2179 Parkway, Pigeon Forge, TN 37863, United States
#439 of 556 hotels in Pigeon Forge
Guests' ChoiceBased on 1789 hotel reviews
6.9Cleanliness
7.3
Comfort
7.4
Location
8.1
Facilities
7.1
Staff
7.8
Value for money
7.7
Free Wifi
7.9
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End of dialog contentReviewed: August 15, 2022
Kim
United StatesNeeded more handicap parking.
I like the location and the friendly staff and it was quite clean and nice pool.
Stayed in August 2022
Reviewed: August 15, 2022
Lolli
United Statesupstairs room was loud and could hear alot from the bottom floor and the door was very annoying to open and kept rejecting the cards making you do it multiple times
good area close to everything
Stayed in August 2022
Reviewed: August 15, 2022
Philip
United StatesHorrible will never stay there again
Stayed in August 2022
Reviewed: August 12, 2022
Lorain
United Statespeople smoking at the front door you have to walk thru. and also at the pool smoking and smoke coming in the face of one’s that don’t smoke. I like it because it was supposed to be a no smoking grounds. my granddaughter was in the pool and the ashes were being flipped in the pool
it was clean.
Stayed in August 2022
Reviewed: August 11, 2022
Greg
United StatesWell they took security deposit once arrived at motel that ive still havent gotten back
Stayed in August 2022
Reviewed: August 10, 2022
Chamberlin
United StatesThe room was dirty! Carpet was sticky hadn't been vacuumed in who knows how long. We put up the do not disturb sign and when we returned the sign had been switched to maid service please. The maid had gone in or room and went through our things, however while she was in there she DIDN'T clean the room!! When I addressed the issue with the lady at the front desk she insisted that didn't happen.
Stayed in August 2022
Reviewed: August 10, 2022
Roberta
United StatesThe delay at checking out.
The breakfast area was quite spacious with a large variety of items to choose from
Stayed in August 2022
Reviewed: August 10, 2022
Chris
United StatesWell the staff had one floor half filled with their family that lived there the aroma of their food that they cooked in the evenings turned your stomach bed bugs the floors in the room were sticky you could not park in the parking lot without the kids playing in the parking lot bumping up against your vehicles and scratching them staff member kids that live there all together I will never go there again and I will never tell anybody to go there
The breakfast was poor a little box of cereal oatmeal cookie Little Debbie cake and coffee
Stayed in August 2022
Reviewed: August 10, 2022
Brewer
United StatesI didnt like a single thing abt this nasty place
Nastiest hotel ever booked using this site! Filthy towels, tub, big bites, snake inside the building, you name it.
Stayed in August 2022
Reviewed: August 8, 2022
Cora
United StatesWell this hotel is in desperate need of a update. None of the card readers worked well. You had to try multiple times to get them to work. The carpet was dirty and turned your feet black when walking around the room without shoes. There were holes in the wall. Some of the tiles were missing in the bathroom around the baseboard. Only one of the ice makers worked and it was all the way up at the top floor. The beds were full size so not very roomy for 2 people. The wifi would not work and when asking the staff about it they just told me to keep trying it.
I liked where this hotel was located. It was close to a lot of attractions and it had a nice view of the mountains. I also liked that there was plenty of parking
Stayed in August 2022
Reviewed: August 8, 2022
Rodney
United StatesThe internet sucks
The beds were so comfyyy
Stayed in August 2022
Reviewed: August 8, 2022
Brittany
United StatesN/A
Everything
Stayed in August 2022
Reviewed: August 8, 2022
Stephen
United StatesThere being dried blood on our bed.
Nothing
Stayed in August 2022
Reviewed: August 8, 2022
Huff
United StatesHouse keeping stealing
Nothing
Stayed in August 2022
Reviewed: August 7, 2022
Christine
United StatesThe entire building is outdated and my room was a little beat up, there was a hole in the bathroom door and the lamps were dented and crooked. I felt the need to take pictures so I didn’t get blamed for damages. the smoke alarm was hanging off the wall. It was advertised as the rooms having a private patio but it’s a public deck for all customers, a bit misleading. The lack of options for breakfast was disappointing, and the signs for not taking anything from the breakfast area to your room doesn’t make sense as to there are not enough places to sit. the vibe of this place was summed up with the creepy flickering light on the 4th floor Lobby area.
the pricing was ok.
Stayed in August 2022
Reviewed: August 3, 2022
Christy
United StatesI liked everything
It was very clean.. the staff was friendly
Stayed in July 2022
Reviewed: August 2, 2022
Amanda
United Statesthe photos are deceiving. they show photos of what they want you to see. The rooms are old and the room we were in smelled. it’s not a remodeled hotel like the photos want you to believe.
the location was nice.
Stayed in July 2022
Reviewed: August 2, 2022
Kelsi
United StatesThe beds were super hard! The worst part of the stay. We hardly slept, due to the beds being so hard. Wi-Fi was horrible. Had to plunge the toilet every time you went to the bathroom.
The pool was nice. The staff was super friendly and helpful whenever needed.
Stayed in August 2022
Reviewed: August 2, 2022
Jennifer
United StatesWhen I decided to walk instead of drive. Coming back up that hill got my legs. lol
The location and staff, room was great.
Stayed in July 2022
Reviewed: August 1, 2022
Caitlin
United StatesNo Breakfast variety and breakfast ends too early, floors were dirty, light fixtures by pool were broken, couldn’t see the tv from the bed because it’s not sitting high enough.
Pool
Stayed in July 2022
Reviewed: August 1, 2022
Joy
United StatesStaff was NOT friendly or welcoming, NOT helpful at all, and made us feel that we were bothering them when we asked questions. The continental breakfast left a lot to be desired. When I booked our room, I requested a first floor room. We were put on the fourth floor at the very end.
The room was clean and beds were really comfortable. The view from our window was nice.
Stayed in July 2022
Reviewed: July 31, 2022
Penni
United StatesCheck in time could be a bit earlier
Very comfortable bed...spa tub nice
Stayed in July 2022
Reviewed: July 31, 2022
Tori
United StatesThe smell of weed when entering the hotel
After reading some bad reviews we decided to give it a shot. The room was very clean, we checked the beds and found nothing! The beds were very comfortable. It is an older hotel but it's very well kept! We would for sure stay here again.
Stayed in July 2022
Reviewed: July 31, 2022
David
United StatesPhone didn’t work in the room couldn’t get a wake up call. Sink leaked. Window allowed rain to come inside making room smell Muskie. Noise from other room’s couldn’t get good rest. Carpet nasty. Bed so hard caused back pain.
Nothing at all
Stayed in July 2022
Reviewed: July 31, 2022
Erin
United StatesBooked because of jacuzzi tub - there wasn't one, didn't look like online pics - old, unkept, and unclean in real life, wasn't told of the additional $80 collateral fee until AFTER I paid and checked-in
Night clerk was pleasant.
Stayed in July 2022
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