The location was perfect for visiting Moody Gardens attractions. Our rooms was very comfortable and roomy

Stayed in May 2022

Nothing everything was great.

Great place

Stayed in May 2022

N/A

The property was very clean and everyone was very nice!

Stayed in May 2022

The restaurant in the hotel food wasn't good.had the buffet food wasn't Fresh old dryed up

One stop convenient

Stayed in May 2022

I didnt like nor having extra towels as requested when I booked thru 3rd party site only to get to property and be told that Request Not Honored until you are assigner a room upon check in I did not like No Microwave was in my room. I did not like No Hotel Shuttle Bus to take me to local places nearby. I did not like no Blankets in closets

Breakfast was good ... Spa was Excellent (a bit pricier) Room was quite pretty and our View of Islands & Schliterbahn water park was amazing. A plus was their Hotel Gym offered Free Yoga classes but I didn't know about it until After the fact. *****🔺I did like the Friendly Smiles of all the Valet ppl especially Randy who went above and beyond by taking our Luggage up to room then went to another floor to get ICE for our cooler WOOHOO THANKS RANDY🔺

Stayed in May 2022

The bed and pillows are terrible.

Stayed in April 2022

Beds were hard, mattresses were not good quality. Food was just ok

very clean quiet property, staff was very friendly.

Stayed in May 2022

The room has a horrible smell, bathtub old and dirty. Wall paper coming off the wall

I did like the attractions, imax, aquarium etcs

Stayed in May 2025

When the woman checking us in at 4:45pm.on Friday afternoon Spanish black hair glasses was in such a hurry to check us in keep making mistakes with our checking in rushing us asking for my credit card that I already gave to her forgot she had it . We purchased two rooms she gave us keys to one .She was talking to the staff member next to her saying she was getting off in a few minutes. When I asked her for the keys for the second room she said she gave them to us and she didn't. If that's the way you're staff treats customers no wonder business is slow.When we checked out I had a 28 dollar charge from the bar charged to our room we didn't make we don't even drink much less no where the bar is.I asked the employee why we were charged for something we haven't used she said yes you did it's right here on your bill.We were going to the airport no time to investigate. What's the use will let everyone know to stay at another hotel if they visit your city.

When I left.

Stayed in April 2025

The food is not to the standards of this type of accomodations. The food was very poor quality. The Cafe had a buffet which was fair. Room service was awful , expensive and the food tasted not to standards. The only thing that was good was the Salmon Lox and that is because it is a raw dish no cooking involved and the orange juice. The halls smelled musty, for a property that is not that old. this is bad. Around the pool they said "let us know if you are celebrating a birthday so we can help you celebrate!" I told the front desk when I checked in that we were there to celebrate 2 birthdays, nothing happened. When I asked the young lady again she said not at the hotel maybe around the pool. Wishy washy! Very disappointed because I dropped a lot of money at this Hotel. Will not recommend , will not go back!

I liked the pool and the swim up bar. The lobby was cute, but expected better.

Stayed in April 2025

Pool closes around 11 but we were kicked off at 930. Pool bar was suppose to close at 11 but closed at 9. The bar tender was upset because she had to work a double till close and shut it down early.

The amenities

Stayed in April 2025

Room smelt musky. Air conditioning banged all night. Location is great for moody gardens but that is literally it. You're miles away from anything else. Had to unfold and make the sofa bed which wasn't great. $50 early check in fee was refunded for that which is fine.

Pool and kids area were great. Coffee shop was handy.

Stayed in April 2025

Well the first night we found a bug /roach.the second night we were woken up by a false fire alarm. We were all tramatized and had a hard time going back to sleep.

I love the location and it was easily to get to our event

Stayed in March 2025

The room needed maintenance. Damaged areas on the walls, stains on the sheets, stained towels, dirty shower curtain, very chipped tub, toilet bowel dirty on the outside.

Stayed in March 2025

Run down. Upholstery dirty with cigarette burns. No linens for sofa bed. Bedside Lamp was broken. Our 1st visit to Moody Gardens. It was confusing and staff acted as if we knew what activities were available Never found concierge on duty.

It was child oriented

Stayed in March 2025

It smelled a little mildew, there wasn’t a microwave in the room. The bed wasn’t very comfortable, it was kind of hard. The hotel could use an upgrade as well.

Location

Stayed in March 2025

very dirty including sheets and pillows and showers

nice elevators

Stayed in February 2025

The building looks like a hospital. The walls beyond the first floor are all gross. The light fixture was falling down in our bathroom. The sink was backed up. The carpet was sticky and stained. The bed was uncomfortable.

We had a blast at the attractions.

Stayed in February 2025

No couldn't get in the in door pool.. To packed

Stayed in January 2025

The rooms are very outdated and the bathtub was absolutely disgusting. The paint is piling off, and whatever they used to fix it was also coming up. Couldn't give my toddler a normal bath. Also no microwave available in the room, so I couldn't feed my toddler as normal, he's a very picky eater. Called the front desk and one wasn't available.

The staff is very friendly!

Stayed in December 2024

The bathtub looked disgusting. The paint was peeled off everywhere, and it looked like someone threw up in the tub. The shower wouldn't drain right. The water wouldn't shut off all the way. The staff wasn't overly friendly. Everyone wanted you to "upgrade" everything for an additional charge. We weren't impressed.

The Christmas scenes Decorations Comfortable bed Cold air

Stayed in November 2024

Everything was closed down, no comp breakfast, didn’t have ufc fight, kids 14 can swim without an adult, kitchen staff was rude

It was pretty

Stayed in November 2024

thought the place was looking very dated.

comfortable bed.

Stayed in November 2024

I liked nothing about this hotel. The carpet nasty, the ice maker was broken and my husband had to go to another for to get ice. I asked the housekeeper for a blanket, and she acted as if she did not speak English and neve brought us one. I have stayed her twice only because my husband thought it was reasonable. This is our second time staying at this property. Its just outdated. The couches were also very nasty. I also saw a roach crawling the morning we checked out. I left my car there for a cruise so I was just afraid to complain.

I liked nothing about this hotel. The carpet nasty, the ice maker was broken and my husband had to go to another for to get ice. I asked the housekeeper for a blanket and she acted as if she did not speak English and never brought us one. I have stayed her twice only because my husband thought it was reasonable. Its just outdated. The couches were also very nasty. The couches were also very nasty. I also saw a roach crawling the morning we checked out. I left my car there for a cruise so I was just afraid to complain.

Stayed in October 2024

The customer service wasn't good at all...I had paid for my room online before gettingto the property..THEN I GET THERE WAS SUPPOSE TO BE CHARGE only accidental charge of 100.00 BUT WAS CHARGE for a THE room twice and then charge A ACCIDENTAL FEE ON TOP OF THAT TO the point account was in the negative....then THEY lied about the money going back right away..And the manager didnt even have the common courtesy to come and talk about the accident...AND NO TYPE ACCOMMODATION FOR ALL THE TROUBLE THEY CAUSE..

Stayed in November 2024