Reviews of Omni Severin Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
40 W Jackson Pl, Indianapolis, IN 46225-1077, United States
#63 of 147 hotels in Indianapolis
Guests' ChoiceReview Score
Based on 522 hotel reviews
8.5Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
9.3
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Facilities
8.6
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Staff
9.2
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Value for money
8.0
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Free Wifi
7.5
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Reviewed: October 30, 2023
Nnicholas
United States1 review2.0“Unwelcoming and uncomfortable, I feel dirty.”- • Leisure trip
- • Couple
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
The tub did not drain so we could not shower. The wallpaper was peeling. There was a few different odors we experienced and were overall disturbed with our stay. Staff was very “cold” and did not make us feel welcome one bit.
Good location. Utilized exercise equipment.
Stayed in October 2023
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Reviewed: October 12, 2023
Stacey
United States4 Reviews5.0Fair- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
No hot tub Beds were small . TV was old and color was not right No extra anything. Dated hotel overall.
Location Coffee cafe downstairs
Stayed in October 2023
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Reviewed: September 27, 2023
Victoria
United States3 Reviews6.0“In my opinion it’s not worth the price. It’s a little outdated, rooms small but great staff.”- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 4 nights
- • Submitted from a mobile device
Room and bathroom was really small. And there were homeless people everywhere surrounding hotel.
It was close to our location.
Stayed in September 2023
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Reviewed: August 24, 2023
Samantha
United States2 Reviews6.0“Pleasant, but will probably not stay there again unless I don’t bring the kids.”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
It was outdated in some areas with old/dirty bathroom tub/tile and the pool was out of order for two of our three night stay.
It was centrally located within the main attractions we planned to see.
Stayed in July 2023
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Reviewed: August 21, 2023
Thomas
United States8 Reviews4.0“I was excited to stay at such a nice hotel in downtown Indianapolis, but was very disappointed in the accommodations”- • Leisure trip
- • Couple
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
The bathroom in our room was horrible, the toilet was short and didn’t flush well at all. The shower was horrendous, no water pressure and the shower head would only let minimal water out . The tile was gross around the tub. I did complain to the gentleman at the front desk, and he offered to buy me a cuppa coffee, not acceptable.
Freddie The bell hop was very nice and helpful
Stayed in August 2023
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Reviewed: August 8, 2023
Barbara
United States1 review4.0“Way way too expensive. AND they tried”- • Leisure trip
- • Family with young children
- • Severin Suite - 1 King Bed
- • Stayed 4 nights
- • Submitted from a mobile device
Hotel Is very dated
Price was 4x what it should have been.
Stayed in August 2023
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Reviewed: June 28, 2023
Kevin
United States1 review5.0“Hotel was not worth the money”- • Leisure trip
- • Solo traveler
- • Plaza Suite - 1 King Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Room was very dated and looked dingy due to age. Restaurants were not worth the money
Bed was comfortable
Stayed in June 2023
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Reviewed: June 8, 2023
Harden
United States1 review3.0“Never visit again”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
The faucet leaks, couldn't use it without it flooding the floor. The beds are WAY to small for 2 ppl to sleep. The a/c covered everything with dust making it uncomfortable to breathe. With the price of one nignt, WiFi and breakfast should be included
Location
Stayed in June 2023
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Reviewed: May 25, 2023
Nathaniel
United States2 Reviews5.0“entrance is nice hallways outdated room pretty small but clean”- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
my room was a queen suite and when I tell you it gave me jail cell vibes it was so small
great entrance and lobby restaurant for breakfast is great
Stayed in May 2023
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Reviewed: May 10, 2023
Cynthia
United States15 Reviews5.0“time with family”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
outside noise
close to the activities
Stayed in May 2023
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Reviewed: April 19, 2023
Rader
United States2 Reviews2.0“Bad except for the view.”- • Leisure trip
- • Solo traveler
- • Premier Cityview Room - 2 Double Beds
- • Stayed 4 nights
- • Submitted from a mobile device
The room was dirty and shabby. There was no microwave, no breakfast. The WiFi was not included and the coffee maker was broken.
The view from the balcony
Stayed in April 2023
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Reviewed: April 16, 2023
Mark
United States1 review2.0“bed and furniture needs updating”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
bed,room overall
location
Stayed in April 2023
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Reviewed: March 12, 2023
Sierra
United States2 Reviews3.0Poor- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
We didn't have heat in out room. It was 64 in our room the whole weekend. Kids had to sleep with jackets on...
