2193 Parkway, Pigeon Forge, TN 37863, United States
#149 of 550 hotels in Pigeon Forge
Guests' ChoiceBased on 3122 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.6
Staff
9.1
Value for money
8.8
Free Wifi
7.5
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End of dialog contentReviewed: October 1, 2024
Alley
United StatesThe pool was really dirty
Everything was clean and very nice
Stayed in September 2024
Reviewed: October 1, 2024
Doris
United StatesN/A.
Everything was outstanding,, great job 👍👍
Stayed in September 2024
Reviewed: September 30, 2024
Terri
United StatesCarpet and bathrooom floors were "sticky" or "tacky". Could have used more receptacles.
Location. Ample parking Nice breakfast
Stayed in September 2024
Reviewed: September 29, 2024
David
United Statesweather
free breakfast and staff
Stayed in September 2024
Reviewed: September 27, 2024
Holzwarth
United StatesThe only complaint I have is that the pool was dirty. This was our second trip to this hotel within 2 months with grandkids and they all said the same thing about the pool. Other than that we will be back probably in November.
Clean and convenient location. Also like the breakfast bar....very good!
Stayed in September 2024
Reviewed: September 23, 2024
Allen
United StatesNothing everything was awesome
Breakfast was awesome lots of variety. Love coffee and hot tea was 24/7. Staff was very friendly and professional. Walking distance to a variety of places
Stayed in September 2024
Reviewed: September 23, 2024
Jean
United StatesWiFi was horrible.
It was clean & the location.
Stayed in September 2024
Reviewed: September 23, 2024
Arwana
United StatesBreakfast,pool and location
Stayed in September 2024
Reviewed: September 20, 2024
Sandy
United StatesThis might seem silly, but the trash cans are too small.
My husband enjoyed the breakfast bar. He said everything was fresh and hot.
Stayed in September 2024
Reviewed: September 18, 2024
Thomas
United StatesThere was a front porch, with big rocking chairs (the wife was in heven over that). The breakfast was above expected. The room was clean, and the staff was pleasent. The parking was good, with doors as required for easy loading.
Stayed in August 2024
Reviewed: September 17, 2024
Pat
United StatesEverything was very good, there was mouthing we didn’t like.
Breakfast was good and coffee was excellent.
Stayed in September 2024
Reviewed: September 17, 2024
Jesse
United StatesThe location is very convenient! The jacuzzi tub was great. The hotel was clean and staff was friendly.
Stayed in August 2024
Reviewed: September 16, 2024
Michelle
United StatesReservation was lost somewhere between Booking.com and ramada. They didnt have it. Elevator was extremely slow, even broke down one night. I didn't care for how low to ground the toilet was. Wish the chairs in room didn't have arms. I have larger hips and couldn't sit in room unless on bed. Plus they were in desperate need of a cleaning.
Staff was friendly and helpful. Lobby was nice and large so we could hang out in the evening, have dinner, and play games. Room was average. Beds and pillows very comfortable. Enjoyed the pool to cool off. Breakfast was the normal, nothing special. A/c was very cold Nice location to everything
Stayed in September 2024
Reviewed: September 16, 2024
Greg
United StatesNA
Clean
Stayed in September 2024
Reviewed: September 13, 2024
Von
United StatesNo problem with the property
Very clean and accommodating.
Stayed in September 2024
Reviewed: September 13, 2024
Jones
United StatesRooms are just not set up for new technology Outlet and such
The breakfast and the staff
Stayed in September 2024
Reviewed: September 11, 2024
Carrie
United StatesEverything was great
Very nice, clean
Stayed in September 2024
Reviewed: September 11, 2024
Vyona
United StatesWe originally came from howard johnson by wyndham across the street & quickly knew the difference in customer service. The caucasian gentlemen that sits in the far left was extremely welcoming. We had ask to see a room to make sure it was clean & didn’t smell like smoke like our previous hotel that we left from within 10 minutes. We agreed to stay there as it seemed very clean & updated but a little strong on the air freshener smell. We had a very pleasant first experience until we came back home and found 2 cockroaches in our room. We caught 1 but the other one went into our air conditioning machine. Quickly we addressed it with the front desk & we moved rooms to an upper level. For a hotel that was about $100 a day & the first day we had to move hotel rooms because of cockroaches? I am very unhappy. That shows that the hotels aren’t being cleaned properly. The front desk even told us that its not a common thing, as i was questioning if it was because of the climate. I have a compromised immune system so being in the room with known cockroaches would’ve been a bad combination. I just hope that this hotel retrains their cleaning practices.
Property is pretty much in the middle of everything, so it was an easy drive to get to where we needed to be.
Stayed in September 2024
Reviewed: September 10, 2024
David
United StatesWish there was an outdoor pool as well!
Best breakfast we’ve experienced!
Stayed in September 2024
Reviewed: September 10, 2024
Cain
United StatesNo negative comments
Clean, quiet, and friendly
Stayed in September 2024
Reviewed: September 10, 2024
Phelps
United StatesVery friendly staff...clean room....lots of towels...nice breakfast.....have stayed here several times
Stayed in September 2024
Reviewed: September 9, 2024
Debbie
United StatesGreat location. Friendly staff. Very clean. Great breakfast included.
Stayed in September 2024
Reviewed: September 9, 2024
Amanda
United StatesMy husband and I stayed 3 nights for a quick getaway. We stayed in a king room with jacuzzi. Upon arriving we were more than pleased with our room. It was very clean and more spacious than we thought it would be. We originally had concerns because the pictures online looked like the rooms needed updating. However, our room looked like it had been- the bedding and sitting area had definitely been updated compared to the online pictures. They stocked our room with plenty of towels and soaps, etc. Plenty of restaurants and grocery stores within a few minutes of the hotel. We would certainly stay here again!
Stayed in September 2024
Reviewed: September 9, 2024
Douglas
United StatesI don't think there was anything we didn't like. We didn't ask for much but didn't need much. We did not find anything that was unexpected. We were away from the location most of the time.
Check in and check out was very friendly and efficient, Room was well organized. Staff was friendly and helpful. Housekeeping staff was very helpful and informative. Lobby was not cluttered with local advertisement but was readily available. The breakfast was very good, hot and ready. The location was easy to find, close to most everything and had a trolley stop very nearby.
Stayed in September 2024
Reviewed: September 9, 2024
Jefflery
United StatesThere wasn’t anything!
This was the best hotel that we have ever stayed at! Highly recommend this location!
Stayed in September 2024
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