3045 Polynesian Isles Boulevard, Kissimmee, FL 34746, United States
#1 of 58 hotels in Kissimmee
Guests' ChoiceBased on 412 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.4
Facilities
9.3
Staff
9.5
Value for money
9.2
Free Wifi
9.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 1, 2022
James
United StatesThe only thing that I personally don’t like and there is only one, no elevators. I called a week before our check in day to request a ground floor as I can not walk up and down steps. There are 3 floors. Thankfully we did get a ground floor room. I didn’t see the “no elevators” note until after making the reservations. That would of been a huge issue for me.
I loved everything about this place! Very clean! Felt very safe. Lots of extras to do in the resort. We live about 90 min from here for the past 30 years and always take small vacations to this area. We have stayed at a lot of surrounding hotels/resorts, but this place is going to be the ONLY place we ever stay at again! We were that impressed!! We didn’t want to leave, it truly felt like we were home! They also texted daily to make sure everything was good and if we had any questions.
Stayed in August 2022
Reviewed: July 31, 2022
Chris
United StatesEverything was wonderful! My family had the 2 bedroom and it was nice! Clean friendly and welcoming staff. Security on site and at a certain time and stop people before they enter the resort. Will come back!
Stayed in July 2022
Reviewed: July 30, 2022
Alan
United KingdomWould have preferred an upper floor apartment.
Lovely spacious apartment with great resort facilities.
Stayed in May 2022
Reviewed: July 30, 2022
Paula-jane
United KingdomA 10am check out time is a little too early, especially as our flight was at 8pm
We loved everything about this property, the suite was spacious, comfortable and full of all mod cons. The balcony was lovely to sit in of an evening or a morning and just enjoy the peace and the nearby pool was lovely.
Stayed in June 2022
Reviewed: July 30, 2022
Carlos
BrazilEverything. Staff is awesome. It is close to Disney parks. Place is clean.
Stayed in July 2022
Reviewed: July 29, 2022
Chanelle
United StatesNothing
Everything !… the property was beautiful the staff was great and the suites were amazing!
Stayed in June 2022
Reviewed: July 25, 2022
Adam
United StatesEasier access to local eats. Had to talk to concierge rather then just having like a list or menus of local restaurants.
Everything was just about perfect
Stayed in July 2022
Reviewed: July 24, 2022
Vernisa
United Statesthe room smelled a little like mildew. it needed freshening up
The cleanliness of the rooms and quiet area
Stayed in July 2022
Reviewed: July 24, 2022
Dalton
Brazilexcellent two-bwdroom with full kitchen great price
Stayed in July 2022
Reviewed: July 22, 2022
Diogo
BrazilAwsome! Best place for me and my family!
Stayed in July 2022
Reviewed: July 18, 2022
Wendolyn
United Stateseveryone was friendly very helpful
Stayed in July 2022
Reviewed: July 17, 2022
Martijn
Belgiumif I have to think of something it’s the fact we had an apartment on the 3rd floor while under us apartments were free.
Nice location, near everything you wish! spacious apartments and great complex and friendly staff
Stayed in July 2022
Reviewed: July 13, 2022
Dominic
United StatesVery clean Spacious. Friendly staff
Stayed in July 2022
Reviewed: July 11, 2022
Jacelyn
ArubaThere was nothing I didn't like
Everything
Stayed in July 2022
Reviewed: July 11, 2022
Doreen
United Statesnothing
The beb was great we were very happy.
Stayed in July 2022
Reviewed: July 10, 2022
Linda
United StatesI had to leave!!
Gorgeous, well-maintained grounds!
Stayed in July 2022
Reviewed: July 10, 2022
Kevin
United Kingdomclean and tidy
Stayed in July 2022
Reviewed: July 9, 2022
Brenda
United StatesN/A
Excellent
Stayed in July 2022
Reviewed: July 9, 2022
Robert
United StatesCoffee machine broken…. Quickly replaced…… a/c broken quickly repaired….. great customer service
Stayed in July 2022
Reviewed: July 8, 2022
Sandra
United StatesThe last day when I checked out I went to lobby to check out and I left a elderly person in the rest room in room and the cleaning people and service people were coming in to clean I guess and I just needed to get my bags and my mom from bathroom. Cleaning lady had a bad attitude and a face when I said just give me a few minutes to get her out to car. Not happy.
It was wonderful!!
Stayed in July 2022
Reviewed: July 8, 2022
Chhun
United StatesI didn't like that a security personnel was at our door during our checkout. Watching us check out of the room. I'm not sure if this was routine, but it felt very intimidating. And he kept reminding us of the time left that we have for checkout while we are trying to move our belongings.
The staff was attentive and accommodating. It was easy to get a hold of them with just a text away.
Stayed in July 2022
Reviewed: July 6, 2022
Amy
United StatesNo complaints
We were attending Special Olympics National Games at ESPN and other events nearby. The location of the hotel was perfect for our events and from airport. Our room was very large and very clean. Excellent amenities particularly in kitchen. Great staff. All calls/ needs were delivered/handled promptly. Very pleasant and helpful staff. Enjoyed the pool area. We would stay here again and highly recommend it.
Stayed in June 2022
Reviewed: July 6, 2022
Erick
United StatesStaff was wonderful and made us feel so welcomed. Berthie was exceptional, she was so thoughtful and kind. I would recommend this family-friendly resort.
Stayed in July 2022
Reviewed: July 4, 2022
Hugo
United Statesthe comfort
the cleanliness and comfort especially the very friendly staff.
Stayed in July 2022
Reviewed: July 2, 2022
Brenda
United StatesSuch a wonderful stay. Rooms were spacious, clean and comfortable. So relaxing we booked another week so we are staying for 2 weeks instead of one.
Stayed in July 2022
Gerlos, Austria
Notre-Dame-de-Monts, France
Cobourg, Canada
Negril, Jamaica
Ofrínion, Greece
San Antonio, US
Saint-Jean-de-Luz, France
Colmar, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content