7421 North Scottsdale Road, Scottsdale, AZ 85253, United States
#82 of 146 hotels in Scottsdale
Guests' ChoiceBased on 640 hotel reviews
7.5Cleanliness
8.1
Comfort
8.2
Location
8.8
Facilities
7.7
Staff
8.4
Value for money
7.6
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 15, 2025
Jon
United StatesNice setting but the hall carpeting needs updating or a good cleaning
Stayed in April 2025
Reviewed: April 4, 2025
Jeddeloh
United StatesBuilding is old and still needs to be upgraded
The staff was awesome and helpful.
Stayed in March 2025
Reviewed: January 25, 2025
Lori
United StatesThe elevator was broken the whole time we were there
Facilities
Stayed in January 2025
Reviewed: January 22, 2025
Indira
United StatesI like the activities available
Stayed in November 2024
Reviewed: January 21, 2025
Steve
United Statesold; decor, and paint in room, old bed, sliding glass door hard to open and close
great staff
Stayed in January 2025
Reviewed: January 14, 2025
Juanita
United StatesNA
Beautiful view and close to Old town!
Stayed in October 2024
Reviewed: January 13, 2025
Valerie
United StatesI didn’t like the location. I had a room facing the main road. I’m a light sleeper so I heard all noisy car or vehicle that drove by. I didn’t sleep well. I prefer a courtyard view.
I loved the room, the outside setting and friendly staff.7
Stayed in January 2025
Reviewed: January 4, 2025
Charla
United StatesThe bed was soft but the pillows were very hard resulting in poor sleep and sore neck/shoulders.
Great location, very clean and friendly staff.
Stayed in December 2024
Reviewed: January 2, 2025
Mike
United StatesEverything was clean , friendly staff.Great location , close to everything but still far enough to enjoy a quiet stay.The possibility to use their Kayak to go on the lake from the Golf course
Stayed in December 2024
Reviewed: December 29, 2024
Amelia
United StatesNo front desk in the morning, I left my keys in the drop box and after a few hours I still wasn’t checked out. I was told it’s booking responsibility to do this and reimburse my hundred dollar security deposit even though the hotel charged my card upon arrival. I stood in a line for forty minutes with only one person ahead of me. The lack of training for such a high class place was ridiculous. She insisted that booking was responsible for my reimbursement even though the hotel charged the fee upon arrival.
The property was gorgeous the lake was beautiful and the amenities were astounding… hammocks and paddle boats
Stayed in December 2024
Reviewed: December 23, 2024
Thomas
United StatesI wish the pool was warmer; too cold for me.
Staff was all very nice and helpful. Restaurant was great for breakfast and dinner. Beautiful grounds.
Stayed in December 2024
Reviewed: December 8, 2024
Libby
United StatesThere was no path around the lake. We ended up bicycling on the road around the block. The restaurant was ok, but overpriced. No ambiance, which is a shame because all it would take is softer music and dimmer lighting. The restaurant is essentially a sports bar with lots of TV's . There were nice fire pits to sit by, but the chairs were such that they couldn't be moved closer to actually feel the heat.
The view was nice. Bikes were great. Room was decent. Loved the balcony.
Stayed in December 2024
Reviewed: December 7, 2024
Barbara
United StatesAlthough we booked for 3 people in room, the towels, coffee, etc. were provided for 2 people. We had to ask for additional items. Note: The restaurant and bar closed early, but we were informed that they might close early due to the holiday. My son went to the restaurant just as another large group of people were arriving, and they were all turned away due to the restaurant closing.
Room was great and staff were very helpful.
Stayed in November 2024
Reviewed: December 6, 2024
Baird
United StatesSome areas on the walls could really use a cleaning. Also, there were no USB ports
The room and bed were comfortable
Stayed in December 2024
Reviewed: November 12, 2024
Nordeman
United StatesLocation and lake
Rooms are dated.
Stayed in November 2024
Reviewed: November 2, 2024
Rodriguez
United StatesPool is in restoration. But they have acces to a pool close to the hotel.
Location was excellent and quiet.
Stayed in October 2024
Reviewed: October 30, 2024
Stephanie
United StatesI ordered wine and chocolate strawberries in the room to make it a special start to our weekend getaway unfortunately, the chocolates came on a sorry Facebook plays with a tin lid on it like it was a school lunch. Just a shame when the room was so nice. It seemed to be a bit of a letdown, especially for the price, but that’s just being picky. Overall, this day was excellent. The staff were exceptionally kind.
Stayed in October 2024
Reviewed: October 17, 2024
Marlana
United StatesI received multiple app messages, texts, and emails about the pool being closed that included the wrong dates. The listing did not mention a resort fee but then one was added in the first message after I’d already booked. When I went to check in online, the fee had doubled. I contacted the property and they honored the original price, but there was just a ton of hassle and confusion before we even checked in. Whoever runs the communication for this place seems to be incredibly disorganized. At the property, the walk to our room was long. We didn’t mind, because it gave us the best view. But if you have mobility issues, I’d request a closer room. The barn door to the bathroom wouldn’t shut properly and would always drift open. Also, there was a group of people with a barky dog who partied loudly and late into the night across the hall.
The view was beautiful. The room was large and comfortable. Parking was easy. And we had a nice walk in the morning before it got too hot.
Stayed in September 2024
Reviewed: October 15, 2024
Nielsen
United StatesFaculties were lacking. No pool, restaurant in a weird spot, couldn’t go outside due to contradiction. Just overall they seem like they are going through it. The rooms were nice but I could hear everything the other rooms were listening to, talking about, playing on TV. The privacy was bad. So for a nice luxury place it wasn’t too good but way better than a best western or a normal one like that.
It was on a beautiful estate. Big check in area, seemed to have some history. Seemed luxury at first, grand entrance
Stayed in October 2024
Reviewed: October 13, 2024
Catherine
United StatesI felt the price was a little high for a pretty standard hotel, likely just due to the location.
Staff were all friendly and the views were nice.
Stayed in October 2024
Reviewed: October 13, 2024
Kahn
AustraliaNothing
Great location, very nice staff
Stayed in October 2024
Reviewed: October 9, 2024
Geepurple10
United StatesThe restaurant and bar were closed.
Location. Golf course was pretty. The staff was nice.
Stayed in August 2024
Reviewed: October 8, 2024
Angela
CanadaVery dated....and tired. Pool was not open due to maintenance. Was not informed if this at booking.
Friendly staff. Easy parking
Stayed in October 2024
Reviewed: October 4, 2024
Leveta
United StatesAmenities. Pool was down and the Lake area was full of duck poop. Staff was unenthusiastic towards guest. And the Restaurant was over priced for the type of Menu they had
Location
Stayed in September 2024
Fiesch, Switzerland
Crevillente, Spain
Kalamitsi, Greece
Słubice, Poland
Orléans, France
Great Yarmouth, UK
Ljubljana, Slovenia
Yangon, Myanmar
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content