132 East McCullough Drive, University Place, Charlotte, NC 28262, United States
#176 of 183 hotels in Charlotte
Guests' ChoiceBased on 373 hotel reviews
4.5Cleanliness
5.3
Comfort
5.3
Location
6.2
Facilities
5.1
Staff
6.6
Value for money
5.4
Free Wifi
6.0
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End of dialog contentReviewed: September 7, 2024
Shaqhonda
United StatesNothing
Very nice and clean
Stayed in September 2024
Reviewed: August 5, 2024
Witherspoon
United StatesKinda of dirty
Location
Stayed in July 2024
Reviewed: August 1, 2024
Sanita
United StatesAfter giving my room keep to someone and she assaulted me and also broke my game system they kicked me out for giving out my room key and getting into an altercation because of their mistake. Id like to report this hotel please if possible
They were nice at first
Stayed in July 2024
Reviewed: July 27, 2024
Sara
United StatesNothing. We requested left after about 10 minutes and requested a refund. There were burn marks all over the room, bugs on the wall, uncovered outlets, broken doors, and the smell of smoke was terrible.
The location
Stayed in July 2024
Reviewed: July 25, 2024
Alethea
United StatesBed..smell like weed!!!! .carpet horrible... I didn't feel safe putting my suitcases on the floor they were in the bed with me! Roaches
Hot water and air conditioning
Stayed in July 2024
Reviewed: July 22, 2024
Matherly
United StatesTv tucked kept cutting off,had 1 channel
Stayed in July 2024
Reviewed: July 19, 2024
Andre
South AfricaI did not like these desk staff. They had absolutely no professionalism. I did not like the lack of cleanliness of hotel. I did not that cigarette smoke was clearly coming through the vents from other peoples rooms from smoking.
Perhaps only the price.
Stayed in July 2024
Reviewed: July 17, 2024
Deaner
United StatesPeople sitting out of the window people smoking drugs outside the front office the grass wasn't cut it just looked like a prostitute hotel I left the same day
I didn't like it
Stayed in July 2024
Reviewed: July 14, 2024
Deonte
United StatesDirty curtains was dirty linen was dirty Shower nd bath water had no pressure Chip paint no Microwaves in the room Free breakfast I guess the homeless eat b/4 you can!! I wouldn’t eat anyway, juice machine broke Gnats in the muffins
Very Dirty It’s like a shelter or Half way house for men It’s just disgusting
Stayed in July 2024
Reviewed: July 10, 2024
Rodney
United StatesI was mistaken for another guest and their wife and even after explaining, the GM did not even apologize. I ended up having to get a refund through booking.com. This place was totally RUDE and not only will I NEVER stay here again, but I will make sure to let everyone know on all social media platforms what happened. I have the texts from their GM to prove it.
Nothing
Stayed in July 2024
Reviewed: June 28, 2024
God
United StatesN/a
Everything was excellent
Stayed in June 2024
Reviewed: June 9, 2024
Allan
United StatesThe tv set up was just horrible. If your kids wanted to play there gaming consoles they would not be able too bc of that. Then the tv is so high up. The bathroom was terrible tolit sit looked chewed up and the bathroom/bedroom as a whole was just an awful experience and site to see. Remodeling is a must.
The location is close to my job.
Stayed in May 2024
Reviewed: May 23, 2024
Shanaoliyah
United StatesEverything
Nothing horrible
Stayed in May 2024
Reviewed: May 20, 2024
Robinson
United StatesOutside of it, the surroundings
Update it!!!
Stayed in May 2024
Reviewed: April 29, 2024
Wooten
United StatesThe room has so many holes in the walls. There was No stopper for the bathtub. The day bed cover was ripped with holes in it. The bathtub looked like it hadn't been cleaned in months. The carpet was filthy. There wasn't a refrigerator, microwave, coffeemaker or an iron in the room. The juice machine was out of order at the complementary breakfast station.
The young man at the front desk was nice
Stayed in April 2024
Reviewed: April 29, 2024
Randy
United StatesThe property smelled like pot and needed a lot of upgrades. Bed sheets had holes in them. This place should be closed.
staff was helpful
Stayed in April 2024
Reviewed: April 28, 2024
Gail
United StatesNot what was pictured. Locks did not work on windows, sticks were being used to keep the windows closed. Did not feel safe staying at this location. Partying in rooms above us, all hours of the night. Screaming and yelling. Transactions for drugs happening through the windows of the hotel rooms. Continental breakfast was frozen waffles thrown in the refrigerator. Eating area was not clean.
Staff was friendly.
Stayed in April 2024
Reviewed: April 22, 2024
Leeann
United StatesNo microwave in the room
Did not use this feature
Stayed in March 2024
Reviewed: March 28, 2024
John
United StatesThe room was dirty. It didn't seem like the phone had been wiped off in quite a while. The tissue container was rusty. The walls of the room were chipped. The heater / air conditioner unit didn't function properly. It didn't appear that the thermostat was working correctly. When the heater went on it stayed on and ran and ran and ran. When you switched it over to air conditioning it would then cool and cool and cool. I spent the whole night getting up turning the heater on and then off and then back on when the room was cold. The complimentary breakfast was one of the weakest spreads that I've ever seen at any hotel. Even the Red roof did better than you did. The property was poorly maintained. The heater in the stairwell was broken and in pieces laying on the floor. I will be hard for us to ever stay at a microtel again.
The location was good. Nothing else about our experience was good.
Stayed in March 2024
Reviewed: March 28, 2024
Hoennicke
United StatesHad to call the cops on a guy the moment we walked in. The first night someone was trying to get into my room. The phone didn't work to call the front desk to let someone know and I couldn't get through with my own phone.
They had a room available last minute
Stayed in March 2024
Reviewed: March 6, 2024
Charlie
United StatesCancel my reservation without speaking with me
For one a book was looking.com and this little tale tried to charge my card before I got there so I really did not like that and then they canceled my reservation
Stayed in March 2024
Reviewed: March 4, 2024
Tiffany
United StatesEverything. Not worth any of the price unless it’s $50/night.
Location was okay.
Stayed in March 2024
Reviewed: February 18, 2024
April
United StatesWe had to check out at 2:00am bc I was getting bitten by numerous bed bugs. We went down to the front desk to check out and the clerk was clearly drunk. And seemed to be hosting a little party in the lobby. She stated that the general manager would be in around 10:00 am on Sunday morning and we could speak with her to request a refund. We came back at that time and was told that she wouldn’t be in until Monday around 9:00am.
Stayed in February 2024
Reviewed: February 17, 2024
Fowler
United StatesEverything
Nothing
Stayed in February 2024
Reviewed: February 5, 2024
Dorothy
United StatesNothing it needs to be upgraded badly!!there was no smoke alarm in the room ! I have pictures.
Nothing the pictures were all lies
Stayed in February 2024
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