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Reviews of Hotel Pigeon Forge This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2179 Parkway, Pigeon Forge, TN 37863, United States

#438 of 556 hotels in Pigeon Forge

Guests' Choice

Review Score

Based on 1788 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    8.1

  • Facilities

    7.1

  • Staff

    7.8

  • Value for money

    7.7

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 751 - 775

  • Reviewed: March 19, 2023

    1.0
    I would rather sleep in a prison cell.
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    For one the room smelled like urine and nothing would help with the smell. The bed was so uncomfortable it was like sleeping on 4x4s and the pillows weren’t even considered pillows. It was more like a flattened pancake although a pancake would’ve been more comfortable. The microwave and fridge had stains all over them and the bathroom was absolutely disgusting. The shower hadn’t been cleaned you can tell all they did was just spray things on the walls and didn’t attempt to scrub anything so there were streak marks. And the hole in the wall above it was just the icing on the cake.

    Nothing. Literally nothing at all.

    Stayed in March 2023

  • Reviewed: March 19, 2023

    3.0
    not even impressed
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    air conditioning rattled!!!

    convenient

    Stayed in January 2023

  • Reviewed: March 19, 2023

    1.0
    Absolutely will not recommend
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Found hypodermic needle in chair. No remote so could not even turn TV on.

    Bed was comfortable.

    Stayed in March 2023

  • Reviewed: March 18, 2023

    10
    very friendly staff & clean rooms
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was GREAT

    Staff was friendly room is HUGE! water pressure is great. a lot of tv channels

    Stayed in March 2023

  • Reviewed: March 17, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We checked in around midnight. At 2 am I woke up with two bed bug bites. I went down stairs and told the staff. They said they were sorry and we could check out. I went upstairs got my stuff together. Made sure my kids were ok and they had not bites on them. We had to find another hotel at 2am. Then calling back the next day they would not refund my credit cards. Finally they refunded the rest of my stay but not the night I only got to stay two hours and got bits o my neck.

    Stayed in March 2023

  • Reviewed: March 16, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Suite with Spa Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms alittle dirty. Ac really dirty tub dirty

    Convenient staff nice

    Stayed in March 2023

  • Reviewed: March 16, 2023

    1.0
    Nothing, I didn't even sleep there. It was dirty, smelly & disgusting. I
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing, I didn't even sleep there. It was dirty, smelly & disgusting. I went to another hotel. It was false advertisement & I'm disputing with my bank gor my money back.

    Nothing, I didn't even sleep there. It was dirty, smelly & disgusting. I went to another hotel. It was false advertisement & I'm disputing with my bank gor my money back.

    Stayed in March 2023

  • Reviewed: March 14, 2023

    9.0
    Great place to stay for price and convenience to everything
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The continental breakfast could have been better it was just dry cereal and cakes . No eggs or meat that was the only thing we missed . Other than that it was great

    Price , room was very nice and handicap accessible clean and very comfortable we were very pleased and staff was very helpful

    Stayed in March 2023

  • Reviewed: March 13, 2023

    10
    A getaway trip
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No ice machine

    It's located in a great spot. They had breakfast every morning. The staff was very friendly

    Stayed in March 2023

  • Reviewed: March 13, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great price. Nice clean room. Good location

    Stayed in February 2023

  • Reviewed: March 13, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Smell, cleanliness and bug in room

    Stayed in March 2023

  • Reviewed: March 13, 2023

    4.0
    quick
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    our neighboring room had a lot of cussing and arguing going on and nothing was being done about it

    clean

    Stayed in March 2023

  • Reviewed: March 13, 2023

    2.0
    Heat didn't work no bag for trash bed sucked
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was rough heaters didn't work no clean towels

    Stayed in March 2023

  • Reviewed: March 12, 2023

    2.0
    Horrible encounter..very upset
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room 111 was not that clean..no shampoo in room...asked for a blanket at desk and got a stained not clean blanket...hair in tub and bathroom floor. Had wrappers from food on side of bed Also had BED BUGS!..took 1 of them to front desk And they changed us to another room .which had a very loud blower on a old room heater..got very little sleep due to that room. I have stayed here before and it was nice....SOMETHING BAD HAS CHANGED THERE.....BOTH ROOMS WERE BAD...desk person said he was new..he was pleasant..but if you HAVE BED BUGS....Needs immediate attention.. No offer of a upgrade...just another old room with a bad blower in the outdated unit!! Poor management!

    Really not much

    Stayed in March 2023

  • Reviewed: March 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms were very clean, staff friendly

    Stayed in February 2023

  • Reviewed: March 7, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Suite with Spa Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    The property was absolutely terrible room was nasty there was what looked like mold would not recommend this place. still waiting on booking to work out a refund we did not stay once we seen the condition of the room. i would definitely check google reviews on this place before you even think about staying

    nothing

    Stayed in March 2023

  • Reviewed: March 6, 2023

    1.0
    regret booking this hotel
    • Leisure trip
    • Couple
    • Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    it was dirty stains all over the rug

    nothing

    Stayed in March 2023

  • Reviewed: March 2, 2023

    5.0
    Fair
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    the beds were too low.

    the location

    Stayed in February 2023

  • Reviewed: February 27, 2023

    4.0
    the guy at the front desk was asleep when we got there. I also must have missed the fine print that said we had to pay a
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    there were boogers on the walls, they just weren’t clean

    the bed was comfy

    Stayed in February 2023

  • Reviewed: February 27, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower was pretty nasty you can see the soap scum all over the walls and the drains were very slow like they were clogged up toilet didn't flush good either

    The staff was really great.

    Stayed in February 2023

  • Reviewed: February 26, 2023

    10
    stress free and relaxing
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    loved it

    clean and very nice

    Stayed in February 2023

  • Reviewed: February 26, 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Worker of hotel kept walking past our window looking in. Accused us of smoking when we weren't

    N/a

    Stayed in February 2023

  • Reviewed: February 23, 2023

    1.0
    Very Poor
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was dirty, cops had to come Saturday and Sunday for different reasons, holes in the walls, etc.

    Not too far from everything!

    Stayed in February 2023

  • Reviewed: February 20, 2023

    10
    Great hotel.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing. Was a very nice hotel.

    The staff was very friendly the room was clean the breakfast was really good felt safe there.

    Stayed in February 2023

  • Reviewed: February 20, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed was a little hard

    Nice clean room

    Stayed in February 2023

Showing 751 - 775

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