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  5. Reviews of Microtel Inn by Wyndham University Place

Reviews of Microtel Inn by Wyndham University Place This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

132 East McCullough Drive, University Place, Charlotte, NC 28262, United States

#176 of 183 hotels in Charlotte

Guests' Choice

Review Score

Based on 373 hotel reviews

4.5

Score breakdown

  • Cleanliness

    5.3

  • Comfort

    5.3

  • Location

    6.2

  • Facilities

    5.1

  • Staff

    6.6

  • Value for money

    5.4

  • Free Wifi

    6.0

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 76 - 100

  • Reviewed: September 7, 2024

    10
    It was very peaceful
    • Couple
    • Deluxe Queen Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very nice and clean

    Stayed in September 2024

  • Reviewed: August 5, 2024

    7.0
    Only in Charlotte NC
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Kinda of dirty

    Location

    Stayed in July 2024

  • Reviewed: August 1, 2024

    1.0
    It was terrible very unsafe !
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    After giving my room keep to someone and she assaulted me and also broke my game system they kicked me out for giving out my room key and getting into an altercation because of their mistake. Id like to report this hotel please if possible

    They were nice at first

    Stayed in July 2024

  • Reviewed: July 27, 2024

    1.0
    Don't waste your money
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing. We requested left after about 10 minutes and requested a refund. There were burn marks all over the room, bugs on the wall, uncovered outlets, broken doors, and the smell of smoke was terrible.

    The location

    Stayed in July 2024

  • Reviewed: July 25, 2024

    1.0
    Don't do it
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed..smell like weed!!!! .carpet horrible... I didn't feel safe putting my suitcases on the floor they were in the bed with me! Roaches

    Hot water and air conditioning

    Stayed in July 2024

  • Reviewed: July 22, 2024

    7.0
    Good room and location
    • Leisure trip
    • Group
    • Deluxe Queen Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Tv tucked kept cutting off,had 1 channel

    Stayed in July 2024

  • Reviewed: July 19, 2024

    1.0
    I will not stay there again.
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I did not like these desk staff. They had absolutely no professionalism. I did not like the lack of cleanliness of hotel. I did not that cigarette smoke was clearly coming through the vents from other peoples rooms from smoking.

    Perhaps only the price.

    Stayed in July 2024

  • Reviewed: July 17, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    People sitting out of the window people smoking drugs outside the front office the grass wasn't cut it just looked like a prostitute hotel I left the same day

    I didn't like it

    Stayed in July 2024

  • Reviewed: July 14, 2024

    1.0
    It was Disgusting don’t book there
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Dirty curtains was dirty linen was dirty Shower nd bath water had no pressure Chip paint no Microwaves in the room Free breakfast I guess the homeless eat b/4 you can!! I wouldn’t eat anyway, juice machine broke Gnats in the muffins

    Very Dirty It’s like a shelter or Half way house for men It’s just disgusting

    Stayed in July 2024

  • Reviewed: July 10, 2024

    1.0
    RUDE, RUDE, RUDE!!!!! Unprofessional!!!
    • Business trip
    • Solo traveler
    • Deluxe Queen Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was mistaken for another guest and their wife and even after explaining, the GM did not even apologize. I ended up having to get a refund through booking.com. This place was totally RUDE and not only will I NEVER stay here again, but I will make sure to let everyone know on all social media platforms what happened. I have the texts from their GM to prove it.

    Nothing

    Stayed in July 2024

  • Reviewed: June 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    Everything was excellent

    Stayed in June 2024

  • Reviewed: June 9, 2024

    1.0
    My stay was bad not what I expected I was disappointed and canceled immediately.
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The tv set up was just horrible. If your kids wanted to play there gaming consoles they would not be able too bc of that. Then the tv is so high up. The bathroom was terrible tolit sit looked chewed up and the bathroom/bedroom as a whole was just an awful experience and site to see. Remodeling is a must.

    The location is close to my job.

    Stayed in May 2024

  • Reviewed: May 23, 2024

    1.0
    Terrible
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Nothing horrible

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    Decent can’t complain
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Outside of it, the surroundings

    Update it!!!

    Stayed in May 2024

  • Reviewed: April 29, 2024

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room has so many holes in the walls. There was No stopper for the bathtub. The day bed cover was ripped with holes in it. The bathtub looked like it hadn't been cleaned in months. The carpet was filthy. There wasn't a refrigerator, microwave, coffeemaker or an iron in the room. The juice machine was out of order at the complementary breakfast station.

    The young man at the front desk was nice

    Stayed in April 2024

  • Reviewed: April 29, 2024

    1.0
    Didn't stay. Checked in and checked back out. I wont stay at any microtel becaus of this experience.
    • Leisure trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    The property smelled like pot and needed a lot of upgrades. Bed sheets had holes in them. This place should be closed.

    staff was helpful

    Stayed in April 2024

  • Reviewed: April 28, 2024

    1.0
    Do not recommend staying at this location!
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not what was pictured. Locks did not work on windows, sticks were being used to keep the windows closed. Did not feel safe staying at this location. Partying in rooms above us, all hours of the night. Screaming and yelling. Transactions for drugs happening through the windows of the hotel rooms. Continental breakfast was frozen waffles thrown in the refrigerator. Eating area was not clean.

    Staff was friendly.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    Had to stay for school purpose. Best rate I could find in right area
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No microwave in the room

    Did not use this feature

    Stayed in March 2024

  • Reviewed: March 28, 2024

    2.0
    A very very poor experience.
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was dirty. It didn't seem like the phone had been wiped off in quite a while. The tissue container was rusty. The walls of the room were chipped. The heater / air conditioner unit didn't function properly. It didn't appear that the thermostat was working correctly. When the heater went on it stayed on and ran and ran and ran. When you switched it over to air conditioning it would then cool and cool and cool. I spent the whole night getting up turning the heater on and then off and then back on when the room was cold. The complimentary breakfast was one of the weakest spreads that I've ever seen at any hotel. Even the Red roof did better than you did. The property was poorly maintained. The heater in the stairwell was broken and in pieces laying on the floor. I will be hard for us to ever stay at a microtel again.

    The location was good. Nothing else about our experience was good.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    1.0
    I will never come to this location again.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Had to call the cops on a guy the moment we walked in. The first night someone was trying to get into my room. The phone didn't work to call the front desk to let someone know and I couldn't get through with my own phone.

    They had a room available last minute

    Stayed in March 2024

  • Reviewed: March 6, 2024

    1.0
    Very Poor
    • Business trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Cancel my reservation without speaking with me

    For one a book was looking.com and this little tale tried to charge my card before I got there so I really did not like that and then they canceled my reservation

    Stayed in March 2024

  • Reviewed: March 4, 2024

    2.0
    Needs to be upgraded.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything. Not worth any of the price unless it’s $50/night.

    Location was okay.

    Stayed in March 2024

  • Reviewed: February 18, 2024

    1.0
    Terrible
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had to check out at 2:00am bc I was getting bitten by numerous bed bugs. We went down to the front desk to check out and the clerk was clearly drunk. And seemed to be hosting a little party in the lobby. She stated that the general manager would be in around 10:00 am on Sunday morning and we could speak with her to request a refund. We came back at that time and was told that she wouldn’t be in until Monday around 9:00am.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    1.0
    Horrible experience
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in February 2024

  • Reviewed: February 5, 2024

    1.0
    This place is horrible and I need a refund ! I have pictures and I never stayed anywhere that was so degraded!!
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing it needs to be upgraded badly!!there was no smoke alarm in the room ! I have pictures.

    Nothing the pictures were all lies

    Stayed in February 2024

Showing 76 - 100

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