nothing, all good, but pricey - just the cost in the area for a nice hotel

not included so we went out

Stayed in April 2025

We stayed here for a night. It was so far the best experience I have had in the USA. The team was amazing and cheerful and helpful. The rooms were very clean

Stayed in March 2025

Nothing really

Friendly staff that accepted my early arrival. Comfortable bed, exactly as advertised.

Stayed in March 2025

Very clean and quiet.

Stayed in March 2025

The location was excellent. The room and bathroom were generously sized, clean, and the bed and linens were comfortable.

Stayed in March 2025

the rain but I don't think the hotel can control that. I had no issues

friendly staff

Stayed in February 2025

Very difficult to say - perhaps couple of bottles of water would have made it super cool

Outstanding facility, great location

Stayed in February 2025

A bit dates

Location and staff

Stayed in February 2025

Parking was difficult

Huge room and friendly staff! Pet friendly (they gave Moka treats too!)

Stayed in November 2024

The room was clean and the food at the restaurant was delicious

Stayed in February 2025

Huge rooms. Clean. Water (still and sparkling) on tap. Friendly concierge. Free welcome drink. Less than 10 minute walk to dupont metro station.

Stayed in February 2025

Parking Fee

Everything

Stayed in February 2025

More towel bars or hooks in the bathroom.

Fantastic location. Very comfortable and clean room. Loved the water and ice in the hallway.

Stayed in February 2025

No ramp for belongings cart. Restaurant closed early!!!

The balcony!! And the beds were comfortable!

Stayed in February 2025

Staff were absolutely brilliant, nothing too much trouble

Stayed in February 2025

My only, very minor, complaint would be that the sink water pressure was very low. I could have said something to the front desk but it really wasn't that big of an issue.

I liked the large sized bedroom at Hotel Madera with a large bathroom. In addition to the two queen beds, we had a sofa, desk and chair, coffee bar, coat rack, even a little foyer - and this was a regular room, not a suite. The bathroom was generously sized too, and the shower was fantastic. Great thick towels and two robes, and the toiletries provided were above and beyond what you would expect at this price point. The beds were very comfortable with great mattresses, linens and feather pillows. All of the staff was friendly and helpful - from several front desk people who helped us at various times, to the several valets who fetched our car when we needed it, to the housekeeping staff that came in without a fuss and took care of business quickly. The on-site restaurant Firefly was fantastic for breakfast and brunch. The dinner sounded good too but we had other plans. There were black out shades that were very effective, we slept a little later than planned thanks to the great beds and shades. We had a back street view and we enjoyed seeing the other houses in Dupont Circle and skyline when we were relaxing in the room. The location was great - so many restaurants and shops within walking distance plus the metro was only a couple of blocks away. It was easy to drive in from out of town.

Stayed in January 2025

The location was excellent. Close to restaurants and easy to visit the museums.

Stayed in January 2025

The sound isolation was not perfect against loud noises, but the guests respected the night hours, and it was okay.

The hotel was easily accessible from the metro. We, however, managed to walk to the National Mall on several occasions but it is not the fastest option. The room was nicely big. We are a family of four, parents and two teenagers, and we had enough space. Also, the bathroom, due to its size, was easy to share. There was a restaurant next to the hotel, but it was also offered to the hotel guests. Unfortunately, we did not visit it due to our schedule for planned visits to the city and surroundings as part of a group spread over the city. We even enjoyed sitting on the balcony on a sunny day. The bed was comfy. The closet space was sufficient, and there was sufficient place to hang our jackets (wintertime) at the entranceway of the room. No noise from the street, which allowed us a good night's rest. Just down the street, there is TATTE bakery, a hip place with a nice coffee, bakery ware, and brunch and lunch options. However, go there with a lot of patience since the waiting line can be very long.

Stayed in December 2024

At night people from next door when they in n out the room we could heard it

The room is clean n bathroom are big n clean , kids love it

Stayed in November 2024

Extra charge if we want to check in early even when the room is available.

We like the location, walking distance to Georgetown downtown and the shower in the bathroom or bathroom generally. The king size bed was comfortable.

Stayed in January 2025

Parking lot in front of the hotel is very small, which is inconvenient even for unloading luggage. Valet parking is expensive. We had to use municipal parking nearby

convenient location, large comfortable room with a balcony

Stayed in October 2024

Pricey & no limited parking options

Spacious, clean, and good location!

Stayed in November 2024

The entrance is too small, with stairs in the middle of your way to the elevators. and no lobby to wait for your family.

Everything was great except the entrance.

Stayed in December 2024

The reception/lounge area is on the small side, but quite comfortable.

Convenient location at Dupont Circle with lots of good local restaurants and bakeries. Spacious, comfortable rooms and they make up the bed(s) each day! Friendly staff, good happy hour, and EV charging is included with valet parking.

Stayed in January 2025