311 West Fox Street, Carlsbad, NM 88220, United States
#15 of 25 hotels in Carlsbad
Guests' ChoiceBased on 634 hotel reviews
8.1Cleanliness
8.7
Comfort
8.8
Location
8.7
Facilities
8.4
Staff
8.5
Value for money
8.6
Free Wifi
8.1
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End of dialog contentReviewed: January 3, 2023
Verônica
United StatesStained sheets, dirty carpet (crumbles, gummy bears, etc), dirty shower box.
Renovated building, rooms look good inside. The lady that did our checkin was nice, the other ones were not friendly.
Stayed in December 2022
Reviewed: December 14, 2022
Sue
United StatesA shelf or rack in the shower for toiletries would be nice. USB plugs would have been nice as well, but other plugs were sufficient.
Entire property appears to have been recently remodeled. Very attractive large room. Large bathroom. One person could be using shower while another was using sink area. Very spacious.
Stayed in December 2022
Reviewed: November 23, 2022
Michelle
United Stateskey cards didn’t work and the breakfast was sparse—staff said they hadn’t gone for supplies yet
clean room, comfortable beds, free parking
Stayed in November 2022
Reviewed: November 20, 2022
William
United StatesClean, friendly and convenient for a one night say.
Stayed in October 2022
Reviewed: November 19, 2022
Jessica
United StatesThere was a hole above our toilet in the bathroom for what I'm assuming was a vent, but there was no grate over it - just a hole in the ceiling. When my friend and I went to the lobby to have breakfast at 8:30a, we were met with a very limited choice that we ended up passing on, as the food looked unappealing. There was also no free water in the lobby- it was all bottled and up for sale. Thankfully there are quite a few fast food restaurants in the town, so you could always make a stop on your way to your next destination.
The receptionist and manager during our stay were very kind and helpful. My friend and I had a very late arrival, but the Post Time team were happy to take care of us. When we got to our room, we found it to be one of the cleanest rooms we have ever stayed in, and the bed was very comfortable. The pillows offered are quite small, but we had brought our own so it didn't make much difference to us.
Stayed in November 2022
Reviewed: November 17, 2022
Robert
United StatesWe were overall happy with our stay.
Breakfast was adequate, location was fine.
Stayed in November 2022
Reviewed: November 16, 2022
Adam
United Statesvery clean. no frills place to sleep and rest up
Stayed in October 2022
Reviewed: October 10, 2022
Marvin
United StatesThere was no shelf in the shower to place things on. The room was noisy in the morning, it would be nice to have some soundproof windows. The front desk seemed a little under trained. I think they were new and didn't know how to process different payments.
The room was very well laid out and decorated. It was quite a surprise how nice the inside was compared to the exterior. I think they have done a great job with their remodel and should be an inspiration for other similar hotel chains. For a very basic hotel this was a very pleasant experience.
Stayed in September 2022
Reviewed: October 10, 2022
Robert
United Statesonly negative was that the bed was a little soft for me
location, condition, cleanliness, proximity to restaurants
Stayed in October 2022
Reviewed: October 6, 2022
Janet
United StatesNot much for breakfast as we waited for the lady to replenish the hot food. But good enough.
Receptionist was very accommodating with our room closer to parking. Clean and spacious room.
Stayed in October 2022
Reviewed: October 3, 2022
Dawn
United StatesThe bathroom door was broken and should have been fixed. Husband almost got locked in.
We did not have breakfast but liked the location which was more in the center of town. The staff was very friendly and helpful.
Stayed in September 2022
Reviewed: September 27, 2022
Lea
United StatesNeed hooks and extra towel bars in the bathroom. We would have liked to have access to coffee in the early morning, before taking off. We hadn’t asked to replace the in-room coffee for our second morning.
We loved the location, being able to walk to several very good restaurants. The room was spacious.
Stayed in September 2022
Reviewed: September 27, 2022
Marguerite
United StatesThe key machine didn't work so we had to be let into our room when we checked in, after dinner, and after breakfast which was a slight bother. No soap in the room.
The staff was friendly and the room was large, modern and clean. The location is safe and in downtown.
Stayed in September 2022
Reviewed: September 23, 2022
Thomas
United StatesCentral in Carlsbad with nice restaurants in walking distance. Large room with a very comfortable bed.
Stayed in September 2022
Reviewed: September 20, 2022
Olson
United StatesI wasn't able to make contact with the staff after I checked in
Stayed in September 2022
Reviewed: September 19, 2022
Kurt
MexicoNothing sticks out
The rooms were newly furnished and modern. The decor was tastefully neutral. Nothing to offend and nothing to impress. We had a comfortable nights sleep, which is all I really hope for in a motel.
Stayed in September 2022
Reviewed: September 14, 2022
Kale
United Statesit’s in Carlsbad
clean.
Stayed in September 2022
Reviewed: September 2, 2022
Trevor
United StatesNoticed AC didn't work right away and asked if it could be fixed, but it was late. Next day I was moved. Only other issues are very small things. Metal parts of the shower are rusty and give off a smell and you can't change inputs on the tvs without a code. Otherwise, it's a great place with very nice staff.
Good location and price. Staff are very nice and helpful! Only thing stopping me from giving top marks is that my first room AC didn't work. Staff moved me and were nice, but I still ended up paying for a very miserable sweaty night.
Stayed in September 2022
Reviewed: August 31, 2022
Junhee
United Statesneed the breakfast food more
Stayed in August 2022
Reviewed: August 29, 2022
Kale
United StatesNA
clean
Stayed in July 2022
Reviewed: August 20, 2022
Patricia
United StatesOutside was very plan no flowers or anything looked like a man designed it,
Very nice and clean,
Stayed in August 2022
Reviewed: August 19, 2022
Leanna
United StatesRoom great, location great. Breakfast was not much - I wasn't there at 6 sharp and it was basically gone by 7.
Stayed in August 2022
Reviewed: August 18, 2022
Frederick
United StatesWe chose not to breakfast here, as it was not appealing at all.
Location was good, staff were all friendly and helpful.
Stayed in August 2022
Reviewed: August 16, 2022
Lawanda
United StatesCOULD HAVE HAD MORE FOOD BREAKFAST WAS FROM 6-9 AND WE GOT THERE AT 8 AND THERE WAS NO FOOD LEFT
WE DIDN'T EAT BREAKFAST AS THERE WAS NOTHING LEFT AT 8AM WHEN WE WENT TO EAT
Stayed in August 2022
Reviewed: August 14, 2022
Benjamin
United StatesMy group paid slightly extra for a breakfast included, and it was quite bad. I wouldn't bother paying the extra cost for it. Additionally, the check-in was a little bit slow, but the check-out was quicker.
The rooms were very clean, especially the bathroom. The price was extremely reasonable, and I ended up paying much less than I would have expected for the room I had. Everyone I was with had a positive opinion of this hotel.
Stayed in August 2022
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