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  5. Reviews of Moxy Austin - University

Reviews of Moxy Austin - University This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2552 Guadalupe Street, Austin, 78705, United States

#36 of 220 hotels in Austin

Guests' Choice

Review Score

Based on 315 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.3

  • Value for money

    8.2

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: November 29, 2022

    7.0
    Stay would have been great, had it not been for 2 strange door knocking incidents
    • Leisure trip
    • Solo traveler
    • Queen Guest Room
    • Stayed 1 night
    • Submitted from a mobile device

    At 12:45am a male knocked on my door. I did not open the door but did ask who is it & what did they need. The man asked if I requested headphones. I said no and they left. If it was a hotel employee they never identified themselves as such and since when do hotels provide headphones? The next morning around 8:30am someone knocked on my door again. This time no one responded to my question, who is it? I looked through the door’s peephole but never saw anyone. Could it have been housekeeping? Glad I was already awake as that knocking would have disturbed my sleep! Checkout wasn’t till 11am that morning - not sure why housekeeping would have disturbed me that early. All in all, those 2 incidents, especially the one after midnight was unnerving and concerning given the crime rate in Austin, the number of homeless on Guadalupe Street, and the lackadaisical protocols of the Austin police/mayor to rampant crime in the area. Hotels should ensure that non-guests are kept out of the establishment for everyone’s safety.

    Very close to UT-Austin. Comfortable bed, free cocktail, 24/7 taco eatery (food was very good), easy check-in, arranged a late checkout which was helpful, unique concept hotel lobby & design.

    Stayed in November 2022

  • Reviewed: November 16, 2022

    1.0
    Very Poor
    • Business trip
    • Couple
    • Queen Guest Room
    • Stayed 2 nights
    • Submitted from a mobile device

    that just moved me to some where else 40 miles outside the city

    Stayed in September 2022

  • Reviewed: October 18, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Guest Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was not very clean, I found multiple blonde hairs on the towels and sheets (my hair is brown). Also, for the price, the room was very basic, no iron, no coffee maker, or even fridge (and I paid $400 a night)

    Friendly staff, great location, and comfy bed

    Stayed in October 2022

  • Reviewed: October 14, 2022

    4.0
    Represents poor Value
    • Leisure trip
    • Group
    • Queen Room with Courtyard View
    • Stayed 3 nights

    there was a combined Bar and Reception

    Cool design , and the patio was great

    Stayed in October 2022

  • Reviewed: August 6, 2022

    6.0
    it was nice but overpriced and the staff was very rude! I wouldn’t stay here again.
    • Leisure trip
    • Travelers with friends
    • Queen Room with 2 queen beds and Courtyard View
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn’t like how small the rooms were the view of the courtyard was literally the roof of the court yard so you couldn’t see anything that was happening of the court yard.

    the property was clean and very cool.

    Stayed in July 2022

  • Reviewed: August 1, 2022

    5.0
    Not worth the price for the room
    • Leisure trip
    • Family with young children
    • Queen Guest Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately the price for space is terrible and our AC malfunctioning caused a horrible nights sleep for my wife and I.

    The staff was very helpful in trying to accommodate.

    Stayed in July 2022

  • Reviewed: July 28, 2022

    7.0
    Very good
    • Leisure trip
    • Solo traveler
    • Double Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff, and really laughed at the closet

    Very friendly

    Stayed in July 2022

  • Reviewed: July 17, 2022

    5.0
    Fine, but I would not stay there again.
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 2 nights

    Cleanliness. Welcome drink. Great food at the taco stand in the hotel.

    The location was not great. Wish I had stayed closer to downtown. I travel a lot and I am used to exceptional service at hotels. No help with luggage, no help with anything really. They checked us in, and we really had no more interaction with staff. The room was tiny and did not have a standard bathroom. The sink is in the room and then there is like this free-standing stall shower with a curtain. Very strange. I actually had the Moxy Miami booked for August but canceled and booked somewhere else. It was clean and that was a plus but overall, I was disappointed.

    Stayed in June 2022

  • Reviewed: June 27, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 1 night

    I wish I had known parking was extra before I booked. The staff was very unfriendly. When I called to add parking to my reservation, the employee said "I'll add you!" and he hung up as if he didn't have time to deal with me. He did not ask if i needed anything else nor did he end the call with a polite "Good day"! Also, we were unable to sleep because others were so loud. We called down to the front desk but nothing seemed to be done about it.

    The location to the University of Texas was great. Having the market in the lobby was great, as well.

    Stayed in June 2022

  • Reviewed: May 23, 2022

    5.0
    Disappointing
    • Business trip
    • Solo traveler
    • Queen Room with 2 queen beds and Courtyard View
    • Stayed 2 nights

    Elevator wasn't working properly. No real restaurant, just a taco joint.

    what breakfast, there was no breakfast. I was appalled at the price and how poor the rooms were and how expensive this place was. No taxes were mentioned on the website when I booked. It was close to 200 dollars more in Taxes than the room price quoted.

    Stayed in May 2022

  • Reviewed: April 27, 2022

    6.0
    If you’re simply looking for Instagram worthy photos vs. comfort and quality then this is your stay.
    • Leisure trip
    • Couple
    • Queen Guest Room
    • Stayed 1 night
    • Submitted from a mobile device

    Didn’t like having to pay for parking as a guest. For the price of the stay the hotel room should have come with a fridge. The pillows were also cheap and had no support.

    I liked the unique decor and the asthetic of the place.

    Stayed in April 2022

  • Reviewed: April 22, 2022

    5.0
    Cool idea and vibe, but being able to get good rest is more important.
    • Leisure trip
    • Couple
    • Queen Guest Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was SO Noisy! Street traffic, mysterious banging noises all around. I didn’t sleep well at all and that’s enough to discourage me from coming back.

    Super cool concept, the decor and layout of the room was nice. Loved the games and photo ops downstairs. People working the bar/check in we’re super friendly and helpful.

    Stayed in April 2022

  • Reviewed: April 19, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Queen Room
    • Stayed 3 nights

    The decoration of the of the place was amazing, the staff where incredible nice and the location was perfect near everything

    Stayed in April 2022

  • Reviewed: May 29, 2023

    7.0
    Despite the parking issues and thin walls where you can here everything, it was a 7/10 stay for a solo female travel
    • Leisure trip
    • Solo traveler
    • Queen Guest Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The walls are very thin, I had to have my room switched. Parking is free on the street during the weekend, but your car is extremely vulnerable.

    I loved the accessibility to everything in town, Central bar in the middle of the hotel and Zombie Taco was amazing.

    Stayed in May 2023

  • Reviewed: May 20, 2023

    6.0
    I prefer the Otis
    • Leisure trip
    • Group
    • Queen Room with Courtyard View
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms are very expensive for what you get and small. You also have to ask for all the amenities. They’re just not in the room. So it’s very inconvenient. Also, the parking was not sufficient.

    The staff was very friendly and helpful

    Stayed in May 2023

  • Reviewed: April 6, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Guest Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: March 28, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Queen Guest Room
    • Stayed 8 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: March 24, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Guest Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: March 21, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Guest Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: February 26, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Queen Guest Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: February 11, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Adapted Tub - Mobility Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: February 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Guest Room
    • Stayed 6 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: January 27, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Queen Guest Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: January 25, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with 2 queen beds and Courtyard View
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: January 25, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with 2 queen beds and Courtyard View
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

Showing 151 - 175

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