400 West 42nd Street, Hell's Kitchen, New York, NY 10036, United States
#181 of 431 hotels in New York
Guests' ChoiceBased on 10712 hotel reviews
8.3Cleanliness
8.4
Comfort
8.4
Location
9.4
Facilities
8.2
Staff
8.6
Value for money
8.1
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 16, 2024
Wania
BrazilThe room is really small, but it's the same from the pictures.
Great location, great staff. We arrived early and they let us get to our room, they have a good system to hold the bags if necessary. The room is exactly the same from pictures.
Stayed in April 2024
Reviewed: April 15, 2024
Suss
SwedenPillows
Stayed in April 2024
Reviewed: April 15, 2024
Pamela
United StatesThere weren't any power outlets near the bed, and really only one location to plug items in the room. That was a problem.
The room had a great view of the city, the blinds allowed for privacy.
Stayed in April 2024
Reviewed: April 15, 2024
Björn
GermanyThe hotel put a hold on a reservation fee and then when I checked-in another fee, in total about two times the cost of the actual stay. Everything was ofc corrected in the end but some might find it annoying if they stay for several days and the costs are high.
Excellent price and good location in the middle of NYC. I think I got a free room upgrade as well. (I did not have the breakfast.)
Stayed in April 2024
Reviewed: April 15, 2024
Madu
United Statesprice
location, bed and staff.
Stayed in April 2024
Reviewed: April 14, 2024
Antocong
IrelandLocation is excellent to Times Square and Hudson.Staff were very helpful and friendly
Stayed in April 2024
Reviewed: April 14, 2024
Divya
United KingdomThe beds were slightly uncomfortable, getting to the top bunk in such a small room was slightly difficult and cramped. No breakfast included which was fine but probably would've been a helpful option if they had it.
The location is excellent, only a 4 min walk to the nearest subway station and a 10 minute walk into central Times Square. We were able to walk to most places during our trip. The hotel itself was very clean, the staff were attentive and the rooms were safe. I travelled with my mum but would also be comfortable staying alone if i was solo travelling. Super good price, cleaned everyday and a view of the Empire State Building!
Stayed in March 2024
Reviewed: April 14, 2024
Luciana
CanadaThe room is really small.
Perfect location and washroom.
Stayed in April 2024
Reviewed: April 13, 2024
Anna
South AfricaVery small and you can’t manage well with two people in a room. Two luggage bags take up all the space. No kettle. No restaurant. Minimum for breakfast.
Rooms were cleaned daily.
Stayed in April 2024
Reviewed: April 12, 2024
Tomoko
AustraliaIt's a little walk to Times Square or Broadway at night.
I liked the clean room and an easy access to places I wanted to go. There was a good supermarket where they had everything.
Stayed in March 2024
Reviewed: April 12, 2024
Francisco
United StatesThe price was excessive for a week.
The location was excellent. Better than expected. Big lounge close to the reception where you can sit and spend your time and plan your day or relax at the end of the day.
Stayed in March 2024
Reviewed: April 12, 2024
Marnie
United Statesthe plugs, bed lights were not working. it's a little too busy in the area for me, but if you want times square this is a good budget option.
the room was very nice. bunkbeds for me and my daughter. clean, nice view, helpful staff, early checkin - overall a very good experience.
Stayed in April 2024
Reviewed: April 12, 2024
Vanessa
IrelandDark colours in hallways be nicer if they brightened it up a bit
Well located but no breakfast
Stayed in February 2024
Reviewed: April 12, 2024
Rachel
United KingdomExcellent location- close to Times Square Staff very helpful and friendly Accommodation was clean, good standard, great shower and comfortable beds. Quiet at night so no disturbed sleep. Great base for sightseeing
Stayed in April 2024
Reviewed: April 12, 2024
Michael
United StatesStaff can be friendlier but it works for me.
Great location, great price. For that price, the place was actually very clean.
Stayed in April 2024
Reviewed: April 11, 2024
Temidayo
United KingdomRooms were small but we were expecting that
Excellent location. Only a few minutes walk to times square and near the Bus station and subway station. Clean rooms. Comfy beds with tv for each bed.
Stayed in April 2024
Reviewed: April 10, 2024
Andrew
United StatesTV cable system was terrible. Could not figure out how to use remote. No channel listings
Easy checkin
Stayed in April 2024
Reviewed: April 8, 2024
Kiko_pgl
BrazilThe staff at the front desk seems to be stressed all the time and have no patience to talk with the guests. An exception is the people from the restaurant/bar, which are really nice. Also, the rooms are really small, as they stated, and it is hard to fit 2 big luggage in the floor.
The location is perfect, if you like to stay downtown. A lot of options of restaurants and close to the subway station at the Port Authority bus terminal (which is not the best terminal, since needs to walk a lot inside the station to reach the trains).
Stayed in April 2024
Reviewed: April 8, 2024
Laurie
United StatesRoom was small but that is typical of NY
Great location
Stayed in April 2024
Reviewed: April 8, 2024
Nicoletta
CyprusOur room was tiny. There were two of us, sleeping in a bunk bed. We couldn't simultaneously move in the room; one had to stay in bed while the other one walked in the room/got ready. A kettle would have been a welcome addition.
Very good hotel, right in the middle of the city. The staff was friendly, and check-in and check-out were easy. The room was clean, and so was the shower (which worked great).
Stayed in April 2024
Reviewed: April 8, 2024
Gillian
United StatesWe had an issue with our room being unbearably hot, although we are from Oregon so maybe it was just us, but we ended up purchasing a fan to place underneath the window to keep the room cool even though it was in March.
Great location, we loved the bunk bed set up. I was traveling with my 13 year old nephew so having separate beds was great. We appreciated all the outlets in the room and the hooks and hangers came in handy. The bathroom was great as well, shower was pleasant and the beds were comfortable
Stayed in April 2024
Reviewed: April 7, 2024
Yukiko
United KingdomN/A
Very good location and close to Times Square and large metro station
Stayed in April 2024
Reviewed: April 7, 2024
Antonia
GermanyBar closed rather early, rooms small (but I guess that this is standard in Manhattan) and wooden panels next to the beds were not clean.
Close to Times Square and some nice restaurants. I also liked that you can choose whether you want daily cleaning or not.
Stayed in April 2024
Reviewed: April 7, 2024
Ans
BelgiumBed
Ligging
Stayed in April 2024
Reviewed: April 7, 2024
Alan
United StatesClean, efficient (i.e., small) rooms. Perfect for a trip where you're going to be out most of the time. Comfy beds. Location is fantastic: close to Broadway theaters, subways, and Port Authority MTA. I'll stay here again!
Stayed in April 2024
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