Reviews of Pod Times Square This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
400 West 42nd Street, Hell's Kitchen, New York, NY 10036, United States
#177 of 435 hotels in New York
Guests' ChoiceReview Score
Based on 10781 hotel reviews
Score breakdown
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Cleanliness
8.4
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Comfort
8.4
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Location
9.4
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Facilities
8.2
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Staff
8.6
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Value for money
8.0
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Free Wifi
8.7
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: January 7, 2025
Elizabeth
United States25 Reviews2 helpful votes“Tiny 2 bedded room but good value”Room is tiny
As a mother and son, we need two beds. The twin bunkbeds at the pod work well for us. Most New York hotels with two beds, are queen queens, and cost a fortune.
Stayed in January 2025
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Reviewed: January 7, 2025
Carlos
Costa Rica5 Reviews“Perfect! I will repeat it!”They need to improve breakfast service! We had to go out to get it!
Stayed in January 2025
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Reviewed: January 7, 2025
Jolanta
United Kingdom16 Reviews3 helpful votes“I would come back, definitely”Lovely staff, nice (a bit small, but still) room, great bar downstairs
Stayed in December 2024
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Reviewed: January 6, 2025
Margueritte
United States2 ReviewsWonderfulRooms a bit small
Very clean. Excellent customer service
Stayed in January 2025
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Reviewed: January 5, 2025
Jenny
United Kingdom28 Reviews6 helpful votes“Perfectly adequate for budget hotel though still pricey”Size of room was v small so didn’t stay in it other than to sleep Light didn’t work - minor issue and got sorted Very busy area so crowded etc…but in heart of everything too, so depends what you want
Handy location for midtown sights Right in the heart of Broadway Five minute walk to subway Comfortable budget room tho extremely small Lovely bar with happy hour and served a basic bfast if you wanted and good coffee Felt very safe and 6 elevators so never had to wait Free luggage storage and helpful concierge Rooms sound proofed from inside and outside noise, we were on 11th floor
Stayed in December 2024
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Reviewed: January 5, 2025
Njuguna
Kenya1 review“Fair”Small rooms
Location
Stayed in December 2024
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Reviewed: January 5, 2025
Iram
Saudi Arabia1 review“We enjoyed our mother & daughter trip in safe environment ,love to rejoin .”Linen should be changed without notifying, Room capacity is bit small but can be managed for two persons.
Invaluable Staff cooperation ,excellent location,safe & secure 👍🏻
Stayed in October 2024
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Reviewed: January 4, 2025
Anthony
United States1 reviewWonderfulNew York is expensive as hell lol. Seems wild to pay 2700$ for a bunk bed for 3-4 nights. But if you want to stay within the action of New York, you’re gonna pay top dollar regardless. So I would consider this a good budget option for sure.
Perfect location right near Times Square. Check in staff friendly and approachable. Was super clean, housekeeping service every other day, and got the job done for us (which is a place to sleep). Had a nice stay
Stayed in December 2024
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Reviewed: January 3, 2025
Jethro
United States16 Reviews4 helpful votes“Good location”The bathroom has a smelly drain sometimes. They have a clogged sink filled with hair that I had to clean out since we checked in at 3am and too tired to change room.
Location, friendly helpful staff and plenty of elevators.
Stayed in December 2024
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Reviewed: January 2, 2025
Leonie
New Zealand7 Reviews“Fantastic stay! Highly recommend this property.”Room definitely a bit too small for two single people, no where to put bags for easy access. Really needed a comfy chair to sit in after a day of exploring the city however none of these issue’s detracted from our stay here.
Fantastic location! Bunk beds were very comfortable. Room very clean and serviced daily. Staff very honest as we didn’t realise we had dropped money on the floor and it was picked up when our room was serviced and left on the bed. So we really appreciate that as it was a decent amount of money.
Stayed in January 2025
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Reviewed: January 2, 2025
Katja
Austria62 Reviews6 helpful votes“Solid choice for a City Trip!”Room is a bit small & for that very pricy (but that was mainly due to high season at Christmas)
Great location within the City, perfect starting point to get out & explore - room was cleaned every day - no breakfast, but nice Cafe in the hotel with good coffee - staff is nice and prepared to give you recommendations about what to Do in the city
Stayed in January 2025
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Reviewed: January 2, 2025
Christian
Ecuador39 Reviews8 helpful votes“Great location but expensive!! I'd recommend? Indeed!”Hotel did not clean the first day... We stayed two nights. Small room. No breakfast.
You can storage the luggage before check in and after check out! Location!
Stayed in December 2024
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Reviewed: January 2, 2025
Javier
United States1 review“Very good stay and friendly environment”Nothing really unlikable.
Location
Stayed in January 2025
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Reviewed: January 1, 2025
Luís
Portugal2 ReviewsWonderfulNothing
Location
Stayed in December 2024
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Reviewed: January 1, 2025
Barry
United States5 ReviewsVery GoodNo coffee in the Lobby. No continental breakfast. Weird tv stations.
Friendly and helpful staff. Free upgrade when I got there. Good location. Short wait time for elevators. Rooms small but well designed.
Stayed in December 2024
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Reviewed: December 31, 2024
Brian
United States1 reviewVery GoodGood location
Stayed in December 2024
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Reviewed: December 31, 2024
Κατερίνα
Greece2 Reviews1 helpful voteVery GoodThe location is the best!! It’s near Times Square and it’s safe! On our first night, there was a problem with the A/C in our room and it was very cold. The next day they immediately responded to our request and changed our room. Extra points for the sweet and kind cleaning lady on 13th floor!
Stayed in December 2024
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Reviewed: December 31, 2024
Matthew
United States5 Reviews2 helpful votes“Excellent location!”Somewhat small but decent
Very convenient location and room was clean and comfortable
Stayed in December 2024
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Reviewed: December 31, 2024
Casey
Australia6 Reviews“Perfect location in New York. Able to access all areas by foot.”Would have been nice to have a kettle in the room.
Great location. Value for New York. Everything walking distance. Safe. Small but big enough. Large shower. Great to be close to the terminal B bus station 300m, made it very easy to get from both airports
Stayed in December 2024
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Reviewed: December 30, 2024
Helen
United Kingdom14 Reviews2 helpful votesGoodThe room was so small it was not possible to open our cases so we stayed in the same clothes for 3 days. And after nearly a month I still have not had the deposit refunded
The location & views were great
Stayed in December 2024
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Reviewed: December 30, 2024
Orlando
United States1 review“basic rooms, very tiny BUT clean and perfect for a single person”some type of cafe for coffee and snacks on the lobby level
location was great but traffic around the property was crazy...
Stayed in December 2024
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Reviewed: December 30, 2024
Elizabeth
United States16 Reviews5 helpful votesWonderfulOnly complaint was the level of city noise that was present through the night. We heard no noises from within the hotel hallways or rooms, but lots from the city streets. Would still consider staying there again, great location and value.
They allowed early check-in for us when we arrived early and hoped for luggage storage.
Stayed in December 2024
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Reviewed: December 29, 2024
Merxhan
North Macedonia17 Reviews5 helpful votes“AmaIng stay”I would like rooms to be a bit bigger
The staff, elevators are fast, rooms are quiet
Stayed in December 2024
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Reviewed: December 28, 2024
Gavin
Australia26 Reviews1 helpful vote“All good.”Two lifts to get to ground.
Great location.
Stayed in November 2024
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Reviewed: December 28, 2024
Jialing
United States1 review“Room was small but enough for single person.”Good location
Stayed in December 2024
