Nice but overpriced

Stayed in March 2025

One area where we saw room for improvement was in the condition of the room itself. Upon entering, we were met with a very strong mildew-like smell, which lingered throughout most of our four-day stay. At times, it became so overwhelming that we had to open a window to air it out. The smell was especially noticeable when we first entered, as though it might have come from uncleaned mops or equipment used to clean the space. While we’re not certain of the exact cause, it did detract from an otherwise enjoyable experience. Additionally, the AC unit was incredibly noisy throughout our stay. It made such a loud sound that we decided to turn it off and rely on the fresh air from the open window. While this worked temporarily, it left us cold during the night and wasn’t the ideal solution. Finally, we feel compelled to mention the safety concerns regarding the bunk bed setup. We booked a Queen Bed with a bunk bead on top of it. Unfortunately, this proved to be a significant hazard for my family and me. During our stay, all three of us hit our heads very hard on the bed at various times, and my wife’s injury was severe enough that it brought her to tears. My daughter also struck her head, not just on the bed, but also on the ceiling of the room. I personally hit my head multiple times and narrowly avoided serious injury to my wrist while trying to adjust the sheets during the night. This situation caused considerable distress. Lastly, the ladder to the bunk bed was missing one of it's support brackets which made the ladder wobbly and unsafe. While we can’t overstate how much we valued the service and unique touches your hotel provided, it’s important to be transparent about these issues, particularly the hazard posed by the bunk beds.

Fantastic hospitality and service we received during our stay, as well as the hotel's excellent location. Everything from check-in to the overall vibe of the property was smooth and welcoming, which we truly appreciated.

Stayed in March 2025

The rooms are not very spacious but also not totally uncomfortable to move around in. The breakfast is just a grab and go so that's not a meal you can rely on at all.

The location was very good - walking distance from food places and stores. The rooms can be a bit loud at night because of its location but all in all it's a good compromise for how central it is.

Stayed in March 2025

check in eaerly fee parking feed but ot for the location

staff supper friendly location and great room

Stayed in March 2025

Great

Stayed in April 2025

Great hotel in a perfect location. Our stay was pleasant with one hiccup, super loud music on Friday until late and even though we were 12 floors away from the bar we could hear it like we were there. Other than that just a great hotel to stay right in Midtown Manhattan.

Stayed in March 2025

The location was great, the room was cozy, they did not clean the room daily as stated.

Stayed in March 2025

The location was fantastic! We were able to walk to everything we wanted to see and do. The hotel has a fun and funky vibe, and the check in on arrival was swift, and friendly! The complimentary drinks on arrival are a nice touch. Our only complaint was the lack of a fan for the bathroom so that when the shower was used it left the room humid and smelling of moisture. The room was small for three adults to spend any real time in it, but was perfect resting place for the night and to refresh between activities.

Stayed in March 2025

Our room was at front of the elevator that made some noise.

Everything’s was great! The hotel is super modern, the staff was always helpful and friendly. The room was not big but it is enough for 2 persons and the bed was really comfortable. There was a small buffet with muffins, fruit and water during breakfast and they give us 30$ per day from the destination fee to use in the caffe near the hotel for breakfast. I was afraid after reading some reviews of this hotel but in fact it exceeded our expectations, definitely my recomendation for NYC.

Stayed in March 2025

This was a special sweet 16th birthday trip for my daughter and the MOXY NYC did not disappoint! From the moment we arrived all the staff greeted Grace with happy 16th birthday! They had our room decorated with compliments and had treats layed out for her! I’m only giving it a 9 out of 10 as our TV acted up almost every time we switched it on, apart from that this place is fantastic, MJ at check in is just so so helpful and could not do enough for our stay to be fantastic. I’ll definitely be back!

Stayed in March 2025

- The mattress could have been more comfortable (especially the one in the bunk) - Prices of food and drinks in the bar are crazy high - Limited amount of restrooms in the bar area so you often had to line-up or go back to your room

+ Location is super central and close to main subway line(s) + Room was super spacious for NYC standards + The room was cleaned daily + Free pass for crunch fitness gym around the corner + $30 credit for the bar or cafe per day + Modern interior and vibes

Stayed in March 2025

I didn’t get the room seen in booking pictures. It’s was small, but still comfortable.

There’s a lot to do.

Stayed in March 2025

In room water quality / having to pay for water

Stayed in March 2025

The rooms are very small, no side access to the bed in the room I had so shuffling in from the base of the bed. I also couldn’t reach the blind as the bed was in front of it. My room was terribly noisy, no sleep even with ear plugs

Free grab & go breakfast & $30 to spend at the bakery or bar each day. Great roomy shower & good location to Times Square / Central Park etc

Stayed in March 2025

Very small bedroom. Sink in the bedroom is a style, but not one I’m a fan of. Lights didn’t work either. We had to call an engineer into our bedroom at 2am just to be able to turn the lights on.

Staff was wonderful. Very helpful and attentive. Bed was very comfortable and water pressure in the bathroom was great.

Stayed in March 2025

Breakast included they don't advertise its a 30dollar tab per room to use in bar or cafe 30 dollar between 4 people isnt breakfast included

Location

Stayed in March 2025

They did not change the sheets for a 4 day stay. Free breakfast was somewhat limited. Not as depicted in the ad…

Location was fantastic. Staff were excellent

Stayed in March 2025

The bathroom needed to be cleaned daily not the second daily that it got because it had a stale smell on the day it wasn't cleaned which went through the whole room

The location was excellent and the staff were very helpful. I enjoyed all the activities that were happening. It had more personality than most hotels.

Stayed in March 2025

Nothing to say

Great location and easy access. Good ratio quality/price

Stayed in March 2025

Very welcoming upon entering the facility. Smelled amazing! The staff were warm and friendly and VERY helpful.

Stayed in March 2025

I did feel it was a little noisy in the night time - mostly due to hotel guests coming in late. Not a major problem - to be expected when there are so many night time offerings! I was staying alone and it did feel a bit like uni halls/dorms sometimes. For the price it costs, I would have loved to have been able to order food from the restaurant and have it delivered to my door, rather than having to go to the lobby for collection.

The hotel is very buzzy with music playing in the lobby and lots of people (incl. hotel guests) visiting Bar Moxy, Legasea and Magic Hour in the evenings so this is perfect if travelling with friends or even alone as there's a lot to do and people to meet! The bedroom floors are only accessible to those with key cards which means you are 'protected' from the outside world. The hotel has a great location on 7th Avenue in walking distance to so many of NYCs attractions, bars and restaurants. The staff were very helpful throughout and everything in the room was clean and tidy. The credit to use in Bar Moxy or Cafe D'avignon was a nice touch and the food/drink on offer here was gorgeous!

Stayed in March 2025

Rooms a little small

Convenient location

Stayed in March 2025

Small rooms but typical for NYC.

Great location. Staff seemed a little disoriented at times.

Stayed in December 2024

Room a little too compact for my taste, but well organised

Convenient location & facilities perfectly tailored for travelers. Staff very friendly

Stayed in February 2025