. I could hear the people upstairs hitting on something. Smh The walls in the bathroom needed to be wiped down, there was hair left in the blow dryer. It needed better cleaning and a remodel. Idk how it has an 8 point anything!

    The staff was really nice. The rooms were spacious.

    Stayed in July 2022

  • Reviewed: June 23, 2022

    8.0
    Great other than housekeeping waking us up 2 times before it was even close to checkout..
    • Leisure trip
    • Family with young children
    • Two Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    only complaint was first knock on door at 7:30 am for maid service. 2nd knock around 9 am for maid service. We were checking out and check out was not til 11 am so the 7:30 knock waking us up was not pleasant,then again at 9.. 30 minutes before our alarms were set..

    property was nice and clean.

    Stayed in June 2022

  • Reviewed: June 13, 2022

    7.0
    It definitely met our needs, but wished it had been cleaner.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Older hotel, active construction site, wasn’t very clean and most of our furniture in our pet friendly room had bite/tear marks on them. Also there was carpet in pet friendly room. we have hypoallergenic dogs because I’m allergic. carpet where pets have been kill my allergies.

    Close to 6 flags, very friendly staff!

    Stayed in June 2022

Showing 1 - 25

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