119 West 45th Street, New York, NY 10036, United States
#34 of 431 hotels in New York
Guests' ChoiceBased on 549 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.7
Facilities
8.9
Staff
9.4
Value for money
8.3
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 5, 2025
Joanne
PhilippinesStaff were all very nice and friendly.
Stayed in March 2025
Reviewed: March 26, 2025
Diana
HungaryOur room was quite small, but it is reflected in the price. If you have 2 luggage or a large one you will have trouble finding a place for them. Staff was really nice and the hotel was tasetfully furbished, the bathroom is large espexially in comparison to the bedroom. Breakfast was not included but you get a 25 USD voucher to use in the restaurant.
Stayed in March 2025
Reviewed: March 24, 2025
Nicolette
AustraliaThe lift was tiny and made weird beeping noises throughout the night that I could hear from the room.
The location was amazing, the bed was comfortable and the shower was so good!
Stayed in March 2025
Reviewed: March 13, 2025
Janet
United KingdomFood quality variable and evidence of unnecessary scimping on portions. V small shepherds pie with no veg and tasteless fish and chips. Awkward narrow room with iron bed stands that appeared to retract into wall that I kept bumping into.
Friendly staff, great location. Very clean. Nice bathroom. Towels and linen nice quality. Burger quality great.
Stayed in March 2025
Reviewed: March 7, 2025
Keith
IrelandLovely breakfast, Perfect location, small room but lovely and clean and airy. Lovely friendly staff. Would highly recommend this hotel. Lovely warm welcome on arrival with prosecco and treats in room. Staff very helpful.
Stayed in March 2025
Reviewed: February 11, 2025
Julia
GermanyRoom was a little bit too cold/fresh for winter!
Such a lovely place to be - beautiful newly renovated small mansion next to TSQ. I was traveling alone for my birthday :-( I truly felt home. Shauna & Sebastian spoiled me like a queen. Thank you kindly for showing love. Thanks for the birthday surprise. Breakfast, bar and food were classy and delicious. I will definitely come back <3 GREAT Place
Stayed in January 2025
Reviewed: February 4, 2025
Paul
IrelandElevator is quite small. Other than this very minor issue, it was perfect.
Although a small hotel, it is very comfortable and has everything that you need. Location is perfect, just off Times Square and you are in the heart of everything. Hotel is very clean and modern.
Stayed in January 2025
Reviewed: January 20, 2025
Szymanski
U.S. Virgin IslandsAte dinner in the bar both nights. Good food and great service.
Stayed in January 2025
Reviewed: January 13, 2025
Dean
United KingdomRoom was a bit on the small side - but frankly it was good enough for a busy weekend in NYC
Outstanding location for Times Square, the theatre district and Fifth Avenue. Lovely characterful building, really friendly staff and a super bar and small restaurant, with good food for breakfast. They also chucked in a $25 a day voucher to be used on the restaurant and bar, which we did for breakfast every day.
Stayed in January 2025
Reviewed: January 6, 2025
Karl
IrelandIt can be busy at times but I think that’s a product of its location.
Really liked the boutique nature of the hotel and the really friendly and positive staff.
Stayed in December 2024
Reviewed: January 6, 2025
Robin
United KingdomWish breakfast was in the price as not cheap per night, I know you pay for location but I think warrants breakfast
Location was perfect, staff very friendly
Stayed in December 2024
Reviewed: January 2, 2025
Raquel
PhilippinesClose to our tourist spot
Stayed in January 2025
Reviewed: January 2, 2025
Willena
United StatesNothing. We enjoyed our stay.
Good stay on New Year’s Eve; good location. One block away from ball drop
Stayed in January 2025
Reviewed: December 28, 2024
Sherell
United StatesThe restaurants, decor, and ambience is a perfect setting for fine dining in Manhattan Spaces were definitely my family‘s favorite part of the property.
Stayed in December 2024
Reviewed: December 27, 2024
Kathy
United StatesAs all nyc rooms smallish but bathroom nice
Excellent location great staff
Stayed in December 2024
Reviewed: December 24, 2024
Trf
United StatesThis is an oasis in the middle of the hustle and bustle of mid-town. Upscale European decor and a wonderful Irish breakfast. The staff is also warm and friendly. For a lively evening, Connoly's, next door, is a must. The Perfect Pint is 2 doors down as well. I can't wait to return!
Stayed in December 2024
Reviewed: December 19, 2024
Fiona
United KingdomPerfect location in central of NY, yet an oasis of quiet calm. Small room, but as expected for such a central location - clean and tastefully decorated. Friendly, welcoming staff, who looked after us very well. Fabulous restaurant, varied menu for breakfast and dinner, and very accommodating of dietary intolerances. Wouldn’t hesitate to recommend.
Stayed in December 2024
Reviewed: December 19, 2024
Matthew
United KingdomThere was nothing I didn't like. Any tiny hiccup was resolved quickly and courteously.
Staff were amazing and the welcome especially delightful considering that the property is in the heart of Manhattan. I was on a theatre trip and every theatre was within easy walking distance. Considering the location, they have done wonders to ensure that any ambient noise from outside is blocked completely.
Stayed in December 2024
Reviewed: December 14, 2024
Katie
United StatesSize of room Food was just ok
Location Staff Vibe Decor
Stayed in December 2024
Reviewed: December 9, 2024
Evan
United Statesnothing much would be nice if it had parking
good location
Stayed in December 2024
Reviewed: November 26, 2024
Patrick
United StatesRooms are small and just a bit cramped
Very clean and functional, excellent location, good restaurant, friendly and good service
Stayed in November 2024
Reviewed: November 26, 2024
John
United StatesOnly complaint we have is construction noise down the street that went on throughout the night but the hotel doesn’t control that.
Friendly staff, loved Irish wait staff, cozy room.
Stayed in November 2024
Reviewed: November 16, 2024
Jessica
United StatesEverything was perfect.
I can’t say enough! The staff were SO kind. The location was perfect! The hotel itself is beautifully appointed and the rooms were neat and tidy and quite large! Breakfast in the morning was delightful- a full Irish breakfast. The Irish coffee to go was such a treat as well!
Stayed in November 2024
Reviewed: November 4, 2024
József
HungaryThe surraund is fantastic! 100 m from the Time Square! Small but very confortable rooms. Boutique hotel in the heart of New York !
Stayed in November 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content