The location was really nice. Walking distance of everything.
Stayed in March 2023
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Reviewed: February 22, 2023
Ashley
United States5 Reviews6.0Pleasant- • Leisure trip
- • Group
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
Bed was awful
location was excellent
Stayed in February 2023
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Reviewed: February 20, 2023
Jamie
United States2 Reviews5.0“Next time I would come to Indy I would not pick to stay at this property based off price.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
I have stayed at a lot of upscale hotels in the past and this one needs work. The room was old. The bathroom was tiny and had hair/old eyelashes on the floor. A bit gross for how expensive the hotel was.
The staff was very friendly and the location of the hotel is great. Check-in and out experience was quick and easy.
Stayed in February 2023
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Reviewed: February 10, 2023
Mark
United States1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • Executive King Room
- • Stayed 1 night
- • Submitted from a mobile device
Wasn’t giving 3 rooms together until later after complaints were made. Breakfast took over a hour to receive some of our food. All portions were child like servings. Valet took over 25 minutes to retrieve my car. Only great thing about hotel- location!
Stayed in February 2023
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Reviewed: January 26, 2023
Chris
United States6 Reviews5.0“long waits for everything. small rooms. very old”- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
very outdated. yes the building is old and historical but the amenities need complete updating.
location
Stayed in January 2023
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Reviewed: December 28, 2022
Mlehm
United States14 Reviews2 helpful votes5.0“Good location, but...”- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The building is outdated and we had mold in our bathroom. Wi Fi is only paid and slow, even if you sign up as a member. Breakfast was ok, bit expensive. We expected more and were disappointed.
The staff was helpful. The location is great.
Stayed in December 2022
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Reviewed: December 9, 2022
Marc
United States1 review5.0Fair- • Business trip
- • Solo traveler
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
No hot water during one day of my stay
Stayed in December 2022
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Reviewed: November 30, 2022
Stanley
United States14 Reviews4.0Disappointing- • Leisure trip
- • Couple
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
the tub clogged with hair the room was dirty
Stayed in November 2022
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Reviewed: November 19, 2022
Tony
United States1 review5.0“I paid a pretty penny for my stay and the staff still made me feel out of place.”- • Leisure trip
- • Solo traveler
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The staff were rude to African American delivery driver that delivered my food, they also followed him an out of the hotel. However they didn’t do that to the Caucasian lady that delivered my food the day prior.
Bed and view were nice but the bathroom was small.
Stayed in October 2022
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Reviewed: November 9, 2022
Jessica
United States3 Reviews6.0Pleasant- • Leisure trip
- • Travelers with friends
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Room was outdated , mattress was outdated.. there was no complimentary coffee in the morning .
location
Stayed in November 2022
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Reviewed: October 19, 2022
Steve
United States6 Reviews6.0“A great location and friendly staff with overpriced and outdated rooms.”- • Business trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
For the price , the room was a disappointment. The bathroom was very outdated and had very limited room. No fan, no updated shower, the tiles needed repair and the toilet was very outdated with a loose seat!
Great location and friendly staff. The bed was comfortable.
Stayed in October 2022
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Reviewed: October 16, 2022
Troutman
United States1 review5.0“for a short stay, this hotel wa fine.”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
needs updating. carpet in room was coming up. decor was aesthetically unpleasing
good location. lots to do within walking distance.
Stayed in October 2022
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Reviewed: September 23, 2022
Liam
United States1 review3.0“Hotel that charges a lot for cheap experience. Constantly looking for ways to make more off of you.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
1. Paid Wifi. It's 2022, not 2002. It's unacceptable to charge for a wifi connection. When the connection was paid for speeds were abysmal and below the advertised values. 2. Parking. 50$ parking is pretty steep on top of the hotel cost. Every part of staying at the hotel felt like being nickle and dimed. 3. TV was outdated. 4. In the ~20 hotels I've stayed at in the last 3 months this is by far the most disappointing by business model.
It was a room for the night on our drive across the US. Again, there were more dislikes than likes at this hotel. I do not recommend staying here on principle alone. As consumers we need to change the nature of hospitality to remove outdated service models like the Omni Severin.
Stayed in September 2022
