There was no fridge or microwave.

Stayed in March 2025

Well, let's face it, it's not a luxury hotel.

Location was great.

Stayed in March 2025

No elevator, boiler heat, very small everything

The amount of hot water and pressure in the shower amazing. Location was awesome

Stayed in March 2025

It's decent hotel, messy due to renovation.

This hotel is near the major connecting station, so we can easily connect with the other places

Stayed in March 2025

Room was a little small and dingy.

The staff, the security, and the location

Stayed in February 2025

It’s too noisy outside but the bed is comfortable.

Close to Penn station walking distance for about 5 minutes.

Stayed in February 2025

Tiny uninviting street entrance with two security doors. Tiny reception. Not a well maintained building.No lift or help with bags to second floor. The room was very small with a single bed, tiny bathroom, not well maintained.

Location was very convenient for Penn Station.

Stayed in February 2025

The heat was cranked on high and we had to turn on the air conditioning in order not to cook. The bathroom sink was fixed on scalding hot making it impossible to wash hands in it. The motion light in the bathroom for the light and fan activated every time we moved in the room (should be installed differently), there was hardly any toilet paper in the room, and we called front desk left multiple messages, and went to get help in person to the desk multiple times for it, no answer, but the front desk was unattended and no one was in the office at around 7am. We had a place to sleep but I would not recommend nor return.

I liked it was affordable.

Stayed in January 2025

Everything! It was dirty! So much dirt and there were also cockroaches

The location of the hotel

Stayed in November 2024

The staff was awful and there was non when in need of help. One of our room cards didn’t even work. The room had broken poor conditions desk and chair, bathroom doorknob was broken too. The room didn’t seem very clean. There was a mustard bottle outside the window & we had to close and secure the window because it was open. We read reviews prior the stay tried to cancel and they didn’t let us. Since we got there without any good expectations it was as bad as expected. You get what you paid for and is NOT a HOTEL category, is basically a Hostel/Motel/airbnb category, so take that into consideration. MAKE SURE YOU SELECT A FREE CANCELLATION STAY. We didn’t and that’s why we had to stay there because we didn’t want to lose our money. The service is the worse.

It was a great location.

Stayed in January 2025

Facilities felt very run down and amenities were minimal and bare-bones. Bed was not comfortable (basically a mattress on top of two wooden blocks), and there was only one hanger in the slim closet unit. Basically this is a few steps above a hostel, but thankfully a private room with a private bathroom.

Great location just a block away from Moynihan train hall, which places it within an easy walk to Times Square, the Theater District, Herald Square, Restaurant Row, Bryant Park, and more.

Stayed in January 2025

The room architecture and construct.

I did not like the room since it was tiny and conjusted. There was also nobody to help lift our luggage to the third floor.

Stayed in January 2025

Room was super small, so was the toilet. Plugs were not working most of the time. It was cold and there was only a little heater that stopped working as the electricity system would make the plugs stop working every single time.

Only the location

Stayed in January 2025

Room wasn't ready and sent me to a dirty room

Location

Stayed in December 2024

Kind of dirty, stains on sheets, not the most comfortable experience

The cheapest option but still very expensive

Stayed in December 2024

The noise was a significant issue, preventing me from falling asleep easily. The tiny sink and lack of towel hangers were inconvenient.

It's a great location—really convenient for getting around to see the sights. The room was clean, and it was affordable.

Stayed in January 2025

Heater didn't work, and it was very cold. No soap in bathroom

Location was good, it was clean, room was spacious, water was hot

Stayed in January 2025

The Asian guy at the front desk, he needs to be more friendly with customers.

The location, right next to Penn station

Stayed in December 2024

Rooms are pretty small, and not the cleanest.

Super easy to find your room!

Stayed in January 2025

- dirty linen and towels (not sure what kind of stains…) - the room had a gnat/flies issue - no elevator (room on 4th floor so be mindful if you have mobility issues) - the room didn’t have TV and AC remotes nor working hairdryer (provided by the staff after requesting and walking up and down the four flights of stairs…) - no desk, cupboard, small table, had to leave everything on the floor or on a tiny bedside table The photos are a bit misleading, the property is really old and poorly maintained. We are a couple travelling with backpack so we made it work (even though the gnats issue was nasty) given it was the cheapest option in Manhattan during our stay, however if you are travelling as a family, have mobility issues or have high standards for your hotel I would NOT recommend you stay here. If you can live with some level of discomfort and just use the room to sleep a few hours and get going it could be a decent solution given the location.

- Location, seconds away from Madison Square garden and minutes away from Penn Station (arriving from Newark it was great); - Staff was kind and tried to help with our requests - it was the cheapest option for a private bathroom in Manhattan - decent bed

Stayed in December 2024

Rooms are very small and outdated. First room was for one person no mirror in the bathroom and overall not welcoming.

Very close to the garden . Second room was better than the first.

Stayed in January 2025

Toilet isn’t good. Out side was little noisy sometimes but NYC!!

Close to bus stop( expect greyhound and Peter pan) so location is very good!! Subway ACE is close . Also no noise from other room! Which is good

Stayed in December 2024

The hotel itself smells cigars, too cold

Stayed in December 2024

there was nothing in the room like tea coffee proper glass water and also heating was not proper ,curtain was filthy too ,room was not soundproved ,washroom was super tiny

location is awesome ,it's heart of the manhattan,just next to the NYC penn station

Stayed in December 2024