1750 U.S Highway 61, Red Wing, MN 55066, United States
#3 of 9 hotels in Red Wing
Guests' ChoiceBased on 442 hotel reviews
8.2Cleanliness
8.7
Comfort
8.4
Location
8.5
Facilities
8.3
Staff
8.9
Value for money
8.5
Free Wifi
8.8
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End of dialog contentReviewed: September 2, 2024
Connie
United StatesParking lot, breakfast, and the price too high for accommodations and breakfast.
Friendly staff
Stayed in August 2024
Reviewed: August 27, 2024
Robert
United StatesStaff were very professional and nice. Room was comfortable and clean breakfast was good.
Stayed in August 2024
Reviewed: August 26, 2024
Pamela
United StatesIt was my fault that I left my medical device CPAP in room #106 on August 22nd. I manage a Sleep Center at a healthcare facility; people stay overnight for their sleep study and like a hotel they leave items. We immediately inform our patients what they left behind. I am frustrated on how Nichols staff handled finding my CPAP and not informing me as soon as possible, even with it having contact information attached to the CPAP bag. We checked out and asked the front desk if we could leave a car there while we explored more of Redway thereby we did not leave until 3pm. Seem to me that was plenty of time to inform me that the bag had been found Katie was wonderful to help when I called from home at 5:30 PM to say did you find my bag? She assumed that I had been contacted. Which I had not, there were no missed calls on my phone or the other guest’s phone whom booked the room. The following day, i made 4 phone calls between Nichols and the AmericInn attempting to gain help for me to pay to have it shipped as I live three hours away. The conversations with Julie/Judy ( I could not get a clear answer what her name was, but I recognized her voice after several phone calls )were scattered and confusing I asked to speak with the manager Marlys but was not given that opportunity. This is an expensive piece of medical equipment and I was worried about it getting lost so I drove six hours round-trip on Saturday the 24th. Marlys the manager was at the front desk of the AmericInn and greet me and graciously acknowledged it was poorly handled. She did offer a free night stay in the future which I am very willing to take advantage of and give another try. Marlys’ goal is to improve staff customer service/experience.Thank you Marlys ( from my sis-in-law Barb Ross ; we shared room # 106)
Stayed in August 2024
Reviewed: August 22, 2024
Roberta
United StatesVery friendly staff and clean all around!! Loved the bed pillows
Stayed in August 2024
Reviewed: August 20, 2024
Jean
United StatesMore hot food.
It was simple
Stayed in July 2024
Reviewed: August 20, 2024
Jennifer
United StatesN/A
Clean room great price comfortable bed
Stayed in July 2024
Reviewed: July 23, 2024
Bruce
United StatesBreakfast was so so.
Stayed in July 2024
Reviewed: July 23, 2024
Scott
United StatesNothing
Clean.. quiet..good staff..great value .
Stayed in July 2024
Reviewed: July 22, 2024
Danny
United StatesNothing.
Enjoyed the breakfast, cannot remember if you had the waffle maker or the pancake maker. But the breakfast was good.
Stayed in June 2024
Reviewed: July 5, 2024
Christine
United StatesRoom smelled of dampness and floor felt damp to the touch. A bit pricey for what we got.
Location fine, breakfast fine. Beds comfortable and staff friendly.
Stayed in June 2024
Reviewed: July 1, 2024
Stephanie
United StatesAfter checking in and in a hurry to drop luggage off and attend an event, noticed the dirty bathroom- small hair all over bathroom floor. Long hair stuck to the shower wall in clear view since the shower curtain was tucked up into the shower bar. Wrapper & wifi paper on the floor, odd paper towel like paper dried and stuck on top of alarm clock, carpet near one of the beds was wet. Just felt very unclean. If the bathroom floor was clearly dirty then I assumed the rest of the room was too. We wore shoes the whole time (usually do but definitely needed in this situation) and didn’t feel comfortable using the shower. Just wasn’t worth $200+ for a place that needed basic cleaning done.
Front desk staff upon check in and check out were friendly. Not far from where we needed to be. Nice that there was a variety of items for breakfast.
Stayed in June 2024
Reviewed: June 25, 2024
Sara
United StatesSuper clean, nice and quiet, great staff! Awesome location! Yummy breakfast!
Stayed in June 2024
Reviewed: June 7, 2024
Michele
United StatesThe construction zone made it hard to find & get to.
The room was comfortable. The breakfast bar was good
Stayed in June 2024
Reviewed: June 7, 2024
Mary
United StatesBreakfast
Staff was friendly but didn’t see much of them. Breakfast was awful
Stayed in June 2024
Reviewed: June 3, 2024
Wendy
United StatesClose to trail and food.
Stayed in June 2024
Reviewed: May 31, 2024
Hagen
United StatesThe beds were hard and lumpy. The breakfast was almost non existent. The coffee was gone every time we tried to get some, and when we asked for some, it took more than ten minutes to get it so we had to go to a gas station.
Check in and check out we’re easy. Rooms and lobby was clean.
Stayed in May 2024
Reviewed: April 14, 2024
Pat
United States.
Just had coffee. Because of roadwork, a bit difficult to access.
Stayed in April 2024
Reviewed: March 10, 2024
Sawtelle
United StatesSmelled good, clean, comfortable beds.
Stayed in March 2024
Reviewed: March 1, 2024
Jacqueline
United StatesNo complaints whatsoever.
Great central location. Breakfast was very good. The property is exceptionally clean, and the staff is always friendly and accommodating.
Stayed in February 2024
Reviewed: February 18, 2024
Mark
United StatesRoom had major draft coming in and sheets had stains on them. Bathroom door would not lock
Location
Stayed in February 2024
Reviewed: February 13, 2024
Dennis
United StatesBlood stains on the bed sheets, multiple different lightbulbs on the same fixture. Went to the front desk to let them know I had some visitors stopping by, just to find the front desk receptionist grinding some weed with a guest. Just didn’t see professional.
Friendly staff
Stayed in February 2024
Reviewed: January 22, 2024
Jeffrey
United StatesTerrible, confusing parking lot. Breakfast variety and availability needed help. Heater not turned on in room before I got there, it was below 0 outside. TV channel guide should just show channels you get.
Location was good. Room size was ample. Everything worked in my room. Fridge in room was nice to have. Bed was comfy abd the desk chair was nice.
Stayed in January 2024
Reviewed: December 27, 2023
Jacqueline
United StatesVery nice breakfast selection! The staff was so friendly and welcoming. The rooms and property were very clean. You could see that the staff went the extra mile to make sure every inch of the property was maintained beautifully. Great location as well. Everything was a quick drive from the Nichols Inn.
Stayed in December 2023
Reviewed: December 19, 2023
Michael
IndonesiaNichols has always been clean and the staff are very friendly.
Stayed in November 2023
Reviewed: December 14, 2023
Debra
United StatesGive Internet passcode at check in
I found the omelet making interesting. added to the breakfast! The supplies needed to be resupplied as no more syrup, butter, etc but someone found big box under counter and problem solved!
Stayed in December 2023
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