The only very minor point is that the room was quite dark. There was not much light from the window but that may be where our room was located so needed to turn all the lights on.

Excellent location with cable car stop right on the corner of the street. Staff very friendly, courteous and professional. Lovely touch of coffee being in the room and the water refill in the lobby was amazing. Overall we had a lovely stay and would definitely recommend The Orchard

Stayed in March 2025

Expensive, but, what's not expensive in San Francisco?

Nice room, nice bed, nice location, nice staff

Stayed in March 2025

Great location! Love the water station for guests!

Stayed in March 2025

Very clean. Good location.

Stayed in February 2025

The way they use your credit card. Try find other ways to secure for the stay. They authorize your credit card for the whole stay. And then they charge another whole stay at the end of your stay. I hope it will eventually will be released but it is absurd that you cannot use that amount during your vacation.

Convenient location. Close to the union square but did not have all the noises. Cleaning is good. We got what we expected.

Stayed in March 2025

All was good.

The Orchard Hotel was an ideal location, only a couple of blocks from Union Square. It is uphill from Powell St BART station but taking it steady was fine. The staff were very helpful and friendly. The room was clean, spacious and the bed comfortable. We would certainly go back again.

Stayed in March 2025

Comfy beds and clean hotel. Great place to stay before heading to the cruise terminal. Staff were helpful. It will be our go to hotel when transiting to through city for flights and cruises.

Stayed in February 2025

When I checked in the hotel worker insisted I had two reservations and wanted to charge me for a second room. I kept explaining that I only had one reservation but he wouldn't let it go. They even contacted me while I was at the ballet to talk about my alleged second reservation. It made for a stressful check-in unfortunately.

I've stayed at this property before and was impressed with it's cleanliness and nice comfy beds.

Stayed in February 2025

The only drawback is that our room was located by the elevator, so we did hear the sound of the elevator moving (but not the sound of people). It would only be an issue if you want silence at night. Even the street noise outside (the clanging of the cable cars, for example) was not that bad.

The location is awesome. The Powell + Bush cable car is right at the corner, which is great way to get to both Fisherman's Wharf and to the Financial District (by transferring at Powell + California). It is also walking distance to Chinatown and Union Square. The staff of the hotel were all terrific. Very pleasant and attentive. And our room (a suite) was both beautiful and comfortable.

Stayed in February 2025

Nothing

Location, decent room size and fabulous staff

Stayed in February 2025

The bed is just too soft but this is kind of standard in almost every US hotel.

Situated on a good place with many surrounding restaurants.

Stayed in January 2025

Not much I did not like except maybe water stations on more floors.

While the lobby was small and plain, we were pleasantly surprise at the size of the room and bathroom. Very comfortable. The staff was extremely nice and helpful.

Stayed in January 2025

The room was a bit dark for my taste, even with all the lights on. Also, this is a truly minor thing, but the light switches in the room were a bit funny - there were 2 switches, one at the entrance and one next to the bed, but the way it worked was that if either was in the on position, the lights remained on even if the other switch was flipped. This would require one to go back and forth between the switches to leave the room dark / turn off the lights before bed. Pretty sure that's not how it's supposed to work :-).

The staff were very helpful, accommodating and friendly. No request went unanswered, and promptly at that. The room was comfortable and roomy. The location is quite convenient, close enough to our conference center but also close to Chinatown and other points of interest nearby. Also a 10-min walk to the BART, which can optionally be covered with the cable car. All in all a lovely stay.

Stayed in January 2025

Nothing.

Great value! Tasteful, classic decor. Clean and fresh. Large room and comfy bed. Large bathroom with bathtub. Perfect location in Union Square near China town. Quiet. Easy check in. Pleasant staff.

Stayed in December 2024

Nothing to report here

We stayed at Hotel Orchard for three nights with our family, booking two rooms, and absolutely loved our stay. The location is fantastic – just a short walk to Union Square, with plenty of cafes, restaurants, and shops nearby. The convenience of having a cable car stop just around the corner added to the charm of exploring the city. The rooms were clean, well-maintained, and offered excellent value for the price. While we didn’t have meals at the hotel and can’t comment on the dining experience, everything else about our stay exceeded expectations. We highly recommend Hotel Orchard for anyone looking for a comfortable, convenient, and budget-friendly option in San Francisco. We’ll definitely consider staying here again on our next visit!

Stayed in January 2025

Comfortable bed, clean room and good location. The staff was friendly and helpful and checked in during my stay to see if everything was ok.

Stayed in January 2025

N/a

Conveniently located near Union Square and Nob Hill.

Stayed in December 2024

At times could hear other guests. Could hear cable cars up and down Powell street - I realize you can not do much about that

The staff were exceptionally friendly and helpful. Room was very comfortable.

Stayed in December 2024

Not much to say to this question.

Great location and the best value for a hotel. Hotel staff were friendly and helpful. The hotel was upper scale decor with an old time feel. We really enjoyed out stay.

Stayed in December 2024

We loved this hotel and would recommend to anyone staying in SF - we got a great deal due to the time of the year. The bed was so comfortable, room and bathroom large & the location central.

Stayed in December 2024

Superb location, very good staff, comfortable rooms. Highly recommended for ease of getting around and safety.

Stayed in December 2024

Everything was perfect!

Very kind staff, friendly and welcoming. Excellent location, right behind Union Square. One of the best hotels i have stayed in, it has a boutique hotel vibe and experience. Absolutely worth paying the money.

Stayed in December 2024

My husband didn’t think our bed was as comfortable this time.

We have stayed at The Orchard several times and it is our “go to” hotel. The staff, accommodations, and location are all excellent.

Stayed in December 2024

Carpets have seen better times

Centrally located and nicely furnished, if you like traditional style. Very friendly staff.

Stayed in October 2024