Skip to main content
  1. Hotel reviews homepage
  2. US hotel reviews
  3. Tennessee hotel reviews
  4. Pigeon Forge hotel reviews
  5. Reviews of Hotel Pigeon Forge

Reviews of Hotel Pigeon Forge This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2179 Parkway, Pigeon Forge, TN 37863, United States

#436 of 554 hotels in Pigeon Forge

Guests' Choice

Review Score

Based on 1791 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    8.1

  • Facilities

    7.0

  • Staff

    7.7

  • Value for money

    7.7

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 451 - 475

  • Reviewed: August 1, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    charged extra $80.00 upon arrival after room was paid in full on day of booking staff said money would be returned in 3 to 5 days still have not received payment

    Stayed in July 2024

  • Reviewed: July 30, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Our ac didn't work the first night, we told the front desk twice and had someone look at it, but it wasn't until the next day it started getting cold. Our shower heads were coming out of the wall.

    It was close to stuff in town, great location. The people at the front desk were very nice.

    Stayed in July 2024

  • Reviewed: July 29, 2024

    3.0
    It was awful
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    When we first got there put us in a room with only a box frame and a small pick of foam mattress. We complained and they move us to another room with a mattress. The sink faucet end keep blowing off and sprayed water everywhere also it drip all the time. Floor were dirty my white sock were black on the bottom. Bathroom door knob was loose didn’t complain

    Nothing

    Stayed in July 2024

  • Reviewed: July 26, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean

    Stayed in July 2024

  • Reviewed: July 23, 2024

    10
    This was a great location. I felt very safe.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    I liked everything.

    Great location. Clean rooms and big rooms.

    Stayed in July 2024

  • Reviewed: July 22, 2024

    1.0
    Not happy with how much I paid for a crappy room
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was nasty, unclean, and the room looked like it was mid construction before they gave it to us. Someone even used the toilet

    Location was convenient

    Stayed in July 2024

  • Reviewed: July 21, 2024

    1.0
    I love Tennessee but the hotel stay was Horrible and we will never go back and we will tell everyone we know Not to stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was Dirty, had roaches, staff was rude, AC in room didn’t blow out cold air and it leaked in our floor, refrigerator did not work, they only give you 2 towels per room and when they are dirty you have to wait on them to wash/dry them and bring them back, holes in wall, messy paint job. All in all it is a shit hole and should be shut down!!

    The pool and it was located close to everything.

    Stayed in July 2024

  • Reviewed: July 21, 2024

    3.0
    Great locations, not so great a hotel.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights

    This hotel is priced low for a reason. The facilities are heavily dated, the hotel halls and rooms have a smell, and the cleanliness of the establishment was way below expectations. The pool was nice until, multiple globs of hair were floating in the water. The staff was quite short and rude with its visitors, but fulfilled request eventually.

    The location was in close proximity of attractions and the main street. Despite heavy traffic, within reasonable time we reached all of our destinations.

    Stayed in July 2024

  • Reviewed: July 21, 2024

    3.0
    Hot and humid and bad smell
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The air conditioning in room didn’t work.

    There was really no breakfast, just a few sweets

    Stayed in July 2024

  • Reviewed: July 19, 2024

    10
    Relaxing
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff was very friendly and the hotel was very clean and quiet

    Stayed in July 2024

  • Reviewed: July 15, 2024

    3.0
    IT WAS NOT WORTH $200 FOR TWO NIGHTS
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The fact our toilet didn’t flush, there was hole that was just plastered up in the shower, and the beds were uncomfortable.

    The flooring was nice

    Stayed in July 2024

  • Reviewed: July 15, 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The air conditioner wasn’t working well

    The location

    Stayed in July 2024

  • Reviewed: July 15, 2024

    10
    Good place to stay with young kids
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice place off the side of road, access to everything like restaurants and such!

    Good price and very simple & comfy!

    Stayed in July 2024

  • Reviewed: July 14, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The fact that my room was not cleaned before or during my stay there was garbage under the bed and they never sweep the floor or cleaned the tub or the toilet we never had any soap.

    Stayed in July 2024

  • Reviewed: July 12, 2024

    5.0
    Good price,conveniently located but rooms need a bit of work.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    all the plugins and lamps didnt work. The furniture was all banged up. There was Nats in the room. The microwave and fridge was old and dirty.

    Most of the staff was friendly and the room was reasonably priced. Convenient location.

    Stayed in July 2024

  • Reviewed: July 11, 2024

    2.0
    Not worth it!
    • Leisure trip
    • Couple
    • Suite with Spa Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    As soon as my Fiancée and I walked into what was supposed to be a non smoking room there were 2 used cigarettes sitting on the counter by the sink. When shown to the staff they expressed no concern to my fiancée having asthma and not able to sleep in such a room and assured us that all of their rooms were “non smoking” even though there were cigarettes visibly on the counter. The receptionist told us the cigarettes were from a staff member who was supposed to be fixing a broken rod in the room although he “didn’t smoke in the room he smoked them outside.” She expressed no concern or empathy for our situation. We requested a new room but the hotel had no vacancies. We then requested a refund or credit towards another hotel due to my fiancées medical concerns and the hotel staff denied. Due to not getting a refund we had no choice but to stay at the hotel.

    They didn’t have many options for breakfast. They only offered 2 choices of cereal and 3 options for breakfast muffins/bars.

    Stayed in July 2024

  • Reviewed: July 11, 2024

    5.0
    So so
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No restaurant

    Nothing

    Stayed in June 2024

  • Reviewed: July 8, 2024

    1.0
    Racism at its finest with judgment and assumption that the customer doesn’t know the law
    • Leisure trip
    • Couple
    • Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Wanted $250 extra for my service dog. She is fully trained and serviced. With all paperwork and forms. And I have stayed there several times. This is illegal. The the racism I felt from the clerk was awful. I’ve never been talked to like this.

    Wanted $250 extra for my service dog. She is fully trained and serviced. With all paperwork and forms. And I have stayed there several times. This is illegal

    Stayed in May 2024

  • Reviewed: July 8, 2024

    1.0
    I will not return to this hotel or use Booking.com in the future.
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Cigarette butt and tobacco in coffee dispenser. Fruit flies in room and bug found in sealed coffee packet in room. Rooms do not get cooled off. The owner is constantly cooking personal food and smoking up the hallways and personal room. Terrible experience. Money back requested. Health inspector was called. NASTY PLACE.

    Location was good.

    Stayed in July 2024

  • Reviewed: July 7, 2024

    9.0
    Family vacation
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Family enjoyed swimming and the location was great.

    Stayed in July 2024

  • Reviewed: July 6, 2024

    10
    Grandma
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There was nothing we didn't like the staff was so nice. They were just so polite.

    Everything was great my grandkids and I really enjoyed our stay. Looking forward to coming back in the fall.

    Stayed in July 2024

  • Reviewed: July 6, 2024

    5.0
    Good value for what you get. Would possibly come back if I knew breakfast was upgraded
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The pool paint was peeling and needed shade. The breakfast needs serious work. Cereal and muffins is not considered breakfast to a majority of people when told the hotel serves breakfast!

    The availability of the pool is nice

    Stayed in July 2024

  • Reviewed: July 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great stay. Great price.

    Stayed in July 2024

  • Reviewed: July 6, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Location was perfect and it was very clean

    Stayed in June 2024

  • Reviewed: July 5, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Older, didn’t appear very clean, and the breakfast was a joke

    Location

    Stayed in June 2024

Showing 451 - 475

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: