Honestly the hotel is amazing, the location is great, the staff were wonderful, but for the cost the bed was a bit too firm for us. But we definitely want to stay again! We loved it for a couples weekend in Vegas!

Stayed in April 2025

All three times we requested our car from valet they took a long time. Guest who were coming out before our car came way after we requested ours! The 2nd time made us late to our dinner reservation!

The balcony provided a great scenery at night and we were away from all the Strip traffic! AND this room has a microwave and fridge...until you stay at a handful of hotels you won't know how lucky we were.

Stayed in February 2025

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The host of the PENTHOUSE no communicated. I called several times / txt NONE the entire trip did he /she respond /apologize . I will neverrr book this penthouse again .

The property itself nice!

Stayed in November 2024

The staff were not very helpful and the lady on the desk was very rude to us and spoke very abruptly! we spent 3 weeks in the US and stayed at 10 different places, this was the worst service we received at the most expensive hotel! The rude lady checked us in to our room, for us to then find the cleaners were still in there!

Free valet parking was a huge bonus! even though you had to wait a little while for your car, assuming as the hotel is so big. The restaurant on site was nice to grab lunch from, and we didn't use the pool area. The suit was really lovely, although I'm not sure it was worth the £300+ per night. I do understand that it is expensive to stay near the strip, but this felt very high especially given we weren't in the main hotel. The room was lovely and clean and we had a good view from out balcony!

Stayed in October 2024

Room service didn’t come until the day before we were going to check out.

The hotel and staff was nice, connections to everything made traveling a breeze

Stayed in December 2023

Being that we stayed in the penthouse I wish they would have been some type of a sign on the bar stating if the coffee was complementary or or did you get charged a fee some places when you go into rooms it’s usually complementary but being that this is the penthouse. I was not sure I was a first time stay here in this hotel and first time staying in the penthouse, so I was a little, unsure if I was able to use it or not without being in charged extra other than that, I had no complaints everything was wonderful.

I loved the staff were great and helped out in every way. My check wasn’t till four. We got there early. They gave us a pass to go to the pool until it was ready. They also checked our bags and had them brought up when it was time for check in so we didn’t have to worry about keeping up with them. The room and the view was gorgeous. The beds were comfortable, clean when standing out on the balcony you had a beautiful view just like in the picture above we also like how the hotel towers were connected where you didn’t have to walk outside to get to the strip you can walk through the hotel. I would stay here again when traveling everything from check-in to check out was with ease and no issues.

Stayed in April 2025

I didn’t like that when we checked in we were informed that we couldn’t take advantage of any of the hotels amenities. We were not allowed to order room service to the room or use the private lounge which is why we booked this room, we also had the entry light flickering all night in our room and the hotel said “we can’t do anything about it as it’s a private owned” Extremely frustrated to have had it advertised on booking.com to have access to amenities and not be allowed into them.

The property itself was fantastic and the room was great

Stayed in February 2025

Literally got the room for the “spa bathtub” that was broken and didn’t work for the “spa effect” The bed didn’t make me feel I was staying in a suite. Hard and seemingly old

Nice location, nice view

Stayed in January 2025

I like everything

Stayed in August 2024

I would have preferred the sofa bed to have been ready when we arrived

Stayed in August 2024

Great location We used mgm main pool

Stayed in May 2024

Clean, spacious, responsive host.

Stayed in May 2024

Booking.com screwed up my stay and I had to go get a different hotel to stay. I booked the room when I got off my plane at 12am. I tried for 4 hours to get bookings to fix my stay. Hotel never received my reservation on book.com is impossible to work with . Even after I have spent hours on the site home with them they still don’t even know I ever had to find a different hotel to stay. Never got my money back. They have foreigners answering the phone that don’t even speak English. Will never use Booking. Com again!!

Stayed in April 2024

The penthouse it self was amazing and love that it has a connection to mgm grand

Stayed in March 2024

When the valet closes, the self parking is at MGM and it’s a bit far way

The penthouse is amazing and huge. I got a nice deal on booking.com and I recommend this place to everyone

Stayed in February 2024

When we checked in, we were exhausted. The staff was so helpful and pleasant, it was an easy process. The room was quiet and cozy. We had a great night's sleep.

Stayed in February 2024

Valet parking was full sometimes but not too big of a deal.

Amazing view, and room. Would stay again!!!

Stayed in January 2024

No facilities to make tea or coffee in the room.

Size of room

Stayed in October 2023

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Stayed in December 2024

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Stayed in July 2024

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Stayed in January 2024

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Stayed in November 2023

There are no comments available for this review

Stayed in March 2025