that the TV channels cut in an out and couldn’t hock our PlayStation up

that the room was clean

Stayed in February 2023

They have roaches, the television service is lousy, & they are continuing to use the outdated excuse of Covid for not serving the breakfast.

location & price

Stayed in January 2023

They don't give you towels everyday you have to request them the a/c went from hot to cold and it was 11° outside

Stayed in December 2022

No viable laundry

Excellent location

Stayed in January 2023

No viable laundry

Excellent location.

Stayed in January 2023

The first 2 rooms stunk like smoke and mold

The price

Stayed in December 2022

The night staff. Poor customer service. No breakfast or coffee. Missing amenities in room.

It was quiet

Stayed in October 2022

towels not given for second night stay , no coffee pot in room.

central located nice pool

Stayed in October 2022

The debris on the grounds. The loud music going on till after 1:00am, in the conference center.

The property is located in a nice area. The young lady had me booked in quickly. Plenty of soaps and shampoos.

Stayed in September 2022

Rooom was sort-of clean Im a neat clean freak since covid But it was out standing compared to a few other cheaper motels in the city of tyler I didn't see the pool so idk if it were active Only 5 channels to watch There weren't any table and chairs. I just felt on edge worried we would get the place dirty , to their standard, by what they make u sign at checking n it felt like if u breath to heavily on their things they would keep the 50 deposit.

Liked location. Liked how u could park at your door. But the rock ledge in front of doors by where u park were and seemed dangerous Size of room good

Stayed in September 2022

The room was not cleaned. And people were using in drugs at outside place. I don't want to go there anymore.

Stayed in September 2022

Bathroom, Weird people wondering the parking lot. Bring your pistol..

Location was great, Hotel just old and run down. Priced wright though. Bathroom dirty, toilet seat damaged. Bath tub dirty.

Stayed in September 2022

No breakfast, may get cleaned? Smells funny, neighbors were up very late with tv volume way up But thankful to have a place to crash after work

Stayed in August 2022

The website mentioned a breakfast but a sign on the door explained that there was no breakfast being served because of covid and that they have not updated this to reflect on the websites. Covid has only been going on for 2 years now; seems like plenty of time to correct the website. The pool area was covered in cigarette butts and other litter. The outside second floor to my room had a Walmart shopping cart in front of it. The outside trash cans were full and had trash laying on the grounds around them. Room had 1 roach that ran across me at night but that was not too terrible (see picture). If the place was maintained and managed better it could be a nice hotel.

My room was very clean and quiet. The bed was comfortable. The air-conditioner was quiet. The shower was clean.

Stayed in August 2022

First - I requested a handicap room. When I got there I was told they didn't have any and he tried to put me on the second floor without an elevator!! Then, when I told him I was going to write a bad review, he "found" me a room on the first floor. - I think they rent the rooms out weekly or monthly because he kept saying that "the guy wasn't in there". - The room they put me in was actually in front of handicap parking. It had so much mud in front of it that I couldn't go into the room without carrying dirt inside. The room was ok but the floor was dirty and the bed was not very comfortable. - There were old junky cars all around the area and it was kind of creepy.

The location was nice. That's all I can say that was good about this place.

Stayed in July 2022

I only stayed 3 nights and they could not refund the last day because I booked with you.

Stayed in July 2022

two of y’all’s employees were rude for no reason and wasn’t really helpful at all

The cleaning people were very helpful in to letting us back in our room when the keys stopped working. The black guy at the front desk was really helpful fixing our room keys

Stayed in August 2022

cockroaches in the room

The price

Stayed in July 2022

room was hot!! ac hardly working! bed was horrible. very uncomfortable and wobbly

clean. friendly staff

Stayed in July 2022

It's the small things that matter, there was no phone, no clock radio, no glasses or ice bucket, only 1 lamp for the entire bed/living area with a very dim bulb, no dresser, no hangers, only 1 small trash can, no coffee maker, ice machine was a long long way from my room. Maybe I'm expecting to much.

The grounds are dated but we'll kept. Beautiful to walk around and chill. Bed was clean and comfortable.

Stayed in June 2022

limited parking

good location

Stayed in June 2022

The bathroom could have been cleaner, the tub had short, curly hairs in it, also could be better equipped with minor items. No tissue and only one roll of toilet paper, the holder wasnt sturdy.

I was put in a nice quiet area as requested.

Stayed in June 2022

Breakfast! COVID is over!0

No breakfast due to COVID, really!?! Only three semi flat pillow on a king bed. But, good value for what l paid.

Stayed in June 2022

this hotel is no longer “grand”. there’s NO WAY it should be rated this many stars.

The location was good, easy to get to.

Stayed in April 2022

The room seemed unfinished in the remodeling that was happening.

Front desk staff were very professional and hospitable.

Stayed in April 2022