The daily $30 “Curation Fee” wasn’t unexpected but still felt deceptive. The only real perk was 10% off food & bar, but unless you’re spending $300 a day, you don’t make use of the fee. The “free drink” is the cheapest item on the menu, and Wi-Fi should be free anyway. No mini fridge, no gym, no included breakfast, and overpriced snacks. The fee feels like a slap in the face. Shame such an otherwise great hotel uses this shady scheme.

— Clean, stylish, and well-maintained property. — King Room with City View did not disappoint—bed was large and super comfy. Huge panoramic windows, crazy view. — Some reviews mentioned poor noise insulation, but our room was surprisingly quiet. We only knew we had neighbors because we saw them in the hallway. Occasional hallway and elevator noise, but nothing that disturbed our sleep—just typical hotel sounds. — Wall unit serves as a TV area, clothing rack, and fold-out table. (Would’ve loved a mirror nearby to use it as a vanity.) — Prime location in Koreatown, surrounded by great spots and amazing food. — Daily room service was reliable and consistent.

Stayed in March 2025

As others have noted, lighting can be too low in some areas. There was no door on the bathroom in the room, which if you were staying with someone else might not be ideal. I would have loved a tea kettle or coffee maker in the room, rather than having to go down to the lobby, but the tea/coffee from Paper was always very lovely!

Staff were extremely friendly and helpful, both to celebrate my birthday and when my flight home was cancelled (assisting with potential additional night and later cancellation of that extra night as no longer required!) - they were also just generally helpful and kind whenever I interacted with them. Hotel is beautiful, well-located, stylish, quiet and with lovely rooms and facilities.

Stayed in March 2025

Facilities in the room could have been better - not really enough storage for a 5 night stay, no iron, no coffee machine.

Great location, cool interior design, like the food and drink set up.

Stayed in February 2025

Very stylish and clean rooms. Cozy and comfortable bed. Cafe and restaurant on site. Highly recommend.

Stayed in March 2025

Excellent location and cool vibe

Stayed in February 2025

Curation fee of $30 dollars per night for a glass of wine 'on the house' and some mediocre coffee. Throughout our 4 night stay, we made use of this once, not realising we were actually paying for it. $120 for two filter coffees and 2 small wines is pretty bad value.

Great location, cosy atmosphere,nice bar and coffee area.

Stayed in March 2025

The coffee shop got very busy - a testament to the coffee! But meant that sometimes it was difficult to find a spot to sit in the lobby area. The wifi was very good but you have to log in every day

Great room, quiet, clean, good amenities and good wifi. Perfect for a work trip but would equally have been good for a couple on a city break. Liked the coffee shop / bar area - was pleasant to sit and do some work in the mornings here and was buzzy in the evening. Quick access to the subway and walkable to Times Square etc

Stayed in March 2025

There is no mini fridge

The room was very neat and spacious. Although there are no closets there were storage spaces under the bed and on the hangers. The bed was huge and very comfortable.

Stayed in March 2025

No chair in room

Location and the ambiance

Stayed in March 2025

Issue with heat in our guest room but they quickly moved us.

Vibe. Staff. Free coffee. Happy hour wine. Great food. Comfortable room. Great shower. Location!

Stayed in March 2025

The room was a little smaller than I expected given it doesn't have wardrobe or any other storage space. So it was a bit like camping (we were two friends/colleagues) in a twin room so 2 x stuff. We didn't mind really but somewhere to put our cases would have been good - I was there for 6 nights.

It was really lovely - clean, bright, simple design. Comfortable too and the bathroom was gorgeous - fantastic shower. The staff were so very lovely - very helpful. We had to have maintenance see to our safe - such quick and efficient service. I liked that it was quite small and less corporate feeling that some tourist hotels. The coffee shop was lovely.

Stayed in March 2025

Always a great staff, from Lucas to everyone.

Stayed in February 2025

Having to leave !

The location was outstanding - perfect to walk everywhere - Empire State, Times Square, the High Line, Broadway! The staff were so welcoming and we had a lovely surprise on my partner’s birthday a bottle of Prosecco and a card! The hotel has a great relaxed but luxurious vibe and it was perfect to relax in the long area with a drink and a bite to eat after a long day of visiting. There are great restaurants nearby for Korean specialities but also every other kind of food. The free tea and coffee and the welcome drink all very much appreciated.

Stayed in February 2025

Nothing, it really was great

Really great hotel. Fantastic location with good access to all of Manhattan. The room was lovely - comfy bed, good shower, very little outside noise despite being on a relatively low floor (3rd). All the staff, in both the hotel and the coffee shop in the reception area (excellent coffee) were really nice and couldn't be more helpful. Overall, highly recommended.

Stayed in February 2025

The restrooms of the room we stayed in had some cutout windows going into the main room so you can see throughl unnecessary and can be awkward for some guests.

The aesthetics of the hotel are wonderful; lots of character. The staff was very helpful - we were able to check in very early at 1pm, they gave an orientation at check-in, brewed free tea, and held our bags at no extra charge on the last day. The location is also fantastic.

Stayed in February 2025

Nothing

Great hotel in central Manhattan, coffee shop and bar downstairs had a good vibe & the free wine & filter coffee was a really nice touch. Room wasn't huge but that's to be expected in New York, lighting in the bathroom could've been slightly brighter & more storage would have been helpful. But these are just minor critiques, would happily stay here again.

Stayed in February 2025

Beautiful facilities. Small but well appointed.

Stayed in January 2025

The front desk staff were great especially Samantha.

Stayed in February 2025

Room was a great vibe, very comfortable, and I felt it was very clean. Made it easy to relax. The front desk staff was super friendly and very heljpful and accomodating.

Stayed in February 2025

Small towels

A bit of a hidden secret in the middle of Manhattan Good coffee

Stayed in February 2025

I don’t like beds that have a wooden external frame.(small issue )

Staff at desk were excellent and very helpful. Samantha was attentive and efficient. Miles at the bar was super and very helpful. Lucky to have a young talented man working in your hotel. Check out Personel we’re also helpful.

Stayed in January 2025

Small rooms for 3 people.

Friendly staff and useful foyer.

Stayed in December 2024

THERE WAS NO FRIDGE IN THE ROOM AND UNFORTUNATELLY I DID NOT GET THE UPGRADE REQUIRED AND MY ROOM WAS NOISY

THE ROOM WAS VERY CLEAN

Stayed in January 2025

Stylish, clean, comfortable and excellent base from which to explore New York. Staff were friendly. Great cafe and lobby bar has a great vibe.

Stayed in January 2025