Our rooms were close, but not connected. I was always on the hallway going to check on the rest of my children.

The breakfast was very good, with regular changes in the menu, so we don’t get to eat same thing everyday.

Stayed in March 2023

Zipline was closed when we wanted to go! 🥹

Everything was great! Next time we are bringing our kids! We didn't expect to see kids there! Very family friendly!

Stayed in March 2023

That you couldn’t use cash to pay for things. Which really isn’t a big deal. We have a card, but we also like to have the option to pay with cash.

It’s very clean. Housekeeping makes rounds twice a day to see if anything is needed. And they clean your room while your gone during the day. There are plenty of things to do around the hotel so you don’t get bored. Our family loved playing pool.

Stayed in March 2023

My family and I enjoyed everything. We will return next time to enjoy everything the resort has to offer.

Stayed in March 2023

starting to look a little run down in some areas.

amenities, location

Stayed in March 2023

It was a bit pricey, but you get what you pay for sometimes

The pool and swim up bar were amazing

Stayed in March 2023

Noisy techno boom boom boom until 11pm on pyramid, pool side. I actually upgraded the room for this view without realizing the noise. Would not stay on this side of the hotel ever again. Also, bring your own pillow as the one's provided are big and puffy.

Clean rooms, tidy hotel, bouncy house and pool were great for the kids. Also, on site restaurant was exceptional.

Stayed in March 2023

There were no trash bags in the garbage cans.

Great pool, my kids loved it! And it's temp controlled. We went at the end February and the pool wasn't cold. It was perfect and the hot tub is a decent size too.

Stayed in February 2023

bartender at the pool were rude but that was the only problem we had

there is so much to do we needed more days to finish

Stayed in March 2023

Great resort, large rooms, has everything we needed.

Stayed in December 2022

carpet and a few other features were dated a bit

No wait for good food.

Stayed in February 2023

Sink had a small leak, and the sink was clogged. Vending machines had drinks at $5 each, way too much after we are spending a pretty penny on the hotel itself.

Very comfortable, welcome feel to the atmosphere. Staff very friendly. Restaurant was reasonably priced and the Ribeye was fabulous!

Stayed in February 2023

Kinda bummed that the breakfast buffet was only on weekends. From a management view I understand the cost versus guests would equal a ton of wasted food. There is the option to order from the table. I graded this super hard and somewhat selfish, but the breakfast buffet was that good.

I booked this through booking.com. After booking I read more reviews, I started to get worried as many were not favorable. To our surprise, we did not experience any of the complaints that we read. The water was hot and good water pressure, the staff was friendly and helpful. The hotel was beautiful and clean. We would absolutely stay at this hotel again. The value for money paid was more than fair. (We stayed here the week before spring break). Oh, and the beds are above average (unlike some reviews stated.)

Stayed in March 2023

nice, walked around, comfortable, quiet rooms

Stayed in February 2023

None

The atmosphere was great. Exhibitions were very interesting and educational

Stayed in February 2023

Ice machine and coke machine empty

Stayed in February 2023

There was nothing about the property that I did not like.

The the property was clean and comfortable. I was given the option whether I wanted to be close to the elevator with the same view I was expecting.

Stayed in February 2023

n/a

it was wonderful

Stayed in February 2023

room service never answered

great hotel!

Stayed in February 2023

Although the food was very nice , it was a bit on the expensive side. Would have been better if some of the attractions were open until maybe 6pm, makes them hard to visit on a one night stay since the close before regular check in and don’t open till almost check out in the mornings.

Very clean and well appointed rooms. Comfortable bed. Food in Cafe In the Park was very flavorful.

Stayed in February 2023

Had a little trouble with valet parking, took much longer than expected to hand over the keys following our return to the hotel after dinner out.

The room is in a good location, close to the elevators. Couch and chair were a bonus, disability room overlooking the pyramids.

Stayed in February 2023

The beds were comfortable and staff was very friendly.

Stayed in February 2023

I paid $140 and feel like that's definitely the most anyone should be paying. Check in was OK. Not the friendliest bunch. I feel like the guy didn't really tell me what the hotel offered. Outdoor/indoor pool was not heated like they told me before and during check in. Both pools are kind of small. The indoor pool room smelled so bad due to the high levels of chlorine. At night you have to get your pool towel from like a vending machine. Towels have trackers, and if you don't return it, they will charge you. Felt like I was staying at some ghetto hotel. Gym is a decent size but very old equipment. The carpet in the room/ hotel was stained/ dirty. It needs a good deep cleaning. The bed was very hard/firm.The TV in the room was too small. I booked the island view, but it was not a nice view (view was of the parking lot and Schlitterbahn.) Mini refrigerator was kind of loud. Rooms are older/outdated. There's not much to do in Galveston; it's definitely not a place that you need to stay overnight, and the beaches are not good. But if you decide to stay overnight, I would only recommend this hotel if you are paying under $140 and it's summer so you can enjoy the pool.

Room was spacious.

Stayed in February 2023

Great property, but for as nice of a place your bed linens are horrible. It was like sleeping with sandpaper sheets.

Stayed in February 2023

Cafe and Starbucks on site.

Stayed in January 2023