The internet and cable went out halfway through our stay

Stayed in May 2023

Very old furniture. Bed very uncomfortable. Bathroom moldy.

Location, staff

Stayed in June 2023

near a pond. I didn’t get to enjoy my balcony because it was frogs and roaches on the balcony. (3rd floor) also can hear frogs from inside your room.

5 minutes away from Sea-world.

Stayed in June 2023

The rooms were not clean, carpet and furniture filty. could not sit on the sofa and dining chairs so dirty, furniture was so old and dirty. The shower faucet didn’t work. Gap over door to the balcony, bugs came in through gap. Would never use this property again. Not fit for purpose.

location

Stayed in June 2023

Very loud animal noises from lake at night couldn't sleep, dips in the floor, no breakfast offered, restaurant only open after 5pm

Upgraded apartment, spacious

Stayed in June 2023

Nice location. It is near attractions and the Orange County Convention Center where we were headed. The staff were very nice.

Stayed in April 2023

For starters, we've never been REQUIRED to use a credit card at this location, ever. Not in our numerous stays has this been a policy. Nor was it stated when we arrived on this stay. The Room was pre-booked and paid for. No Policy notice about this change, that we were informed of. Room was paid for, and upon checking in, I was told I would need to put a credit card up for the $500 security deposit, + the rate of the room, which was pre-paid for booking. We've gone ahead and removed this location as our regular location to stay now because it's absolutely ridiculous that these new changes are screwing people over as they check in.

We've stayed at this location a few times already and they've always been great experiences. Our last stay however, was not the case. The only thing I can saw we liked about this time is that the location works.

Stayed in April 2023

Nothing

Nothing

Stayed in April 2023

The room could have been much cleaner - the carpet is dated and filthy, There was a huge dead bug in the living room! There was dust - appliances and some dinner ware were visibly not clean, The bathtub was not clean. There were no safety handles or non slip grips in the bathtub /shower area ! The toilet was very child height size. Dining table and chairs were scratched and some seats very worn ( in need of recovering or replaced"}.One bedroom closet had an old dingy discolored smelly tees shirt on the shelf. I had to discard it. I called in complaints to the front desk about the family above me, They returned very late at night and they were extremely loud and noisy running through-out ,obviously jumping off the bed . In spite of the complaints made , it continued for 4 nights, The manager at the front desk said he would ask them to relocate after the second night, That did not happen, No restaurant services until the evening time .

THE FRONT DESK WAS ABLE TO ACCOMDATE ME WITH ANOTHER ROOM - THE ROOM THEY GAVE ME WAS NOT WHAT I BOOKED .They told me" The booking company gave the booking for 1 king size bed." I saw the room and it was not as i booked nor was the room the cleanest . I refused the room and they did provide another room for me for an additional cost, I paid it. We were tired and we got in late. I was not happy about this costing more than my budget allowed, I should get reimbursed, in my opinion as a customer . I did like the concept of home style living, hot tube and pool /play area.

Stayed in April 2023

It was a convenient location. Close to the convention center and nice and secluded feeling. Nice and cozy

Stayed in April 2023

bugs :/ non smoking property , but yet they have ash trays on every balcony hot water without within a couple mins

the balcony and kitchen

Stayed in April 2023

old apartment

that’s ok

Stayed in April 2023

Room AC was frozen up and had to suffer one night of warm AC, had to fix the next day. but it was finally fixed. Room was little old, security bar fell and almost hit us.

They had pool, spa, place for kids to play.

Stayed in April 2023

The noise! The family above us tap danced and moved furniture ALL night long. I didn't get any sleep.

The staff and location was amazing

Stayed in March 2023

the elevator was mostly out of service There was little roaches the cleanliness was not at its best

great location, staff is fairly nice

Stayed in February 2023

Needs updated

Great location, very clean, enjoyed pool.

Stayed in April 2023

Beds are rock hard, rooms definitely need updating. The TVs didn't work. The upstairs neighbors stomped allll night long. My kids complained the entire time about the noise and TV. Racoons are everywhere on the property.

The quiet home-like atmosphere.

Stayed in April 2023

The carpet was disgusting! My grandbabies feet were black from the carpet and the refrigerator froze some of our food and we had to throw it our. Furniture is very outdated!!

Convenience

Stayed in April 2023

We had a room on the second floor.The people on the third floor were noisy ,you can hear some one stomping their foot , running,slam door.i call front desk they sent security out and the problem was not fixed they didn't give us any money back for the three nights we didn't sleep,or any discounts on the room.

It is very clean inside of the suite and has a lot of space.I love the views from the window and patio..So we will be staying there again on our next vacation.

Stayed in April 2023

Property needs to be updated

I liked the property for the convenience and the price

Stayed in April 2023

DO NOT STAY AT THIS PROPERTY! Upon check out, I noticed that my front hood of my car was keyed up. I contacted front desk, asked if they had cameras to review to see who keyed the hood of my car. To my surprise, I was told no. They only have cameras at the front desk parking lot. So he basically blew me off. Nothing he could do. So it's concerning to me, how do you protect your guest in times of emergency if evidence is needed. Your guest should be your primary concern. Even the most run down low budget hotels have cameras on their property, but yet your condominium "resort" does not. My vehicle was damaged on your property, and I was told there's nothing they can do. Very disappointed in this property and how they handled this situation

Stayed in April 2023

definitely could use some updates. furniture a bit ran down and wifi not the best

location and space. beds were comfortable. room still smelled freshly cleaned and very convenient set up for families

Stayed in March 2023

Appliances every thing worked but looked old

Location and price point

Stayed in March 2023

I arrived at 12pm on 3/17/2023, and was advised that I would have to pay $25 for arriving early. The guy waived it for us. The shower head dripped water the entire stay. The carpet is old and dirty. The door handle to our room door was loose. We put a chair up to the door for extra safety. One of the room towels was dirty. I went to reach for it to dry off and it had a stain on it. We killed a spider the 1st night and a cockroach the next. There was no oven in the room to bake neither. I stayed in room 2311 and I was very disappointed. I paid $378 to stay with $100 deposit that was refundable that I haven't received yet. The room was not worth the price. I'm upset I paid so much money to not be accommodated based on price. The pictures online are so misleading. That furniture is old. I think u all should refund me a portion of my money. I'm posting pictures next. Yall should do better. I brought my mom there to celebrate her bday and that room was totally embarrassing. Neither one of us slept good either night. Worried someone might come in that room. Parc Corniche do better. Refund me my money please. P.s. the lighting was horrible also. It look like the roof either has or has a leak in it. I posted the picture of the ceiling where I was. SMH

The person that checked me in was very nice.

Stayed in March 2023

HEAVY SMELL OF MARIJUANA. Extremely dirty. Dirty towels behind couch, old milk container with sour milk behind curtain in master bedroom, and floors and couch slimy and filthy caked with dirt. Racoons running everywhere growling at you when you exit you're car. I went out and spent ten dollars on cleaning supplies to try and get smell and filth out of the room but nothing worked. Dont stay here!!!

The two bedroom setup.

Stayed in March 2023