Wish the bar/lounge would stay open a bit later, and that the rooftop would be available for more than just private events.

Very beautiful, very clean property with helpful staff and quaint little details (gorgeous bath drawer pulls and towel hooks, quality linen storage pouches for hairdryer, nice ceramic toilet paper holder, for ex.). The room, while on the smaller side as expected in Manhattan, was very well designed and appointed, and the bathroom was one of the largest one we've seen in NYC. We loved the location, but word to the wise: this LES location is not for everyone, this is not your Times Square vibe hotel.

Stayed in February 2025

Nothing

Wonderful experience - the a la carte breakfast in the gorgeous dining room was the absolute best. Hotel has loads of atmosphere and the lounge, complete with roaring fire, was perfect after a day out exploring NYC in the wintry weather. Rooms on the small side, but that is par for the course in NYC and perfectly laid out within their small footprint. The daily cookies and water were very much appreciated. Would definitely return.

Stayed in December 2024

Everything was fine

The hotel had a welcoming atmosphere and all the hotel staff were friendly and attentive. Our room on the 11th floor was nice with a great bathroom. Liked the choice of the restaurant or bar for breakfast and the cocktails in the evening were appreciated. The complimentary wine between 5 and 6 in the evening was a nice thought in the East Room. The location downtown on the edge of chinatown suited us. The hotel was very well run and seemed genuinely interested in us and made us very welcome.

Stayed in January 2025

Elegance and best hotel staff in NYC!

Stayed in October 2024

Beautiful hotel

Stayed in October 2024

nothing

great full breakfast. Attentive, competent and pleasant staff. Good restaurant. Located way downtown, interesting neighborhood.

Stayed in December 2024

Toilet had a lamp that constantly didn’t work Loud parties are heard up to rooms

Central location Nice breakfast Helpful staff

Stayed in September 2024

Nothing- it was fantastic

Always felt well taken care of- cool little touches like apples and water upon arrival, ginger snap bedtime cookies. Loved the music mix… I can’t see why we would stay anywhere else when we come to NYC

Stayed in December 2024

If the hotel has smoking rooms they should be on a different floor to the non smoking rooms. We could smell smoke even with our door closed.

Relaxed, great decor, bed v comfortable.

Stayed in December 2024

Not alot of amenities for the price point

Great service, lovely breakfast and a great location.

Stayed in November 2024

Nothing!

What a fabulous hotel - comfortable, beautifully appointed rooms, fabulous bar, delicious breakfast, great location, friendly staff

Stayed in November 2024

Some days the room facilities weren't refreshed. Price a little too high for such a small room.

Amazing staff, beautiful decoration, high quality fixtures and fittings. Beautiful beds. Great food. Great mini bar. Fabulous location. I loved my stay.

Stayed in November 2024

This place is absolutely amazing.

Stayed in October 2024

I really disliked that I couldn't find anything wrong with Nine Orchard. I also was furious that the team kept surprising me with their amazing hospitality.

I loved everything about Nine Orchard, from the service to the comfortable bed to the cookies on my nightstand every night. The attention to detail in every aspect, including decor and facilities, was beyond my expectations. I loved the custom speakers in my room and curated playlists. The hand drawn map was a nice touch. The view from my room was incredible. I spent a good amount of time at my desk writing and looking out toward the skyline.

Stayed in September 2024

Nothing :)

After a very stressful time at the airport with our flights getting cancelled a lot of people were rushing to get somewhere booked after the airlines refused to help. On check-in there was a large queue of people so the staff from the bar came round to offer complimentary drinks and comforted everyone as best as they could. The staff on the check-in desk was very patient and lovely given the circumstances and I was able to secure a late check out free of charge to give us more time to recuperate. Then hotel then looked after our baggage and arrange a taxi to come for us later on which really helped us. The room was absolutely amazing, one of the best hotel rooms I've ever seen with beautiful decor, a super comfortable bed, excellent information on the local area and a well stocked mini fridge, it was absolute luxury. The hotel included breakfast which was amazing and all sourced from local suppliers.

Stayed in August 2024

Very tasteful and lovely done Hotel.

Stayed in March 2024

The property is a boutique size and in a great walking area but quiet.

Charming and cosy. Beautifully designed and decorated. Staff were so friendly and kind. Room very comfortable. Bathroom large and it and bedroom are really well- designed. Great shower

Stayed in April 2024

Beautiful hotel. Lovely stuff. AAAA+

Stayed in April 2024

room too small

location; cleaness

Stayed in December 2023

I would have loved a bath tub

The decor was lovely, the beds super comfortable, daily mineral water replacement and turn down service, very quiet for a Manhattan hotel, free wine hour 5-6 Tues, Weds and Thurs, easy to add Netflix and Apple to the tv

Stayed in December 2023

Great staff! Beautiful property, good food

Stayed in November 2023

Nothing to dislike.

While I haven't stayed at a lot of hotels in NYC this is my favorite. The location is good for me with subway easily accessible, great interesting neighborhood. Service and food was terrific. The croissants for continental breakfast are really good.

Stayed in October 2023



Very good food and restaurant, very nice front desk staff

Stayed in September 2023

Neighbourhood

Very cool

Stayed in September 2023